Patrick Zimmerman
Patrick Zimmerman at Cortese Ford Lincoln

Patrick Zimmerman | Page 18

Assistant Service Manager

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

Contact Me
4.8
324 Reviews

My name is Patrick Zimmerman I am a Sales Consultant at Cortese Ford Lincoln. I am a graduate of St. John Fisher College, class of 2012. I began my career as a sales consultant at Cortese in August of 2012. I thrive on working with customers to address their wants and needs in a vehicle. The purchase of a vehicle is one of the biggest decisions people will make and I am here to assist in the decision.

4.8

324 Reviews

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324 Reviews of Patrick Zimmerman

October 07, 2019

Dealership Rating
Employee Rating

GOOD JOB Good work, No issues found. I was able to only use one coupon. Should allow the use of more than one coupon for different service. More savings allow More

by emma.miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Rainey

Oct 07, 2019

Cortese Ford Lincoln responded

Emma, we're happy to hear you had such a positive experience with our team!

October 05, 2019

Dealership Rating
Employee Rating

My experience at your service dept was excellent , I recomme Patrick was my service representative and he is fantastic, always works with me to make me understand and I feel very comfortable with them, Keith osi More

by sgorevski611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier

Oct 07, 2019

Cortese Ford Lincoln responded

Hello sgorevski611, we appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about services you received and thank you again for choosing Cortese! Samantha Cortese

October 03, 2019

Dealership Rating
Employee Rating

Great job Fast and easy service in quick and out quick 👍, friendly and knowledgeable staff, no talking over my head or trying to sell me unnecessary stuff. More

by DHFAZAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2019

Cortese Ford Lincoln responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review!

October 02, 2019

Dealership Rating

oil change/tire rotation Always quick, professional service. Patrick is very helpful. A bit on the 'pricey" side but worth knowing everything is done correctly. Convenien More

by lindamom65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2019

Cortese Ford Lincoln responded

Linda, thank you for taking the time out of your day to tell us about your experience. Reviews like yours provide encouraging feedback.

October 02, 2019

Dealership Rating
Employee Rating

Fast / efficient Just brought my truck and suv in , they know what needs to be done punch it in and I’m on my way, done fast and efficiently, and ready to pick up 👍 More

by DHFAZAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Eichelberger

Oct 02, 2019

Cortese Ford Lincoln responded

Hi, thank you so much for your positive comments about Cortese Auto Block!

October 02, 2019

Dealership Rating

Maintenance for Dallas My visit for car maintenance was as smooth as butter. I was only there for a short period time, the people who helped me were very courteous. More

by ace222391
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2019

Cortese Ford Lincoln responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Cortese Auto Block!

September 20, 2019

Dealership Rating
Employee Rating

Great Service! Patrick and Darren in the service department are great to work with keeping me informed and updated with text messages on the status of my vehicle and More

by toddgordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren

Sep 23, 2019

Cortese Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Cortese Ford Lincoln, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

September 19, 2019

Dealership Rating

Grimy xxxxx Was quoted 2000 dollars for a couple hundred dollars worth of work. A small part in my door handle broke and i was told i needed to replace the ENTIR More

by GRIMY xxxx JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Keith Osier, Scott Rhodes, Joe Cavallario , Shane Chapin, Ron Christiano, Jeff Cooper, David Eichelberger, Dave Robinson, Ed Smith, I dont know there names. i didnt come incontact with 10 people.

Sep 19, 2019

Cortese Ford Lincoln responded

I would really like to speak with you further about what happened. Please call me at your earliest convenience. Samantha Cortese Customer Relations Manager 585-277-3214

September 18, 2019

Dealership Rating
Employee Rating

Recall service on my 2015 Ford Focus The recall service was done on time and very quickly. No issues. The customer waiting area was very good, with place for my laptop and free coffee. More

by DAVID.YUHAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2019

Cortese Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 17, 2019

Dealership Rating

Battery replacement My started to die & I found that I couldn't replace it easily. Darren & Patrick were great in getting my car in for service & having it done the next More

by Vfallon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren VanOrden

Sep 19, 2019

Cortese Ford Lincoln responded

Thanks for the positive star rating! We hope to see you again!

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