Patrick Horkan | Page 4
Service Advisor
Concordville Nissan
452 Wilmington West Chester Pike
Glen Mills, PA 19342
Dealership Experience
8 yrs, 3 mos
Industry Experience
8 yrs, 11 mos
201 Reviews
Write a Review201 Reviews of Patrick Horkan
December 12, 2021
We have been dealing with Concordville Nissan for over 30 years. Always great service. They just helped us out with getting a car. Adam our salesman was great. Very helpful and made our transaction very years. Always great service. They just helped us out with getting a car. Adam our salesman was great. Very helpful and made our transaction very easy. More
Other Employees Tagged: Savannah Boyle, Chuck Desantis, Jeff Rubin
December 11, 2021
Terribly SLOW service. Dropped car off at 11:30; called at 2:30 to see if done (inspection , tire rotation, oil change. ). Was put off but was dropped off shortly thereafter at the dealership. My bet is t at 2:30 to see if done (inspection , tire rotation, oil change. ). Was put off but was dropped off shortly thereafter at the dealership. My bet is that they didn’t start working on it until I called. Finally got out of there a little before 4. Last time I was in it was also very slow. This time just 2 people In the waiting room. Lots of employees milling around kind of aimlessly. I was furious by the time I left. Must find another dealership because it is just too frustrating dealing with Concordville. Didn’t catch anybody’s name as no one left a good impression. Was not offered the complimentary wash. More
Other Employees Tagged: Farid Abumohor, Savannah Boyle, Caitlin Buckalew, Matthew Clark, Joseph Glenn, Jon Hamm
December 09, 2021
Everyone was very helpful and professional. I was very pleased when they informed me it was a free visit. I will definitely keep coming back pleased when they informed me it was a free visit. I will definitely keep coming back More
Other Employees Tagged: Savannah Boyle, Caitlin Buckalew, Matthew Clark, Joseph Glenn, Jon Hamm
December 07, 2021
After many times complaining about a problem, Matt the new service manager listened to me and rode the vehicle and agreed their was a problem. I dropped the car off last week and after a week,they return new service manager listened to me and rode the vehicle and agreed their was a problem. I dropped the car off last week and after a week,they returned my rogue to me repaired. They discovered a service bulletin and other suspension problems. The car rides like a new car. I want to thank Matt as more people should be like him. Also Pat in the service writer team is great. More
November 29, 2021
They went above and beyond the call of service. The service team did everything in their power to ensure that my issue was resolved! The service assistant Pat search high and low to make sure I had acc service team did everything in their power to ensure that my issue was resolved! The service assistant Pat search high and low to make sure I had access to a rental vehicle during the time of my repairs. I would refer this location to anyone that I encountered with a need for high quality service. In one word I’d say my experience was…STELLAR!!! More

