Paul Chau
Paul Chau at Sierra Subaru of Monrovia

Paul Chau | Page 2

Sales

Sierra Subaru of Monrovia

735 E Central Ave
Monrovia, CA 91016

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28 Reviews
not yet
rated

28 Reviews

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Industry Experience

12 yrs, 2 mos

28 Reviews of Paul Chau

July 06, 2023

Dealership Rating
Employee Rating

Had the pleasure of working with Paul Chau who made us feel immediately welcomed and comfortable as he helped get my family into a beautiful new Outback. He had answers to all of our questions and provide More

by J Clark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 06, 2023

Sierra Subaru of Monrovia responded

J, thanks so much for your thoughtful feedback on Paul's insightful and accommodating approach to your buying experience, and congratulations to your family on the new Outback! We hope you absolutely love it, and we wish you all the best in your summer adventures, from the whole team at Sierra Subaru!

March 01, 2023

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Our buying experience at Sierra Subaru was awesome! Our sales rep Paul Chau was very attentive to what were we’re looking in the Forrester model. Although they did not have in stock the specific color More

by Reyesamj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ly , Brendon was great as well!

Mar 02, 2023

Sierra Subaru of Monrovia responded

Hi, Joe and Martha! We're thrilled the Forester Touring turned out to be the best choice for you. Congratulations! Thanks for taking the time to tell us how much you appreciated the assistance of Paul, Brandon, and Tanya. We all appreciate your choosing Sierra Subaru for your automotive needs and wish you nothing but happiness in your journeys to come!

February 25, 2023

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Hard to find parking. Also when we went to look at the car we ordered no one seems to know what was going on. More

by Steve Armendariz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Conquilla, Leonardo Cuevas, Tanya Ly , Michael Cha, Abdul

February 02, 2023

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I was there for my first Subaru Forester service. Service was excellent. Catherine Camacho assisted me. She was very professional and she explained the process. Waiting period was not bad. It took th More

by gigi8316
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 02, 2023

Sierra Subaru of Monrovia responded

Sounds like a nice and efficient visit, Gigi! Thanks for letting us know how satisfied you were with your Forester's first service visit with us. We're glad Catherine provided you with the communication and urgency you needed to make this such a convenient trip. We hope to emulate this positive experience at your next appointment. See you then!

January 31, 2023

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My third Subie, Forester, Brz and Crosstrek all from this dealership. Need I say more? More

by Mike S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Conquilla, Jaime Vega, Samantha Franco , Jeff Stevens

Feb 01, 2023

Sierra Subaru of Monrovia responded

Hi Mike, we're glad you had such a wonderful experience with us! We hope you continue to choose us for all your automotive needs! Take care!

January 23, 2023

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Best service, best cars. See Paul Chu for a new Subaru…he’s a straight up guy, honest, friendly, believes in his product! He will advise you the best model and price range More

by CAROL C.
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jaime Vega, Tanya Ly

Jan 24, 2023

Sierra Subaru of Monrovia responded

Carol, your 5-star review of Paul and Jaime is an honor we don't take for granted. We sincerely appreciate your staunch endorsement of the fine work these gentlemen do at Sierra Subaru, and we graciously look forward to emulating these positive experiences for you in the future.

Jan 25, 2023

Sierra Subaru of Monrovia responded

Hi Carol, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 08, 2023

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Paul Chau went above and beyond to help me make the best decision for me More

by dalessio.valerie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 11, 2023

Sierra Subaru of Monrovia responded

Thanks so much! We sincerely appreciate your business and your positive feedback on Paul. We're delighted Paul provided you with all the support and expertise you needed to make this purchase a great success. Congrats on the new Subaru and best wishes to you for pleasant travels in the new year and beyond!

January 04, 2023

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Employee Rating

Antonio Sandoval was a very helpful and understanding person. He took care of my problem in a very prompt and eficient maner. More

by Fermuan
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaime Vega , Michael Cha

Jan 04, 2023

Sierra Subaru of Monrovia responded

Thanks so much for letting us know how helpful Antonio was to you on your recent visit! Your satisfaction means everything to us and we're glad Antonio worked with you to make this experience an overall success. Best wishes on all your upcoming travels in the new year and beyond!

Jan 05, 2023

Sierra Subaru of Monrovia responded

Hi Fermuan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 22, 2022

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Employee Rating

Paul Chau is knowledgeable & explain very clear on the car function. he is very patient with us too. More

by dkung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 22, 2022

Sierra Subaru of Monrovia responded

Thanks so much for the 5-star review of Paul, dkung! Your complete satisfaction means everything to us, so we're glad Paul was there for you every step of the way. We wish you safe and happy travels until we meet again!

Dec 23, 2022

Sierra Subaru of Monrovia responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 17, 2022

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Employee Rating

We came in and purchased a Subaru Forester CVT Touring 4 Dr. It's absolutely beautiful! Jordan Bejjani was very helpful, and I highly recommend him! More

by meyerandmintz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2022

Sierra Subaru of Monrovia responded

Hi, we are so happy to read such a great review about Sierra Subaru of Monrovia! We hope you continue to choose us for all your automotive needs! Take care!

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