Paul Biermann | Page 14

Great experience with Paul and John Biermann at the dean team who were able to help me get back on the road quickly after a car accident. My credit union took over 2 weeks to pay them but they let my take t team who were able to help me get back on the road quickly after a car accident. My credit union took over 2 weeks to pay them but they let my take the car anyway so I could keep driving. Top notch service from the team who were accommodating to me when I wanted to purchase a car More

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Paul Biermann of the Dean Team gave excellent customer service! He made me feel welcomed from the moment I stepped into this dealership. The car I purchased was in excellent condition and I still can’t service! He made me feel welcomed from the moment I stepped into this dealership. The car I purchased was in excellent condition and I still can’t believe the great deal that I received. More

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Great service, very helpful and professional We worked with Paul Bierman. Paul was extremely responsive throughout the whole process and professional. He was a fair negotiator and was very helpfu We worked with Paul Bierman. Paul was extremely responsive throughout the whole process and professional. He was a fair negotiator and was very helpful in addressing our requests and needs. He is also just a really nice guy who was pleasant to work with. I would recommend Paul to friends and family. My only constructive criticism of the whole process was that it was a little slow. I think it would be helpful if paperwork was already printed and prepared before arrival. This did not detract from our overall positive experience. Other than that, staff was very professional and had very fair prices. More

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Quick and efficient service. Answered all the questions that I had and made purchasing a car a very easy process. I will refer others to them. that I had and made purchasing a car a very easy process. I will refer others to them. More

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Overall Positive Experience. Paul Biermann was more than helpful, patient and helped me make the best decision on the automobile. I would highly recommend him. Jason Moore was efficient and informativ helpful, patient and helped me make the best decision on the automobile. I would highly recommend him. Jason Moore was efficient and informative. More

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absolutely great experience with my salesman Paul absolutely great experience with my salesman Paul Biermann and with the gentleman in finance Jason Moore. very easy experience with both people at t absolutely great experience with my salesman Paul Biermann and with the gentleman in finance Jason Moore. very easy experience with both people at the dealership and would definitely recommend them to anyone looking for a new subaru. More

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In and out with a car in about an hour or less. This is of course going in knowing what you want, but they will make sure you are fully satisfied with what you get. My Mom did all of the negotiat This is of course going in knowing what you want, but they will make sure you are fully satisfied with what you get. My Mom did all of the negotiating over the phone, and they were fully aware of the issues of workers involved in essential roles in our economy such as in, or related to, healthcare. Being in public right now can cause issues and elevate risk. Dean Team had it handled there. My sales person, Paul, worked with me to find the vehicle I needed in order to continue my commute and still remain within my budget. That it was a great car was a pleasant bonus. More

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Happy with my experience This was my first experience with Dean Team Subaru Volkswagen but I will definitely keep them in mind for future buying needs. Kind and courteous sale This was my first experience with Dean Team Subaru Volkswagen but I will definitely keep them in mind for future buying needs. Kind and courteous sales and finance team! More

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Didnt mess me around being a woman. Greatly appreciated!! We traveled from Kansas City, clean comfortable dealership. Very knowledgeable about the features of our Beautiful Coupe!! Thank!! We traveled from Kansas City, clean comfortable dealership. Very knowledgeable about the features of our Beautiful Coupe!! Thank!! More

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A surprisingly simple, hassle-free experience We found a few potential cars on the website and submitted a request for a quote. Paul Biermann contacted us shortly and asked just the right question We found a few potential cars on the website and submitted a request for a quote. Paul Biermann contacted us shortly and asked just the right questions to determine what we wanted. We communicated very simply with a couple of phone calls and texts. Paul had multiple cars for us to choose from and had a couple staged for us to test drive. There was a casual simplicity to the test driving experience. Paul encouraged us to take all the time we needed. We love the Crosstrek! Additionally, he easily answered our questions about the differences between each vehicle to help us make a purchasing decision. We (well I) had a hard time deciding between the top two (2) cars. Paul was very patient while I waffled and did whatever he could to help me sort through it and decide. At the end of the day, we worked with Mike Harmon on the financial transaction. Mike was very friendly and respectful. He professionally covered all of the details and made sure we understood everything by answering our questions. Again, this part of the experience was pretty simple. The next morning, we picked up our new car. We can't say enough great things about Adam Smith and how he reviewed all of the features of our new car with us. Adam was friendly and down to earth while exhibiting a professional mannerism that simply said, "I love Subaru!". We explained to Adam that we like to kayak and wanted to understand our options for protecting our key fobs while on the water. He explained how pin code access works and demonstrated how to use the manual key can also be used. Adam was patient with me as I asked questions about each feature he reviewed. I never felt rushed and no question was a bad one. Thank you Paul, Mike and Adam! We will be telling all of our friends and family about the surprisingly simple and refreshingly friendly vehicle purchasing experience we had at Deam Team Subaru! More

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