Patrick Jeffers | Page 23

Great service and extremely helpful friendly staff. I will continue to bring my Jeep there for service. Took care of my vehicle above and beyond. Thank you! will continue to bring my Jeep there for service. Took care of my vehicle above and beyond. Thank you! More

by linda.winkelbauer Verified Customer Verified Customer

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Was a little dissatisfied that I wasn’t offered a car wash. Get all my service done here!eveything else was very well done and I was so happy wash. Get all my service done here!eveything else was very well done and I was so happy More

by BASPITTARI Verified Customer Verified Customer

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Amazing Service! They were very detailed with their assessment and worked well with me. They were time efficient and fixed everything on the vehicle. Free Car wash also! assessment and worked well with me. They were time efficient and fixed everything on the vehicle. Free Car wash also! More

by BRIANV Verified Customer Verified Customer

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This place is fantastic and saves you so much money even time if you have nisan car you will get so much free service to time if you have nisan car you will get so much free service to More

by ABDULLAHI2406 Verified Customer Verified Customer

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Good value for service,work is completed when promised, was able to bring vehicle in on short notice with no hassels. Currentry dealer services 3 of my vehicles. Would recommend this dealership . was able to bring vehicle in on short notice with no hassels. Currentry dealer services 3 of my vehicles. Would recommend this dealership . More

by tbartos Verified Customer Verified Customer

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Service completed the listed items as promised and on time. Very professional. I would recommended Rothrock service dept. to family and friends. Most likely will use them in the future. time. Very professional. I would recommended Rothrock service dept. to family and friends. Most likely will use them in the future. More

by spiker129 Verified Customer Verified Customer

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The Jeep service staff is extremely rude and very unprofessional. I brought my Jeep in to be serviced for an issue and they told me they fixed it. Picked it up the next morning and drove it for less unprofessional. I brought my Jeep in to be serviced for an issue and they told me they fixed it. Picked it up the next morning and drove it for less than 25 miles and my Jeep was worse than when I brought it in originally. Mechanic took my car for a test drive and stated it was unsafe to drive as it needed a new transmission at 35,000. The service manager gave my husband and I a hard time about honoring the warranty on the vehicle and getting a loaner car. Chrysler’s policy states that I get a loaner vehicle since I was still under my factory warranty. We went over his head and got a loaner issued by Chrysler. He was not happy about this and was very petty. When the loaner car company showed up he sent them away after yelling at me outside that my husband was a profanity. They are very unprofessional. More

by Babydoll92654 Verified Customer Verified Customer

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I delivered my vehicle at 8am and the service rep said the work would take 3 hrs. I didn’t get a call to pick up my vehicle until after 4pm. The rep was very rude, my car had oil stains from the technic the work would take 3 hrs. I didn’t get a call to pick up my vehicle until after 4pm. The rep was very rude, my car had oil stains from the technician’s fingers. They left trash in my car and left my keys between the center council and seat. All this for a vehicle inspection and recall on the hood latch. They told me my inspections were free because I bought the vehicle there but then charged me for “labor”. I will not be taking my vehicle back there. It’s a shame because there was a pickup truck on the lot that I was interested in but why would I want to anchor myself to them and further? They made me feel like they purposely pushed my vehicle to the back of the line and then gave me half assed service, no thank you… More

by poizndragn Verified Customer Verified Customer

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Professional service every time, staff is friendly and very knowledgeable.work is done correctly first time, every time. Easy to drop off or wait for repairs. very knowledgeable.work is done correctly first time, every time. Easy to drop off or wait for repairs. More

by DOUG820 Verified Customer Verified Customer

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Very attentive service. I was under a tight schedule when I dropped my truck off and they assured me they would get it in right away to begin service. The technician said approximately an hour for the servic I dropped my truck off and they assured me they would get it in right away to begin service. The technician said approximately an hour for the service and 45 minutes later I was driving away. Very happy. More

by jsolt Verified Customer Verified Customer

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