Patrick Packenham
Patrick Packenham at Copeland Subaru Hyannis

Patrick Packenham | Page 3

Service Director

Copeland Subaru Hyannis

95 Falmouth Rd
Hyannis, MA 02601

Contact Me
4.9
180 Reviews
4.9

180 Reviews

Write a Review

180 Reviews of Patrick Packenham

December 17, 2024

Dealership Rating
Employee Rating

I recently had my car battery die and Michelle at the Hyannis service department was not only accommodating and professional but also one of the most helpful and courteous people I have ever met. A real More

by lillianford83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos, Essence Mahoney, Cole Semple , Michelle Martin, Norm was wonderful taking over for Michelle

Dec 17, 2024

Copeland Subaru Hyannis responded

Lillian, we're delighted to hear that Michelle provided such excellent service at Copeland Subaru Hyannis. Thank you for sharing this wonderful feedback! Best, Bryan Scarpellni Managing Partner

November 30, 2024

Dealership Rating
Employee Rating

First service for my 2024 Forester. Courteous, friendly service personnel offered coupon for future service, answered all my questions. Scheduling appointment was easy and convenient. T More

by caroletyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Essence Mahoney

Dec 02, 2024

Copeland Subaru Hyannis responded

Thank you for sharing your experience with us at Copeland Subaru Hyannis! We're glad to hear our team provided courteous and friendly service during your Forester's first visit. We look forward to assisting you again in the future! Bryan Scarpellni Managing Partner

November 20, 2024

Dealership Rating
Employee Rating

Always on time. Very helpful. Very kind and considerate. Excellent work. Above and beyond. I can't reach the inside of my front and back windows and asked if they co More

by Rita jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos, Essence Mahoney , Michelle Martin

Nov 20, 2024

Copeland Subaru Hyannis responded

Rita, we're delighted to hear that our team at Copeland Subaru Hyannis went above and beyond for you! Thank you for the kind words and support. We're always here if you need anything else!

November 12, 2024

Dealership Rating
Employee Rating

Copeland Subaru is the very best in every way. They treat you like their family. More

by Sandra Morley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Bertrand, George Costa, Patrick Fortin, Tristan Lai-Santos, Essence Mahoney, Cole Semple , Michelle Martin, Max Martin-Simmons, Justin Phillips

Nov 13, 2024

Copeland Subaru Hyannis responded

Sandra, thank you for being a part of the Copeland Subaru Hyannis family! We're grateful for your support and look forward to seeing you at your next visit! Best, Bryan Scarpellni Managing Partner

November 12, 2024

Dealership Rating
Employee Rating

Our service advisor was excellent and took time to explain in detail what’s was necessary to make the repairs to our car. And due to the time required, provided me with a loaner car at no charge. More

by Warcese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Martin

Nov 13, 2024

Copeland Subaru Hyannis responded

We're delighted to hear that your service advisor at Copeland Subaru Hyannis provided such thorough and accommodating assistance. It's great to know you had a positive experience with the loaner car as well. Thank you for sharing! Best, Bryan Scarpellni Managing Partner

November 05, 2024

Dealership Rating
Employee Rating

Quick and concise. Pleasant environment. Staff was very cordial. Comfortable waiting area. Overall a very good experience. More

by ruf1234567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos, Essence Mahoney, Cole Semple , Michelle Martin

Nov 05, 2024

Copeland Subaru Hyannis responded

Thank you for sharing your positive experience with us at Copeland Subaru Hyannis! We're glad to hear that our team and facilities met your expectations. We look forward to welcoming you back in the future! Bryan Scarpellni - Managing Partner - (508) 534-2144

November 04, 2024

Dealership Rating
Employee Rating

Oil change was done within the 1 hour promise. I really liked my sales person Max. More

by Crossmyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Martin-Simmons

Nov 05, 2024

Copeland Subaru Hyannis responded

Hi Cross! We appreciate your shoutout to Max and our team at Copeland Subaru Hyannis! We'll see you next time! Bryan Scarpellni - Managing Partner - (508) 534-2144

November 04, 2024

Dealership Rating
Employee Rating

Professional service and very attentive to details and customer needs. Very punctual and finished job earlier than anticipated. More

by claude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos, Essence Mahoney, Cole Semple , Michelle Martin

Nov 05, 2024

Copeland Subaru Hyannis responded

Hi Claude, we're delighted to hear that you appreciated the professional and attentive service at Copeland Subaru Hyannis. We look forward to serving you again! Have a great ride! Bryan Scarpellni - Managing Partner - (508) 534-2144

September 26, 2024

Dealership Rating
Employee Rating

I had my car detailed and it came back looking brand new again! I dropped my car off in the morning. Got a ride to work when the car was ready. I was picked up at work. Awesome service! More

by Bayvu4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos

Sep 26, 2024

Copeland Subaru Hyannis responded

Thank you for sharing your experience! We're delighted to hear that our team at Copeland Subaru Hyannis provided such convenient and thorough service. Enjoy the fresh feel of your detailed car! Best, Bryan Scarpellni Managing Partner

September 18, 2024

Dealership Rating
Employee Rating

Copeland Subaru of Hyannis and all of their staff are absolutely wonderful! I was in Cape Cod on vacation with my elderly grandfather. We were on our way home when I found a nail in my tire, so I called More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos, Essence Mahoney, Cole Semple , Michelle Martin

Sep 20, 2024

Copeland Subaru Hyannis responded

Rose, we're so glad our team at Copeland Subaru Hyannis could get you back on the road quickly! Thank you for sharing your experience. We hope the rest of your trip went smoothly! Best, Bryan Scarpellni Managing Partner

Dealership Inventory (76 Vehicles)

used 2024 Subaru Forester car, priced at $33,070
2024 Subaru Forester
used
Brilliant Bronze Metallic exterior
CVT
All-wheel Drive
used 2023 Subaru Forester car, priced at $28,300
2023 Subaru Forester
used
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
used 2025 Subaru Legacy car, priced at $28,092
2025 Subaru Legacy
used
Crystal White Pearl exterior
CVT
All-wheel Drive
used 2025 Subaru Outback car, priced at $32,996
2025 Subaru Outback
used
Cosmic Blue Pearl exterior
CVT
All-wheel Drive
used 2018 Subaru Forester car, priced at $20,192
2018 Subaru Forester
used
Sepia Bronze Metallic exterior
CVT
All-wheel Drive
used 2024 Subaru Forester car, priced at $28,274
2024 Subaru Forester
used
Ice Silver Metallic exterior
CVT
All-wheel Drive