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Patrick Horkan
Patrick Horkan | Page 6
Service Advisor
Concordville Nissan
452 Wilmington West Chester Pike
Glen Mills, PA 19342
198 Reviews
Dealership Experience
8 yrs
Industry Experience
8 yrs, 8 mos
198 Reviews
Write a Review
198 Reviews of Patrick Horkan
Verified Customer
November 05, 2021
Always on point, curtious, willing to resolve any issue or repair necessary. Service is always completed fast and efficiently. Always looking forward to the next service to check out the new vehicle for fu or repair necessary. Service is always completed fast and efficiently. Always looking forward to the next service to check out the new vehicle for future purchase. More
by Chloegirl
Other Employees Tagged: Matt Costa, Chuck Desantis, Ryan Eckberg, Ryan Gilroy, Joseph Glenn
November 05, 2021
Had my truck “fixed” same issue came back up a week later. They left me without turn signals. Not going to even bother coming back due to poor service technicians. Mostly Pat. Not only he but the rest later. They left me without turn signals. Not going to even bother coming back due to poor service technicians. Mostly Pat. Not only he but the rest of the staff failed to follow simple directions causing my warranty to expire because they didn’t want to call me back or the warranty company within 2 weeks. More
by Kf12
November 02, 2021
I usually have great service here. This time about, the customer service was poor. It was not welcoming and when I went to pick up my car, I was not spoken to for several minutes S he finished typing somet customer service was poor. It was not welcoming and when I went to pick up my car, I was not spoken to for several minutes S he finished typing something. More
by homka24
October 31, 2021
PROBLEM NOT FIXED Transmission acts like it did before PROBLEM NOT FIXED Transmission acts like it did before repair Now what happens? I assume original diagnosis was incorrect and I did not need a new PROBLEM NOT FIXED Transmission acts like it did before repair Now what happens? I assume original diagnosis was incorrect and I did not need a new transmission. More
by billmachinton
Other Employees Tagged: Joseph Glenn
October 29, 2021
Terrific service for state inspection, hood latch recall and complimentary oil change. Car ready when promised and they also vacuumed the interior. Great customer service. and complimentary oil change. Car ready when promised and they also vacuumed the interior. Great customer service. More
by jmcgoldrick13
October 28, 2021
Everyone were very courteous and polite. Let me know what was going on. Told me what I needed and was able to set up dates and times for my service. was going on. Told me what I needed and was able to set up dates and times for my service. More
by BRUBETS
Other Employees Tagged: Joseph Glenn, Kathryn Viohl
October 26, 2021
Overpriced: Unfortunately, the service prices change throughout the beginning and the end of the appointment. You are priced at an estimate at the beginning, then the price increases significantly when throughout the beginning and the end of the appointment. You are priced at an estimate at the beginning, then the price increases significantly when it’s time to pay. This does not encourage me to return to use this dealership for car service. More
by f6278
October 26, 2021
Pat is a fantastic service writer. He listened to my concerns and resolved the issues. concerns and resolved the issues. More
by Odymom79
Other Employees Tagged: Zac Miller , Matt Costa, Ryan Eckberg, Ryan Gilroy, David Solomon
