Patty Cowan
Patty Cowan at David Stanley Chevrolet

Patty Cowan | Page 10

Service Advisor

David Stanley Chevrolet

614 SW 74th St
Oklahoma City, OK 73139

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4.3
214 Reviews
4.3

214 Reviews

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214 Reviews of Patty Cowan

October 03, 2023

Dealership Rating
Employee Rating

Vianey did not communicate with me. She never reached out to update me. i had to call. They had my vehicle for three weeks and didn't even offer a loaner. She doesn't fit in well wi More

by OCPD1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 16, 2023

Dealership Rating
Employee Rating

They didn't explain what all they did. Just hand me paperwork. Did not explain any recommendations. More

by MROBLES322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 25, 2023

David Stanley Chevrolet responded

Thank you for the candid feedback on your experience with my staff at David Stanley Chevrolet. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already set up a meeting with the involved parties to review your experience with them, and see how we can prevent this from happening in the future.

Sep 25, 2023

MROBLES322 responded

I was told one proces. Then at the end they give me something completely different. And i was not explained much of the paperwork I was signed.

September 14, 2023

Dealership Rating
Employee Rating

They always go above and beyond for me and my dad from sales to service, everyone is amazing. More

by TIFFANYTOURVILLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2023

David Stanley Chevrolet responded

We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

August 31, 2023

Dealership Rating
Employee Rating

Excellent service and quick. Not much back and forth. They make the car buying easy and seamless. More

by RHAYES6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Garcia, Robert White, Vianey Rodriguez, Noah Cortez-Pelletier , Kevin Cruz, Jason Ludington

Oct 05, 2023

David Stanley Chevrolet responded

We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

August 28, 2023

Dealership Rating
Employee Rating

Always satisfied with the service provided it’s always reliable and done properly customer service is always amazing and take well care of alll customers. More

by JOSE.MARTINEZ_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert White, Vianey Rodriguez , Jason Ludington

Aug 31, 2023

David Stanley Chevrolet responded

We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

August 15, 2023

Dealership Rating
Employee Rating

Dealership is like all the rest sell it and lie to you at any cost More

by Byhatrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 05, 2023

David Stanley Chevrolet responded

Thank you very much for sharing your experience with us. it is very much appreciated by us.

August 14, 2023

Dealership Rating
Employee Rating

I was very happy with the service I received on 7 August I had my oil change and a recall examination I drop my vehicle off and they drop me off at work! Very happy More

by last_child1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

David Stanley Chevrolet responded

We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

August 05, 2023

Dealership Rating
Employee Rating

I had recall work done on my truck. Everybody I came in contact with was very friendly and helpful. More

by C.R.HOGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2023

David Stanley Chevrolet responded

We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

July 29, 2023

Dealership Rating
Employee Rating

We received excellent and timely service. We were welcome immediately by staff, and they took great care of us. Thank you. More

by LESLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2023

David Stanley Chevrolet responded

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

July 27, 2023

Dealership Rating
Employee Rating

Oil took 1. 5 hours. I think this was too long . No more than 1 hour is acceptable More

by alveync1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 02, 2023

David Stanley Chevrolet responded

Thank you for the candid feedback on your experience with my staff at David Stanley Chevrolet. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already set up a meeting with the involved parties to review your experience with them, and see how we can prevent this from happening in the future.

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