Patrick Hertz
Patrick Hertz at Bob Rohrman Kia

Patrick Hertz | Page 2

General Sales Manager

Bob Rohrman Kia

701 Sagamore Pkwy S
Lafayette, IN 47905

Contact Me
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rated
38 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

25 yrs, 10 mos

Languages Spoken

English English

not yet
rated

38 Reviews

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38 Reviews of Patrick Hertz

November 12, 2022

Dealership Rating
Employee Rating

Great place to get a car! Patrick really helped me choose the right one for me by answering all my questions and getting me the best rate! More

by jsmorales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 13, 2022

Bob Rohrman Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Patrick delivered such a great experience. Congratulations on your new purchase!

November 12, 2022

Dealership Rating
Employee Rating

Pat and Randi are the absolute best! Wouldn’t wanna work with anyone else! Bees knees! More

by K_BOELKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randi

Nov 13, 2022

Bob Rohrman Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 12, 2022

Dealership Rating
Employee Rating

Brendan did an excellent job informing us about our new vehicle. He took the time to call and get everything set up for us to make it quick and easy to purchase the vehicle and he even delivered our vehicl More

by Noakes
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Russell Corcoran , Brendan Medbourn

Jul 12, 2022

Bob Rohrman Kia responded

Thank you so much for your kind words for Brendan, and for taking the time to leave us this wonderful feedback!

June 22, 2022

Dealership Rating
Employee Rating

Matt and Kayla did an amazing job helping me out! They are always super efficient More

by AUTUMN.BELIVEAU0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frankie Sanders, Rob Jones, Russell Corcoran , Austin Brown, Kayla Enrico, Matt Mailloux, Matthew Yero

Jun 22, 2022

Bob Rohrman Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 15, 2022

Dealership Rating
Employee Rating

Very quick service. Everyone nice and kept me informed about when my car would be done. More

by RUFFY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Walters , Justin Anderson, Gwen McDonald

Jun 16, 2022

Bob Rohrman Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 01, 2022

Dealership Rating
Employee Rating

Very attentive, worked within my timeframe, friendly staff! Would definitely recommend others for service, tires, etc.. More

by rob.jones1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Walters , Matthew Yero

Jun 02, 2022

Bob Rohrman Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Kia.

May 30, 2022

Dealership Rating
Employee Rating

Worth the 1 hr drive! I came across the perfect SUV on their website at a great price! Jen, the internet manager, contacted me first. She was so sweet and helpful, not pus More

by Bea.scott62
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jen Nazarian, Moises Villa, Russel Corcoran

May 31, 2022

Bob Rohrman Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Kia, we look forward to having you as one of our valued customers for many more years to come!

May 11, 2022

Dealership Rating
Employee Rating

I thought Marcus was very helpful I was not certain if I wanted to buy or to lease and he was very patient When I decided to purchase my leased vehicle, he worked with me and I feel very bad that he would More

by Josie1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Spann

May 11, 2022

Bob Rohrman Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Marcus met your expectations. Thank you again for choosing Bob Rohrman Kia, we look forward to having you as one of our valued customers for many more years to come!

May 09, 2022

Dealership Rating
Employee Rating

Have taken my car in multiple times for the same repair. Paid over $500 when they misdiagnosed a problem and now am told that I need $2000 of repairs but they can't get the part and they say the car is not More

by elffromspace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Frankie Sanders

May 12, 2022

Bob Rohrman Kia responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

April 06, 2022

Dealership Rating
Employee Rating

I worked with Marcus and Russell to buy a Kia stinger. It was the easiest process I have ever gone through purchasing a car. They were incredibly helpful, very knowledgeable and we're really looking out t More

by randolph752
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Garrett McDonald, Marcus

Apr 07, 2022

Bob Rohrman Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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