Patrick Hertz
Patrick Hertz at Bob Rohrman Kia

Patrick Hertz | Page 3

General Sales Manager

Bob Rohrman Kia

701 Sagamore Pkwy S
Lafayette, IN 47905

Contact Me
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rated
38 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

25 yrs, 10 mos

Languages Spoken

English English

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rated

38 Reviews

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38 Reviews of Patrick Hertz

March 29, 2022

Dealership Rating
Employee Rating

Very accommodating to their customers. When you walk through their doors, there is always someone there to help (and not the pushy help often seen at car dealerships) More

by TONYA.THOMAS8722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Brown, Garrett McDonald, Gwen McDonald, Russell

Mar 29, 2022

Bob Rohrman Kia responded

Thank you, Tonya, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 08, 2022

Dealership Rating
Employee Rating

Experience here was pretty good. Easy, straight forward and simple. First time buying from a dealership and have no complaints. More

by MMailloux
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Logan Vandeveer , Austin Brown, Gwen McDonald, Matthew Yero

Feb 09, 2022

Bob Rohrman Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 02, 2022

Dealership Rating
Employee Rating

Best service experience I’ve had hands down! Thank you Frankie, Austin and Matt! ~JM More

by Jasmine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Walters, Frankie Sanders , Austin Brown, Garrett McDonald, Matthew Yero

Feb 02, 2022

Bob Rohrman Kia responded

Thank you, Jasmine, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 30, 2022

Dealership Rating
Employee Rating

I live in Chicago, but traveled to Lafayette, Indiana to this Kia dealership because I did not have much luck with some of the dealerships in my area. After months of looking for a specific color and triml More

by fkeelen
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Gwen McDonald, Jalen Moore, Marcus Spann

Jan 30, 2022

Bob Rohrman Kia responded

Thank you for your very kind review. Gwen, Marcus, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Kia.

January 15, 2022

Dealership Rating
Employee Rating

I just want to say how awesome the team is here! The energy is breathtaking that they have at the dealership. It feels like family when you walk in. Gwen greeted me like we were best friends. Patrick co More

by Jasmine
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gwen McDonald, Jalen Moore

Jan 16, 2022

Bob Rohrman Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Gwen and our team here at Bob Rohrman Kia.

January 13, 2022

Dealership Rating
Employee Rating

These guys bent over backwards for me. They really went out of their way to make a good deal for me and took care of me when the car was coming in a little bit late. I really appreciate your service. More

by SPSYBESMA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Garrett McDonald, Moises Villa

Jan 13, 2022

Bob Rohrman Kia responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bob Rohrman Kia!

January 05, 2022

Dealership Rating
Employee Rating

Came in for an oil change and the service advisor was able to help me and service me in less than an hour. More

by Gavi.mcdonald.13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Walters, Frankie Sanders , Justin Anderson, Austin Brown, Aiden Caposieno, Garrett McDonald, Gwen McDonald, Donald Puetz, Matthew Yero

Jan 06, 2022

Bob Rohrman Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 19, 2021

Dealership Rating
Employee Rating

Would not recommend bob rohrman Kia to anyone, ongoing problems with deal made with bob rohrman Kia, More

by Charsha1953
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gwen McDonald, Jalen Moore, Moises Villa

Jan 05, 2022

Bob Rohrman Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Dec 23, 2021

Bob Rohrman Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 10, 2021

Dealership Rating
Employee Rating

Amazing experience at the store, very patient in finding me the lowest price possible for my score More

by Gavi.mcdonald.13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frankie Sanders , Gannon McDonald, Garrett McDonald, Gwen McDonald, Matthew Yero

Oct 10, 2021

Bob Rohrman Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 21, 2021

Dealership Rating
Employee Rating

clint was the salesman i wroked with, he was very helpful for being new to the car business i was very satisfied with working with him, the used sales manager on the other hand was a complete jerk! very rude More

by rhettdavis2017
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Clint Garriott, Garrett McDonald, Jeremy Nowling, Trey Rohrman, Trey Rohrman

Oct 09, 2021

Bob Rohrman Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Sep 25, 2021

Bob Rohrman Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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