Adam and Patrick were very helpful and friendly.
They made the process very easy . We appreciate how the process worked at Montrose Ford . Thank you !
They made the process very easy . We appreciate how the process worked at Montrose Ford . Thank you !
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by danelryan
Verified Customer
Verified Customer
Oct 09, 2026 -
Montrose Ford responded
Thank you for the five-star rating. We’re glad Adam and Patrick could make your Ford Explorer purchase easy and friendly.
And remember, You’ve got a friend at Montrose!
Matt Stringer
General Manager
330.666.0711
mstringer@gomontrose.com
This is the second Vehicle I've bought from him in the
last 90 days. His customer service is great. Price is great. Would highly recommend.
last 90 days. His customer service is great. Price is great. Would highly recommend.
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by biggstowingllc
Verified Customer
Verified Customer
Other Employees Tagged:
Patrick Moore
Oct 02, 2026 -
Montrose Ford responded
We’re thrilled you selected Patrick and our team again for your second used Ford Explorer purchase in the last 90 days. Hearing that our level of service and competitive pricing earned your recommendation means a lot to our team.
And remember, You’ve got a friend at Montrose!
Matt Stringer
General Manager
330.666.0711
mstringer@gomontrose.com
They’re friendly had a lot of knowledge about the truck.
Patrick seem to know what he was doing about the truck and everything and he’s he made it easy to to purchase a truck.
Patrick seem to know what he was doing about the truck and everything and he’s he made it easy to to purchase a truck.
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by kendorsey52
Verified Customer
Verified Customer
Sep 29, 2026 -
Montrose Ford responded
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
And remember, You’ve got a friend at Montrose!
Matt Stringer
General Manager
330.666.0711
mstringer@gomontrose.com
Great service and buying experience start to finish,
Patrick was very helpful along with all the staff! Highly recommend Montrose ford
Patrick was very helpful along with all the staff! Highly recommend Montrose ford
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by dlappchamps216
Verified Customer
Verified Customer
Aug 17, 2026 -
Montrose Ford responded
Our team enjoyed guiding you through the purchase of your new Ford Explorer. We’re pleased Patrick and our staff could provide helpful service from start to finish. Your recommendation means a lot to our team.
And remember, You’ve got a friend at Montrose!
Matt Stringer
General Manager
330.666.0711
mstringer@gomontrose.com
My experience was great !
John was great and very helpful. I would definitely buy from them again
John was great and very helpful. I would definitely buy from them again
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by gabrieleharmon
Verified Customer
Verified Customer
Aug 04, 2026 -
Montrose Ford responded
We’re glad your purchase of the used Chevrolet Colorado was such a positive experience. Hearing that John was so helpful and that you’d buy from us again means a lot to our team.
And remember, You’ve got a friend at Montrose!
Matt Stringer
General Manager
330.666.0711
mstringer@gomontrose.com
I drove 8.
5 hours from Missouri to buy a 2025 Explorer xx from Montrose Ford on June 13, 2025 after arranging the deal with salesperson Patrick. Patrick was out
5 hours from Missouri to buy a 2025 Explorer xx from Montrose Ford on June 13, 2025 after arranging the deal with salesperson Patrick. Patrick was outstanding. He was enthusiastic, respectful, and knowledgeable about the vehicle and the FordPass setup. The rest of the experience was unacceptable.
I made it clear I intended to finance through USAA and was approved at 4.9%. The dealership never disclosed that they do not accept outside financing until I arrived in person. At signing the finance manager Jessica ignored my USAA approval and placed me with a subprime lender, Westlake, at 8.99% despite dealership options showing rates as low as 7.29%. I believe this was retaliatory after I initially walked out when the rates were explained.
The dealership issued a 45‑day temporary tag, but Missouri requires registration within 30 days. When I attempted to register on June 23 the DMV said the dealership had not sent the required paperwork. I contacted Jessica in finance by phone and email and left a voicemail on June 23 but received no response. A scan of previous reviews indicates that this is common behavior for Jessica to ignore calls. I never received the Manufacturer Statement of Origin or the Missouri Application for Title and License (Form 108) in my documents.
Given the lack of transparency about financing, the unexplained switch to a higher‑rate lender, and the failure to provide or send title paperwork, I cannot recommend Montrose Ford. I would work with Patrick again, but I will not buy from this dealership.
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by justuslancaster
Verified Customer
Verified Customer
Other Employees Tagged:
Jessica
Jun 26, 2026 -
Montrose Ford responded
Thank you, Justus, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Matt Stringer
General Manager
330.666.0711
mstringer@gomontrose.com
Absolutely fantastic .
I was very well taken care of . Everyone went way out of their way to be sure o was more than happy
I was very well taken care of . Everyone went way out of their way to be sure o was more than happy
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by sorelle1109
Verified Customer
Verified Customer
Other Employees Tagged:
Patrick Moore
Jun 11, 2026 -
Montrose Ford responded
Thank you for sharing your kind words about your used Ford Escape purchase. Patrick and our team are happy to hear you felt well looked after. We appreciate your trust and look forward to helping you again.
And remember, You’ve got a friend at Montrose!
Matt Stringer
General Manager
330.666.0711
mstringer@gomontrose.com
Patrick is very helpful and takes the time to explain
everything to you. I would recommend him to anyone.
everything to you. I would recommend him to anyone.
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by ag690
Verified Customer
Verified Customer
Jun 03, 2026 -
Montrose Ford responded
It’s great to hear that Patrick could take the time to walk you through every detail of your new Ford Bronco Sport. We appreciate your recommendation and hope you enjoy the adventures ahead.
And remember, You’ve got a friend at Montrose!
Matt Stringer
General Manager
330.666.0711
mstringer@gomontrose.com
Patrick was very friendly, knowledgeable and efficient.
The purchase was seamless. He even texted and asked how my daughter liked the car we bought it. (It was a surprise). We didn't feel pressured AT ALL!
The purchase was seamless. He even texted and asked how my daughter liked the car we bought it. (It was a surprise). We didn't feel pressured AT ALL!! Which is very refreshing.
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by debbieh0
Verified Customer
Verified Customer
Apr 27, 2026 -
Montrose Ford responded
It’s great to hear Patrick made your Ford Escape purchase seamless and enjoyable. We’re glad you felt no pressure, and that he checked in to see how your daughter liked the car.
And remember, You’ve got a friend at Montrose!
Matt Stringer
General Manager
330.666.0711
mstringer@gomontrose.com