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Patrick Ripley
Patrick Ripley at Rallye Motors

Patrick Ripley | Page 8

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
320 Reviews
4.9

320 Reviews

Write a Review

320 Reviews of Patrick Ripley

October 17, 2024

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Employee Rating

Patrick is a pleasure to work with. He and Rallye provide top notch, professional and courteous service. You do “get what you pay for” at Rallye. More

by robert.soltz.12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lou Verderosa

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Oct 18, 2024

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear that Patrick and the Rallye team provided you with top-notch service. We take pride in our professionalism and are glad you noticed! We appreciate your support and look forward to serving you again!

October 02, 2024

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Employee Rating

The dealership is clean and everyone is ever helpful. Thank you for keep my car in good shap More

by corcha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Lyons, Vincent Vetere, Gary White, Diana Chuisano, Sarah Valle, Liz Vagueiro

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Oct 03, 2024

Rallye Motors responded

We're thrilled to hear you had a positive experience! Our team takes pride in keeping everything clean and providing great service. We appreciate your trust in us to keep your car in top shape!

September 28, 2024

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Employee Rating

Exceptional service from Patrick! Efficient, professional, and attentive. Highly recommend for all your Mercedes needs! More

by Demi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2024

Rallye Motors responded

Thank you for your wonderful feedback! We're thrilled to hear that Patrick provided you with exceptional service and that you found him efficient, professional, and attentive. We truly appreciate your recommendation and look forward to assisting you with all your Mercedes needs in the future!

September 23, 2024

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Employee Rating

Patrick Ripley, is always on top of his game. He always handles our service needs. He goes above and beyond it providing great service. More

by RBAXTER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2024

Rallye Motors responded

Thank you for sharing your experience! We're delighted to hear that Patrick consistently goes above and beyond to meet your service needs. We’ll be sure to pass along your kind words to him. We appreciate your continued trust!

September 07, 2024

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Employee Rating

Best in class gold service in all the years of driving I never received this quality service More

by ADEITCH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 08, 2024

Rallye Motors responded

We’re delighted to hear you consider our service best in class! It’s wonderful to know we’ve set a new standard for you. Thank you for your kind words and for choosing us. We look forward to serving you again!

August 28, 2024

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Employee Rating

Still waiting on a part after all these weeks with no follow up. Was told a few days. Don’t like your policy of $500 hold for a loaner. Been leasing high end cars and only at Rallye do you do this. More

by bunchofberries4
Workmanship
Service Time
Recommend Dealer
No
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August 28, 2024

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Employee Rating

Car was left in horrible condition where they replaced gas part cover. Now trunk brokem More

by LAURENDEFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 28, 2024

Rallye Motors responded

I’m genuinely sorry to hear about your recent experience with our service department. This is not the level of service we strive to provide. I assure you that we are addressing your concerns with our team to prevent such issues in the future. Please contact me directly at 516-625-1000 so we can discuss this further and work towards a resolution. Your satisfaction is very important to us, and we want to ensure you have a better experience moving forward. Thank you for bringing this to my attention.

July 27, 2024

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Employee Rating

Outstanding service . Very courteous . The staff their ability to give real service oriented feedback was the best. 👍 More

by AJEYJAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2024

Rallye Motors responded

Thank you for your kind words! We’re delighted to hear that our staff provided you with courteous and service-oriented feedback. If you need any further assistance or have more questions, feel free to reach out. We look forward to serving you again! 👍

Jul 27, 2024

AJEYJAIN responded

Great

July 26, 2024

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Employee Rating

My experience with Rallye Motors was phenomenal to say the least !! Pat my representative was very professional. My loaner vehicle was impeccable and the service was amazing to say the very least. I rec More

by valmetromtg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Omar was so kind !!

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Jul 27, 2024

Rallye Motors responded

Thank you so much for your glowing review! We’re thrilled to hear that Pat and the entire Rallye Motors team provided you with such a phenomenal experience. It’s great to know you appreciated the impeccable loaner vehicle, the detailed video update, and the comfortable waiting area. We’re delighted that your vehicle was ready on time and that you enjoyed the car wash! Your high recommendation means a lot to us. If you need anything else, we’re here for you.

July 10, 2024

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Employee Rating

Took me and I didn’t have appt. Easy fast service. Patrick was very nice to work with. More

by BERNADETTE.LAURIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 12, 2024

Rallye Motors responded

Thank you so much for the glowing review! We're thrilled to hear that you had a seamless experience with us, even without an appointment. Patrick will be delighted to know that his service made a positive impact. If there's anything else we can do for you, just let us know. Safe travels!

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