Patrick Titshaw

I bought my SMART car ten years ago from Mercedes-Benz of Boston and have all of my services done there. Though SMART cars are longer sold, they continue to service my vehicle and been very accommodating. Ha Boston and have all of my services done there. Though SMART cars are longer sold, they continue to service my vehicle and been very accommodating. Hat's off to Patrick, my Service Representative, who usually handles my cases - a great staff member! More

Report | Print

The customer service at the Mercedes-Benz of Boston, located in Somerville, MA, is to be commended for their professionalism and timely service. I recently took my car there for it’s first service and i located in Somerville, MA, is to be commended for their professionalism and timely service. I recently took my car there for it’s first service and i was extremely pleased with everyone who helped me, I highly recommend this place to anyone who is interested in buying a car and services. More

Report | Print

Always great service and amazing staff very welcoming Mike Robinson always makes sure I’m taking care of as well as the loaner department and the floor staff soon as you drive in 👍 Mike Robinson always makes sure I’m taking care of as well as the loaner department and the floor staff soon as you drive in 👍 More

Report | Print

Never disappointed with This dealership. Bothe sales and service. Scheduling is easy and service is prompt and thorough. Bothe sales and service. Scheduling is easy and service is prompt and thorough. More

Report | Print

Top notch service, with focus on customer satisfaction. Excellent quality work and follow-up after completion. Excellent quality work and follow-up after completion. More

Report | Print

I had an excellent experience with the service department at this dealership. The staff was highly professional, friendly, and efficient. As soon as I parked in the garage, I was promptly greeted and escorte at this dealership. The staff was highly professional, friendly, and efficient. As soon as I parked in the garage, I was promptly greeted and escorted to the service desk, where I was offered coffee or water. My service advisor met with me shortly after, and the entire interaction was smooth and pleasant. I highly recommend this dealership for service needs. More

Report | Print

Excellent all around. Professionalism,work,time. Just overall great experience I come here for everything Professionalism,work,time. Just overall great experience I come here for everything More

Report | Print

The entire team at Mercedes-Benz of Boston is the gold standard. They are super accommodating and professional always. Patrick, Joe and Alessio in particular were super friendly - greeted me with a genuin standard. They are super accommodating and professional always. Patrick, Joe and Alessio in particular were super friendly - greeted me with a genuine smile and kept me updated during my car's service. They are an amazing team! More

Report | Print

My experience with the dealership is great. I have been treated the way I like to be treated,the service is top rated, people are really friendly and ready to hear and assist you with your prob I have been treated the way I like to be treated,the service is top rated, people are really friendly and ready to hear and assist you with your problems. I had the pleasure to have Schneider as my contact and advisor for my GLS450 and by the way I bought the car there. Excellent car. I would recommend Mercedes Benz of Boston as the place to go for your next purchase and Schneider is the Guy to ask for, trust me you won't regret it. More

Report | Print

Excellent communication and dedication to my vehicles issues, the speed and quality of repair was unbelievable. First class issues, the speed and quality of repair was unbelievable. First class More

Report | Print