Patrick Jeffers
Patrick Jeffers at Nucar Nissan of Allentown

Patrick Jeffers | Page 24

Director of Fixed Operations

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

not yet
rated
423 Reviews
not yet
rated

423 Reviews

Write a Review

Dealership Experience

11 yrs, 6 mos

Industry Experience

27 yrs, 7 mos

Specialties & Trainings

NADA Graduate

423 Reviews of Patrick Jeffers

July 10, 2021

Dealership Rating
Employee Rating

A great service experience with professional demeanor. The dealership was clean with free WiFi and enjoyed their robust coffee. Keep it up will come back More

by amrahim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2021

Nucar Nissan of Allentown responded

Thanks for the great review! We're so glad you enjoyed our facilities while the team worked on your vehicle, and we look forward to seeing you back next time your vehicle needs service!

July 10, 2021

Dealership Rating
Employee Rating

It was great working with them and the insurance company everything went as planned very satisfied with the work will recommend them to anyone Great place More

by Atk11559
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2021

Nucar Nissan of Allentown responded

That's what we love to hear! We're so glad you had a smooth and enjoyable service experience with us. We appreciate you choosing Rothrock for your service needs and we can't wait to work with you again!

July 09, 2021

Dealership Rating
Employee Rating

They always done an Amazing job, ever since I have been driving I always took my cars here to get body work fixed 10/10stars More

by lukasroberts62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2021

Nucar Nissan of Allentown responded

Lukas, thanks for sharing such great feedback! We're so happy to hear that the team's been able to keep you coming back with great experiences every time. We appreciate your continued business and can't wait to work with you again next time.

July 08, 2021

Dealership Rating
Employee Rating

No comment at all it good no issues with service that’s all thank you. Waiting is good not bad at all and they wash cars More

by Sreyes3705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2021

Nucar Nissan of Allentown responded

Thank you for leaving us a review! We're happy to hear that you didn't experience any issues during your visit. We appreciate your business and hope you come back to see us again soon!

July 06, 2021

Dealership Rating
Employee Rating

I have been there five times to fix a right sensor rear tire issue. And now they want me to go 6 time cuz the problem is still not fixed More

by THE_MSGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 07, 2021

Nucar Nissan of Allentown responded

Thank you for leaving your feedback on your recent service experience with us. We understand your frustration with your sensor issue and are sorry to hear that the problem is still not resolved. We would like the chance to speak with you more further regarding this issue and to personally apologize to you so that we can hopefully make things right. At your leisure, please give Ron Carl, our General Manager, a call at 484-223-0554.

July 04, 2021

Dealership Rating

Waited awhile for help with certain things to be looked at,,they are addressing them now, will see what the outcome is, I’ll get back when these things are complete More

by yankowym
Recommend Dealer
No
Jul 07, 2021

Nucar Nissan of Allentown responded

We appreciate you taking the time to leave this feedback of your ongoing service visit with us. We are sorry to hear it took longer than anticipated for your service needs to be addressed. We aim for 100% customer satisfaction and hope you are pleased with the outcome of your service visit. If you have any ongoing questions or concerns, please reach out to Ron Carl, our General Manager, at 484-223-0554. Thank you and have a great day.

July 03, 2021

Dealership Rating
Employee Rating

best deal in the allentown price is fair will be back More

by jay lin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

Nucar Nissan of Allentown responded

Thank you for the 5-star rating! We look forward to your return to Rothrock Motors.

July 03, 2021

Dealership Rating
Employee Rating

Very pleasant staff. The mechanics always do great work and are honest. I was told I would need my rotors resurfaced in the near future. Some time had passed before I was able to make that appt. I was worr More

by STEPH_S01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Nucar Nissan of Allentown responded

Thank you for taking the time to leave us this detailed feedback of your time with us at Rothrock! We are so happy to hear that our service team has taken good care of your vehicle and exemplified our values with you. We pride ourselves on our team of honest, hard-working, and knowledgeable staff members. However, we are disappointed to hear that your wait times have been longer than anticipated. We value each piece of feedback we receive, and will use your feedback to improve in the future. If you have any lingering questions or concerns, please feel free to reach out to Ron Carl, our General Manager, at 484-223-0554. We appreciate your business and hope you have a great day!

July 02, 2021

Dealership Rating
Employee Rating

Very good customer service. Explained everything efficiently. Friendly staff and good service More

by kevinwolfinger1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Nucar Nissan of Allentown responded

Thank you for the review! We are happy to know that we could provide a great visit for you!

June 28, 2021

Dealership Rating
Employee Rating

Great customer service and quick turnaround time!! Highly recommend the sales and service departments! More

by Mikesha Calhoun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2021

Nucar Nissan of Allentown responded

Mikesha, thanks for letting us help out, we're happy it was great. If there's anything else you need, let us know!

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