Patrick Titshaw
Patrick Titshaw at Mercedes-Benz of Boston

Patrick Titshaw

Service Manager

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

5.0
246 Reviews
5.0

246 Reviews

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246 Reviews of Patrick Titshaw

April 30, 2025

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Employee Rating

I had an excellent experience with the service department at this dealership. The staff was highly professional, friendly, and efficient. As soon as I parked in the garage, I was promptly greeted and escorte More

by Eris.dhroso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2025

Mercedes-Benz of Boston responded

Hi Eris! Thank you for sharing your positive experience with the service department at Mercedes-Benz of Boston! We're delighted to hear that our team provided professional and friendly assistance. We appreciate your recommendation and look forward to serving you again in the future!

April 26, 2025

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Excellent all around. Professionalism,work,time. Just overall great experience I come here for everything More

by Scibs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Mercedes-Benz of Boston responded

Hi! Thank you for sharing your experience with us! We're delighted to know that our team at Mercedes-Benz of Boston has consistently provided excellent service. We look forward to continuing to assist you in the future!

April 23, 2025

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The entire team at Mercedes-Benz of Boston is the gold standard. They are super accommodating and professional always. Patrick, Joe and Alessio in particular were super friendly - greeted me with a genuin More

by cheerydeirie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 24, 2025

Mercedes-Benz of Boston responded

Thank you for recognizing the exceptional service from Patrick, Joe, Alessio and our team at Mercedes-Benz of Boston! We're delighted to hear about your positive experience. Looking forward to serving you again in the future!

April 07, 2025

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My experience with the dealership is great. I have been treated the way I like to be treated,the service is top rated, people are really friendly and ready to hear and assist you with your prob More

by jjeanmar3@verizon.net
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Schneider Limose

Apr 07, 2025

Mercedes-Benz of Boston responded

Thank you for sharing your positive experience with us at Mercedes-Benz of Boston! We're delighted to hear that Schneider and our team provided top-notch service. Enjoy your GLS450, and we look forward to assisting you again in the future!

March 30, 2025

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Excellent communication and dedication to my vehicles issues, the speed and quality of repair was unbelievable. First class More

by Jbuck
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Mercedes-Benz of Boston responded

We're delighted to hear about your positive experience with the team at Mercedes-Benz of Boston! Providing top-notch service and efficient repairs is our priority. Thank you for choosing us, and we look forward to assisting you in the future!

March 26, 2025

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Patrick is the best! ! ⭐️⭐️⭐️⭐️⭐️ Only have and will take my car Benz dealer. Thank you Herb Chambers!! More

by Tibtengo
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 26, 2025

Mercedes-Benz of Boston responded

We're delighted to hear that Patrick provided you with exceptional service at Mercedes-Benz of Boston! Thank you for choosing Herb Chambers, and we look forward to seeing you & your vehicle again in the future!

March 22, 2025

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I finally asked Mercedes-Benz of Boston to replace the 3-cylinder engine in my 2009 Smart Car ForTwo, after about 120,000 miles. The car had a misfiring cylinder 1 for too long, and the car. could not ma More

by hugh_fortwo
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 25, 2025

Mercedes-Benz of Boston responded

Hugh, it's fantastic to hear that the team at Mercedes-Benz of Boston helped bring new life to your vehicle. Thank you for trusting us with such an important task and please don't hesitate to reach out if we can be of service again in the future!

February 18, 2025

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I've been dealing with Patrick for years and the dealership in general for over 20 years. It's expensive but that's more a function of Mercedes itself. The availability of a loaner vehicle is a majo More

by auduberry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Mercedes-Benz of Boston responded

Thank you for your loyalty and feedback about Mercedes-Benz of Boston! We're glad to hear that Patrick and our team have consistently met your expectations, and we appreciate the mention of our loaner vehicle service. Looking forward to serving you in the future!

February 16, 2025

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Employee Rating

Patrick was very concerned with the problem I was having with my Glc300 when I explained the situation and set up an appointment which was convenient for me More

by lordan1958
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Mercedes-Benz of Boston responded

We're glad to hear Patrick was attentive and accommodating with your GLC 300 issue at Mercedes-Benz of Boston. Thank you for sharing your experience! Safe travels!

February 12, 2025

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Employee Rating

Highly recommend: Just purchased another car from Stephen Leung at Mercedes-Benz of Boston…Steve always goes over the top to make sure things go well before and after purchase! He has the patience of a saint More

by Soxfan1918
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2025

Mercedes-Benz of Boston responded

Thank you for the glowing recommendation! We're delighted to hear that Stephen and our team at Mercedes-Benz of Boston provided such exceptional service. We appreciate your continued trust in us, and we're here whenever you need assistance!

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