Paul Biermann | Page 14

absolutely great experience with my salesman Paul absolutely great experience with my salesman Paul Biermann and with the gentleman in finance Jason Moore. very easy experience with both people at t absolutely great experience with my salesman Paul Biermann and with the gentleman in finance Jason Moore. very easy experience with both people at the dealership and would definitely recommend them to anyone looking for a new subaru. More

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In and out with a car in about an hour or less. This is of course going in knowing what you want, but they will make sure you are fully satisfied with what you get. My Mom did all of the negotiat This is of course going in knowing what you want, but they will make sure you are fully satisfied with what you get. My Mom did all of the negotiating over the phone, and they were fully aware of the issues of workers involved in essential roles in our economy such as in, or related to, healthcare. Being in public right now can cause issues and elevate risk. Dean Team had it handled there. My sales person, Paul, worked with me to find the vehicle I needed in order to continue my commute and still remain within my budget. That it was a great car was a pleasant bonus. More

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Happy with my experience This was my first experience with Dean Team Subaru Volkswagen but I will definitely keep them in mind for future buying needs. Kind and courteous sale This was my first experience with Dean Team Subaru Volkswagen but I will definitely keep them in mind for future buying needs. Kind and courteous sales and finance team! More

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Didnt mess me around being a woman. Greatly appreciated!! We traveled from Kansas City, clean comfortable dealership. Very knowledgeable about the features of our Beautiful Coupe!! Thank!! We traveled from Kansas City, clean comfortable dealership. Very knowledgeable about the features of our Beautiful Coupe!! Thank!! More

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A surprisingly simple, hassle-free experience We found a few potential cars on the website and submitted a request for a quote. Paul Biermann contacted us shortly and asked just the right question We found a few potential cars on the website and submitted a request for a quote. Paul Biermann contacted us shortly and asked just the right questions to determine what we wanted. We communicated very simply with a couple of phone calls and texts. Paul had multiple cars for us to choose from and had a couple staged for us to test drive. There was a casual simplicity to the test driving experience. Paul encouraged us to take all the time we needed. We love the Crosstrek! Additionally, he easily answered our questions about the differences between each vehicle to help us make a purchasing decision. We (well I) had a hard time deciding between the top two (2) cars. Paul was very patient while I waffled and did whatever he could to help me sort through it and decide. At the end of the day, we worked with Mike Harmon on the financial transaction. Mike was very friendly and respectful. He professionally covered all of the details and made sure we understood everything by answering our questions. Again, this part of the experience was pretty simple. The next morning, we picked up our new car. We can't say enough great things about Adam Smith and how he reviewed all of the features of our new car with us. Adam was friendly and down to earth while exhibiting a professional mannerism that simply said, "I love Subaru!". We explained to Adam that we like to kayak and wanted to understand our options for protecting our key fobs while on the water. He explained how pin code access works and demonstrated how to use the manual key can also be used. Adam was patient with me as I asked questions about each feature he reviewed. I never felt rushed and no question was a bad one. Thank you Paul, Mike and Adam! We will be telling all of our friends and family about the surprisingly simple and refreshingly friendly vehicle purchasing experience we had at Deam Team Subaru! More

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I have purchased my last 2 vehicles and my mom’s past two Vehicles from the Dean Team in Ballwin. Paul Biermann has helped me on all those purchases and has made it very easy. He is always available for su Vehicles from the Dean Team in Ballwin. Paul Biermann has helped me on all those purchases and has made it very easy. He is always available for support and has earned my trust. If you are looking for a new or used vehicle, you will not be disappointed in reaching out to him. The entire Dean Team experience has gone beyond my expectations. More

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This man searched tirelessly til he found the EXACT match ! This is the best experience I have ever had in car shopping. Obviously the products are excellent---but what makes this sales team a cut above the oth This is the best experience I have ever had in car shopping. Obviously the products are excellent---but what makes this sales team a cut above the others is the focus on listening to my individual preferences (which were out of the ordinary. )They went out of their way to double-search their inventory and made sure I ended up with my unusual requests. I wanted a particular set of features and they presented every car that included what I asked for, even to the extent of offering to add leather seats to the vehicle in the color I chose if necessary. Generous with time and attention to detail, they actually cared about what I needed in my car. What they found for me far surpassed my hopes in every possible way. I could not be happier with the deal that I got. Attitude is everything, guys. What a work ethic! The entire team stayed way beyond closing time to get all my papers in order. People and product! No wonder you guys are successful. More

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The Dean Team knows what’s up!! Best interest rates around (3.92%) for my 2014 Jeep Wrangler. I’ve never purchased a vehicle over the phone but it was seriously the greatest experience I’ve ever had. D around (3.92%) for my 2014 Jeep Wrangler. I’ve never purchased a vehicle over the phone but it was seriously the greatest experience I’ve ever had. Drove 4.5 hours to pickup the vehicle, Paul and Jason had everything ready upon my arrival!! More

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I purchased a 2018 Camaro Paul was fantastic and the team .they even gave me a better Interest rate than my own back I left there feeling Satisfied with my purchase I would definitely recommend them. .they even gave me a better Interest rate than my own back I left there feeling Satisfied with my purchase I would definitely recommend them. More

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Best car buying experience I've had to date Very smooth, pleasant experience. Paul was very friendly, helpful, honest, and did not use pressure sales tactics that are such a turn off. No long Very smooth, pleasant experience. Paul was very friendly, helpful, honest, and did not use pressure sales tactics that are such a turn off. No long waits or back-and-forths on the price. They met what I was willing to pay without issue. Would recommend or deal with again in the future. Thanks. More

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