Paul Adkins | Page 20

Range Rover Sport HSE Purchase I would highly recommend eCarOne for purchasing luxury vehicle. I purchased my vehicle from out of state. Philip (PJ) was great to work w/. Philip I would highly recommend eCarOne for purchasing luxury vehicle. I purchased my vehicle from out of state. Philip (PJ) was great to work w/. Philip made the process smooth and was available for questions and informative of the overall process of purchasing a vehicle from out of state. There was no pressure and the experience was very good. I also worked w/ Rob and Paul and they also were easy to work w/ and very informative and professional. More

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Car buying with ease. I found the perfect car at a great price! Very professional and courteous staff. I'm very appreciative to Elias who was absolutely brilliant throughou I found the perfect car at a great price! Very professional and courteous staff. I'm very appreciative to Elias who was absolutely brilliant throughout the process. More

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Great guys. Bought from them 2014 Lexus GS 3350. Great transaction. They were also very responsive after the sale when I had issues they fixed them. Happy Bought from them 2014 Lexus GS 3350. Great transaction. They were also very responsive after the sale when I had issues they fixed them. Happy More

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Quick and easy Looked through some of the cars and found the one I was interested in. Reserved the car near closing time and came back the next day to finish the dea Looked through some of the cars and found the one I was interested in. Reserved the car near closing time and came back the next day to finish the deal. Not much time wasted and got in and out quickly. More

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Best experience ever! By far this has bein the best car buy experience ever, Felipe help me with every question I had and had all the vehicles I was interested up front rea By far this has bein the best car buy experience ever, Felipe help me with every question I had and had all the vehicles I was interested up front ready when I got there. I would be coming back for all my vehicles in the future and buy them from ECARONE! Absolutely ask for Felipe. More

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Awesome Experience I live 12 hours away in Florida. Elias assisted me with everything I needed over the phone or via email. Once I got there to pick the vehicle up, I wa I live 12 hours away in Florida. Elias assisted me with everything I needed over the phone or via email. Once I got there to pick the vehicle up, I was literally there less than an hour! If i have any questions or concerns, I can always get in touch with him & he responds swiftly. This was my first experience buying a new car and I will definitely buy from ecarone again! I refer all my friends there and tell them to specifically ask for Elias! More

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A great experience buying a car I just bought a beautiful car from ECarOne . They have a lot of high end cars to look at in a huge show room at low prices . Everyone was friendly a I just bought a beautiful car from ECarOne . They have a lot of high end cars to look at in a huge show room at low prices . Everyone was friendly and I didn’t feel at all pressured to buy or get something that I didn’t want . My sales person was Alexis Garcia . What a perfect name to have to be selling these beautiful high end cars. I will always ask for Alexis every time I’m looking for a car . She was awesome! More

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Great customer service! Easy going and no pressure biying. The staff is very friendly and they male you feel welcome and they let you look at your pace. Easy going and no pressure biying. The staff is very friendly and they male you feel welcome and they let you look at your pace. More

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Awesomeness I was blown away by the Impeccable service I received from Tricia and Mitch whom worked diligently to lln e taken care of Thank you I was blown away by the Impeccable service I received from Tricia and Mitch whom worked diligently to lln e taken care of Thank you More

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Ecarone lack customer service culture I saw a car on eBay, in the ad ecarone has the "make an offer" option, so I sent one about 3% less of the sale price. I got an email stating that the I saw a car on eBay, in the ad ecarone has the "make an offer" option, so I sent one about 3% less of the sale price. I got an email stating that they dont negotiate the price, yet they are using a format that is based on "making an offer". I called them to find out about the options, spoke with Keith Lindlau, then with a sales mgr named Paul Adkins. I sent Paul email and text messages the following day but he did not even to bother replying back. i am deeply disturbed about the way the are treating me before making the sale, when they are supposed to impress me and gain my confidence. After no response from Paul, I called the dealer and spoke with another sales person, his name is Dylan. But once he got my name and number he found me on their system and he was no longer interested in reviewing the car and answer some questions about the car options. It seems they just care about making an sale, not working for it. Buyers be warn, I spoke with 3 different people, and none of them were interested in helping me. it seems the company culture is lucking customer service. More

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