Paul Clafin | Page 15

I find the sales people to be less than genuine. When you see your salesperson and say hello to him while getting car serviced and he says says to your face that he doesn’t remember you, he has no t When you see your salesperson and say hello to him while getting car serviced and he says says to your face that he doesn’t remember you, he has no time to greet you properly, and then tells you he has to get out there to sell more cars when it is raining outside, it leaves a bad impression on the level of customer service beyond the sale. Train them to be gracious and respectful. No one expects them to remember you. Just be kind and ask if you are having a good experience. Very little good to say about the atmosphere inside of Mazda. Just a bunch of people hanging around doing nothing. More

Report | Print

We greatly recommend Sport Mazda South. We always receive great service, especially from Paul, he is awesome and we appreciate him very much. We always receive great service, especially from Paul, he is awesome and we appreciate him very much. More

Report | Print

This is the fourth vehicle we've leased or purchased from Sport Mazda South. On each occasion we've been impressed by everyone's knowledge, helpfulness, and personal interest in making sure we had a smooth a Sport Mazda South. On each occasion we've been impressed by everyone's knowledge, helpfulness, and personal interest in making sure we had a smooth and successful experience. More

Report | Print

Kerwin is the number one guy! He’s been great from the beginning and makes it seamless for any car buyer. Thank you Sport Mazda South team! He’s been great from the beginning and makes it seamless for any car buyer. Thank you Sport Mazda South team! More

Report | Print

He makes car buying easy! Our go to guy especially at Sport Mazda South. Everyone has been great! Thank you! Our go to guy especially at Sport Mazda South. Everyone has been great! Thank you! More

Report | Print

Kerwin is the best in the business! He’s been our family’s longtime salesman! The best there is! He’s been our family’s longtime salesman! The best there is! More

Report | Print

There is truly no reason anyone should ever go to any other dealership or dealerships that Sports Mazda or the Subaru dealer owned by the Don Mealey. Our family has relied on and have always been privile other dealership or dealerships that Sports Mazda or the Subaru dealer owned by the Don Mealey. Our family has relied on and have always been privileged to be completely taken care of, for multiple vehicles through them. From leasing our Mazda sedans and SUV, to then buying them, and now planning future vehicles, we trust no one else and always get the ABSOLUTE BEST service when going to the dealership. The customer service is second to none, not only in car industry but any industry. We are treated as someone they sincerely care about, timely, always know what to expect, the step by step communication and videos of what they have done and identify issues are second to none. Never will you be sitting there for hours, wondering if anyone has yet worked on your car. Do yourself a favor, instead of going to other dealers where you may be simply seen as a source of revenue, or treated poorly based on ignorant and or inexperienced sales people who may have some bias, wrong impression or judgment about you, go to Sport Mazda where they only care about their purpose - to serve customers and build long term relationships. We are so grateful after a terrible experience elsewhere, when despite my professional career, high income, due to being an Asian woman perhaps, wearing a tank top, and shorts, and seemingly ordinary, I was treated so poorly and spoken to as if I am beneath their vehicles. Then to be given numbers that made no sense and just feelings of being insulted, we are grateful we will never give business or money to such dealerships and experiences. We hope everyone will go and experience comprehensive automobile/car service and needs here. I have absolute psychological safety with how my family and I will be when driving cars from Sports Mazda. More

Report | Print

Employees are very professional and informative. They go above and beyond to make sure questions are answered. Excellent customer service.Thank you Paul and all other service rep that provided assis They go above and beyond to make sure questions are answered. Excellent customer service.Thank you Paul and all other service rep that provided assistance More

Report | Print

Greetings, I love Mazda, this was a great choice of a vehicle. They are professional and friendly and things get done accordingly. Thank you Kindly Mazda, and team. vehicle. They are professional and friendly and things get done accordingly. Thank you Kindly Mazda, and team. More

Report | Print

Paul was very good at relaying information on our car and kept up updated on additional estimated costs. Mechanic video was very helpful in determining if we should add on repairs. Very satisfied with commun kept up updated on additional estimated costs. Mechanic video was very helpful in determining if we should add on repairs. Very satisfied with communication and work done. More

Report | Print