Paul Biermann | Page 15

A surprisingly simple, hassle-free experience We found a few potential cars on the website and submitted a request for a quote. Paul Biermann contacted us shortly and asked just the right question We found a few potential cars on the website and submitted a request for a quote. Paul Biermann contacted us shortly and asked just the right questions to determine what we wanted. We communicated very simply with a couple of phone calls and texts. Paul had multiple cars for us to choose from and had a couple staged for us to test drive. There was a casual simplicity to the test driving experience. Paul encouraged us to take all the time we needed. We love the Crosstrek! Additionally, he easily answered our questions about the differences between each vehicle to help us make a purchasing decision. We (well I) had a hard time deciding between the top two (2) cars. Paul was very patient while I waffled and did whatever he could to help me sort through it and decide. At the end of the day, we worked with Mike Harmon on the financial transaction. Mike was very friendly and respectful. He professionally covered all of the details and made sure we understood everything by answering our questions. Again, this part of the experience was pretty simple. The next morning, we picked up our new car. We can't say enough great things about Adam Smith and how he reviewed all of the features of our new car with us. Adam was friendly and down to earth while exhibiting a professional mannerism that simply said, "I love Subaru!". We explained to Adam that we like to kayak and wanted to understand our options for protecting our key fobs while on the water. He explained how pin code access works and demonstrated how to use the manual key can also be used. Adam was patient with me as I asked questions about each feature he reviewed. I never felt rushed and no question was a bad one. Thank you Paul, Mike and Adam! We will be telling all of our friends and family about the surprisingly simple and refreshingly friendly vehicle purchasing experience we had at Deam Team Subaru! More

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I have purchased my last 2 vehicles and my mom’s past two Vehicles from the Dean Team in Ballwin. Paul Biermann has helped me on all those purchases and has made it very easy. He is always available for su Vehicles from the Dean Team in Ballwin. Paul Biermann has helped me on all those purchases and has made it very easy. He is always available for support and has earned my trust. If you are looking for a new or used vehicle, you will not be disappointed in reaching out to him. The entire Dean Team experience has gone beyond my expectations. More

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This man searched tirelessly til he found the EXACT match ! This is the best experience I have ever had in car shopping. Obviously the products are excellent---but what makes this sales team a cut above the oth This is the best experience I have ever had in car shopping. Obviously the products are excellent---but what makes this sales team a cut above the others is the focus on listening to my individual preferences (which were out of the ordinary. )They went out of their way to double-search their inventory and made sure I ended up with my unusual requests. I wanted a particular set of features and they presented every car that included what I asked for, even to the extent of offering to add leather seats to the vehicle in the color I chose if necessary. Generous with time and attention to detail, they actually cared about what I needed in my car. What they found for me far surpassed my hopes in every possible way. I could not be happier with the deal that I got. Attitude is everything, guys. What a work ethic! The entire team stayed way beyond closing time to get all my papers in order. People and product! No wonder you guys are successful. More

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The Dean Team knows what’s up!! Best interest rates around (3.92%) for my 2014 Jeep Wrangler. I’ve never purchased a vehicle over the phone but it was seriously the greatest experience I’ve ever had. D around (3.92%) for my 2014 Jeep Wrangler. I’ve never purchased a vehicle over the phone but it was seriously the greatest experience I’ve ever had. Drove 4.5 hours to pickup the vehicle, Paul and Jason had everything ready upon my arrival!! More

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I purchased a 2018 Camaro Paul was fantastic and the team .they even gave me a better Interest rate than my own back I left there feeling Satisfied with my purchase I would definitely recommend them. .they even gave me a better Interest rate than my own back I left there feeling Satisfied with my purchase I would definitely recommend them. More

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Best car buying experience I've had to date Very smooth, pleasant experience. Paul was very friendly, helpful, honest, and did not use pressure sales tactics that are such a turn off. No long Very smooth, pleasant experience. Paul was very friendly, helpful, honest, and did not use pressure sales tactics that are such a turn off. No long waits or back-and-forths on the price. They met what I was willing to pay without issue. Would recommend or deal with again in the future. Thanks. More

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Easy and smooth transaction, worked out a deal that made both parties happy and went home with the car we wanted! Thanks for the awesome experience! both parties happy and went home with the car we wanted! Thanks for the awesome experience! More

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Great Experience I visited the website Wednesday morning and submitted my interest in a used vehicle. Paul reached out to me quickly via phone and we started discussin I visited the website Wednesday morning and submitted my interest in a used vehicle. Paul reached out to me quickly via phone and we started discussing trade in offers/pricing for the new car. When I called him to let him know that I was on my way out to check out the car later that evening, he let me know that the car was actually sold. I checked the website and saw there was a similar vehicle available. Paul let me know that, that car was still on the lot. I arrived to the dealership, test drove the car, traded in my vehicle, and was off the lot in around 2 hours. The process was painless and easy. Paul was a great sales rep and I would work with him again. More

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The Stardard of Excellance I bought from them before and it was only natural to return. They always go above and beyond., and put the customer first and at ease I bought from them before and it was only natural to return. They always go above and beyond., and put the customer first and at ease More

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Great Experience with Paul Biermann - Definitely Coming Back I spotted a used car online I wanted to buy, but unfortunately it was gone by the time I came by to look. I met Paul Biermann who was super easy to wo I spotted a used car online I wanted to buy, but unfortunately it was gone by the time I came by to look. I met Paul Biermann who was super easy to work with. I gave him my criteria for the car I was looking for and he said he'd call me back when a used car came in that fit my needs. Within a week he called me back and had a used Honda Civic with low mileage and a fair price. Shortly after purchase we noticed a small crack in the windshield that was growing bigger with the changes in weather. We let Paul know and he took care of it. We also had a great experience with Paul Fix in the service department and the car is road ready! I really felt like Paul listened to exactly what I wanted. The buying process was quick and simple and they didn't try to hard sell me on any add-ons or financing. I got the out the door price straight away and that means a lot to me. I will be referring family and friends here and coming back myself in the future. Best car buying experience I've ever had. More

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