My favorite place to go for service.
Andre has
Been taking care of me and my vehicles for
Years.
Andre has
Been taking care of me and my vehicles for
Years.
More
by SHAKERSINN
Verified Customer
Verified Customer
Service Price Transparency
Aug 07, 2026 -
Montrose Ford responded
We’re glad our service department remains your favorite spot for maintaining your Ford F-150. Knowing we’ve been able to care for you and your vehicles for years means a lot to our team.
And remember, You’ve got a friend at Montrose!
Matt Stringer
General Manager
330.666.0711
mstringer@gomontrose.com
Always happy with the service dept taking care of my 3
vehicles purchased from there!!
Lifetime customer always.
Will
vehicles purchased from there!!
Lifetime customer always.
Will
More
by WILLIAMSUTTON1962
Verified Customer
Verified Customer
Service Price Transparency
Jul 29, 2026 -
Montrose Ford responded
We’re grateful for your continued trust in Dan and our service department to keep your three Ford vehicles, including your Maverick, running smoothly. Your loyalty as a lifetime customer means a lot, and we look forward to serving you again.
And remember, You’ve got a friend at Montrose!
Matt Stringer
General Manager
330.666.0711
mstringer@gomontrose.com
Scheduling was simple and the communication outstanding.
The technician provided a video with the scope of work and then solution they found.
The technician provided a video with the scope of work and then solution they found.
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by KCHAMBLISS3
Verified Customer
Verified Customer
Service Price Transparency
Jul 24, 2026 -
Montrose Ford responded
We’re happy you found scheduling straightforward and communication clear. Scott and our service team are glad the video overview helped you understand the work on your Ford Bronco. Let us know if we can assist again in the future.
And remember, You’ve got a friend at Montrose!
Matt Stringer
General Manager
330.666.0711
mstringer@gomontrose.com
I love the professionalism and the friendliness from the
first phone call to schedule service to walking in the door to pick up my vehicle and being greeted by friendly people and always helpful. Service no
first phone call to schedule service to walking in the door to pick up my vehicle and being greeted by friendly people and always helpful. Service now is incorporating a video of your vehicle on the lift letting you know what they find or don't find which is exceptional, great job!
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by Zane
Verified Customer
Verified Customer
Service Price Transparency
Jul 15, 2026 -
Montrose Ford responded
It’s wonderful to hear that our team guided you smoothly from scheduling your Ford Bronco Sport service through pickup. We’re glad the new video feature provided clear insight into your vehicle’s condition. Thank you for recognizing our professional and friendly approach.
And remember, You’ve got a friend at Montrose!
Matt Stringer
General Manager
330.666.0711
mstringer@gomontrose.com
UPDATE, raising to 4 stars: After I posted my original
review, Montrose Ford reached out, refunded the $200 diagnostic fee, and apologized for the experience. I appreciate that the concern was taken serio
review, Montrose Ford reached out, refunded the $200 diagnostic fee, and apologized for the experience. I appreciate that the concern was taken seriously and made right without my having to push. I’m not going to 5 stars, because the original issues did happen, but how a business handles a problem matters, and they handled this one well
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by kevin.lance.west
Verified Customer
Verified Customer
Service Price Transparency
Jul 13, 2026 -
Montrose Ford responded
Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Montrose Ford.
And remember, You’ve got a friend at Montrose!
Matt Stringer
General Manager
330.666.0711
mstringer@gomontrose.com
Best service center in Ohio.
Serviced my 2017 Mustang Convertable, followed by my 2017 F150, and last my 2024 Mach-e!
Great Job.
Serviced my 2017 Mustang Convertable, followed by my 2017 F150, and last my 2024 Mach-e!
Great Job.
More
by loujohn6985
Verified Customer
Verified Customer
Service Price Transparency
Jul 10, 2026 -
Montrose Ford responded
We appreciate you choosing our service team for your 2017 Mustang Convertible, 2017 F-150 and 2024 Mach-E. It’s rewarding to know our technicians met your expectations each time. We look forward to caring for your Ford vehicles again.
And remember, You’ve got a friend at Montrose!
Matt Stringer
General Manager
330.666.0711
mstringer@gomontrose.com
SERVICE WAS AWESOME, EVERYONE WE TALKED TO WAS VERY
PLEASANT, WOULD FOR SURE ECOMMEND TO FAMIL AND FRIENDS
PLEASANT, WOULD FOR SURE ECOMMEND TO FAMIL AND FRIENDS
More
by jwalker44
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2026 -
Montrose Ford responded
Thank you for sharing your experience with your Jeep Cherokee service. We’re glad our team’s friendly approach made a positive impression, and we appreciate you recommending us to your family and friends.
And remember, You’ve got a friend at Montrose!
Matt Stringer
General Manager
330.666.0711
mstringer@gomontrose.com
The people were knowledgeable kept us informed.
Explained everything so I understood what they had to do to fix my car.
Explained everything so I understood what they had to do to fix my car.
More
by DFHEFF
Verified Customer
Verified Customer
Service Price Transparency
Jun 28, 2026 -
Montrose Ford responded
Thank you for highlighting how knowledgeable Scott and our service team were with your Lincoln MKX. We’re pleased we kept you informed and clearly explained the necessary repairs. Safe travels and we hope to be of assistance again in the future.
And remember, You’ve got a friend at Montrose!
Matt Stringer
General Manager
330.666.0711
mstringer@gomontrose.com
Good overall but timing was off when quoted.
People were courteous, friendly, helpful and seemed to know what they were doing.
People were courteous, friendly, helpful and seemed to know what they were doing.
More
by GHOCEVAR548
Verified Customer
Verified Customer
Service Price Transparency
Jun 29, 2026 -
Montrose Ford responded
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
And remember, You’ve got a friend at Montrose!
Matt Stringer
General Manager
330.666.0711
mstringer@gomontrose.com
Jun 29, 2026 -
Montrose Ford responded
Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Montrose Ford.
And remember, You’ve got a friend at Montrose!
Matt Stringer
General Manager
330.666.0711
mstringer@gomontrose.com
Montrose Auto Group provides outstanding personalized
service. This couldn’t have been an easier purchase and I would highly recommend using this group for any future auto needs.
service. This couldn’t have been an easier purchase and I would highly recommend using this group for any future auto needs.
More
by krebsv
Verified Customer
Verified Customer
Jun 27, 2026 -
Montrose Ford responded
It’s great to hear our personalized approach made your purchase effortless. We’re thrilled to see you enjoying your new Ford F-150 Hybrid and grateful for your recommendation. Please reach out if we can assist with any future auto needs.
And remember, You’ve got a friend at Montrose!
Matt Stringer
General Manager
330.666.0711
mstringer@gomontrose.com
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