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Tommy Creighton

Overview Reviews (12) Inventory (222)

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Tommy Creighton

Product Specialist

Montrose Ford

3960 Medina Rd
Fairlawn , OH 44333

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5.0

12 Reviews

Overview Reviews (12) Inventory (222)

5.0

12 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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12 Reviews of Tommy Creighton

September 16, 2026

Dealership Rating

Employee Rating

Absolutely thrilled with the entire experience from buying my car to the service department being on top of my maintenance to the awesome gentlemen who did the mobile service buying my car to the service department being on top of my maintenance to the awesome gentlemen who did the mobile service More

by Mckenzie7111

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rhonda Yeager

Sep 16, 2026 -

Montrose Ford responded

Knowing the whole experience, from purchasing your Ford F-150 Hybrid to our maintenance care and mobile service, left you thrilled means a lot to our team. We’re glad the purchase process felt seamless. Our team is pleased we could keep your F-150 Hybrid maintained and bring mobile service right to you. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

August 20, 2026

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Employee Rating

Tommy was very helpful and personable through the experience of buying my F 250 , I would highly recommend Tommy and the rest of the staff! experience of buying my F 250 , I would highly recommend Tommy and the rest of the staff! More

by bluestreak1044

Verified Customer

Recommend Dealer

Yes

Aug 20, 2026 -

Montrose Ford responded

Hearing that Tommy was helpful and personable means a lot to our team. We’re proud to have made your Ford F-250 purchase a positive experience, and we appreciate your recommendation. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

August 04, 2026

Dealership Rating

Employee Rating

My experience was great ! John was great and very helpful. I would definitely buy from them again John was great and very helpful. I would definitely buy from them again More

by gabrieleharmon

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dan Russell, Matthew Mills, Chris Lawrentz, Amie Skidmore, Adam Zlojutro, Nick El Faye, Sid Dowd, Patrick Moore, John Nageotte

Aug 04, 2026 -

Montrose Ford responded

We’re glad your purchase of the used Chevrolet Colorado was such a positive experience. Hearing that John was so helpful and that you’d buy from us again means a lot to our team. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

July 30, 2026

Dealership Rating

Employee Rating

They were great from start to finish. Got the vehicle we wanted. Tommy was also great. Very inteligent and passionate about his job he cared about more what would be best for us and helpe Got the vehicle we wanted. Tommy was also great. Very inteligent and passionate about his job he cared about more what would be best for us and helped stay as close to our budget as possible. Highly reccommend them More

by burnscory3420

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jul 30, 2026 -

Montrose Ford responded

Thank you for sharing your feedback. We’re pleased we could help you find the used Ford Edge that fit your needs and budget and that Tommy’s passion and expertise made a difference. Enjoy your new Ford Edge! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

July 28, 2026

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Employee Rating

very nice accomodating and responsive. Tommy was excellent and listened to things that were important to me. I wasn't crazy about the financing process and the limited options I had. Tommy was excellent and listened to things that were important to me. I wasn't crazy about the financing process and the limited options I had. I have excellent credit and should have been able to obtain a better interest rate. but at the end of the day, Tommy had really gone of his way to help me and close the deal. I wasn't going to penalize him because of the financing options More

by sbaker022862

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jul 28, 2026 -

Montrose Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

July 24, 2026

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Employee Rating

Tommy found me the exact truck I was looking for. He was easy to work with , and Adam in finance was as well. He was easy to work with , and Adam in finance was as well. More

by jeremy.stillwell1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jul 24, 2026 -

Montrose Ford responded

We’re delighted that Tommy found you just the right truck and that our finance team made everything smooth. Thank you for choosing your new Ford. Please let us know if there’s anything else we can assist with. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

July 18, 2026

Dealership Rating

Employee Rating

Tommy was very helpful with reviewing vehicle and payment options and making the process quick and painless. options and making the process quick and painless. More

by AlisonBruno929

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Amie Skidmore , Austin went with us for a test drive and answered questions about the vehicle. Very knowledgeable and helpful.

Jul 18, 2026 -

Montrose Ford responded

We appreciate you highlighting how Tommy walked you through vehicle and payment options and made the purchase quick and painless. Congratulations on your new Ford Explorer and enjoy the ride. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

June 05, 2026

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Employee Rating

Very thorough. Nice waiting room. Helpful guys in the service department. Cashiers are great too. Nice waiting room. Helpful guys in the service department. Cashiers are great too. More

by AMYDAWG1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 05, 2026 -

Montrose Ford responded

It’s great to know the service on your Ford Escape was thorough and that our waiting area met your needs. Our service department and cashiers appreciate your kind words. Thank you for the five-star rating. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

May 22, 2026

Dealership Rating

Employee Rating

Great customer service. Truly felt taken care of. Tommy is a top tier employee and honestly deserves a raise! Truly felt taken care of. Tommy is a top tier employee and honestly deserves a raise! More

by ecreighton17

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Engle

May 22, 2026 -

Montrose Ford responded

Thank you for sharing your feedback. We’re pleased you felt well looked after and that Tommy went above and beyond. Enjoy your new Ford Explorer on the road ahead. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

May 07, 2026

Dealership Rating

Employee Rating

The sale went really smooth the whole team worked well together and the service was the best I ever had together and the service was the best I ever had More

by SKINNERS1642

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Engle , Matt Stinger

May 07, 2026 -

Montrose Ford responded

Thank you for your five-star feedback. We’re pleased the sale process went smoothly and our team effort made a difference. It’s wonderful to know our service for your Ford made such a positive impression. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

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