Paul Clark | Page 9

Outstanding Remote Mazda6 Grand Touring Purchase Experience From start to finish, our new 2020 MY Mazda6 Grand Touring purchase experience was smooth, fast, easy and fully met our expectations. Firstly, we had From start to finish, our new 2020 MY Mazda6 Grand Touring purchase experience was smooth, fast, easy and fully met our expectations. Firstly, we had to find the interior color (sand) that we wanted. Capistrano Mazda found it, transported from an ally dealer and made it available for us quickly. Secondly, the purchase price included all available discounts and incentives, which was reassuring. Thirdly, Capistrano Mazda delivered the vehicle to our home in great condition and with timely precision. Overall, we could not have been more delighted with our purchase experience. Kudos to all the good folks at Capistrano Mazda for a job excellently done. More

by calvarez410s Verified Customer Verified Customer

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Great Service I used a lease broker and everything was ready to go when I got there. I did have to wait a while because the previous customer was late. The only s I used a lease broker and everything was ready to go when I got there. I did have to wait a while because the previous customer was late. The only suggestion would be to have the finance paperwork complete and ready for signature. I will definitely recommend Capistrano Mazda. More

by tgreenblatt Verified Customer Verified Customer

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Car Purchase I was very pleased with all the assistance provided by sales team during my recent car purchase experience. From the sales team to the finance manager I was very pleased with all the assistance provided by sales team during my recent car purchase experience. From the sales team to the finance manager, it was very easy to communicate my expectation and understand the financial contract that was agreed upon. More

by mokimball Verified Customer Verified Customer

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Totally awesome. Best experience when buying a car I have ever had. Great people from top to bottom. I would recommend this dealer to anyone. ever had. Great people from top to bottom. I would recommend this dealer to anyone. More

by tweld Verified Customer Verified Customer

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Very good experience buying new car Rick was very friendly and very helpful. While negiotiating the actual price is never fun, it was much better than what I've experienced in the past Rick was very friendly and very helpful. While negiotiating the actual price is never fun, it was much better than what I've experienced in the past at other dealers, and overall I left with a good vibe. The process, and the pricing in particular, was honest and upfront, with no hidden fees or other tricks like you might find at other dealers. I would definitely buy a car from Rick and Capistrano Mazda again. More

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Won me over I had been in touch with a few other Dealerships much closer to me and the SJC Dealer was the only one that was patient, friendly and most of all will I had been in touch with a few other Dealerships much closer to me and the SJC Dealer was the only one that was patient, friendly and most of all willing to stay in touch. I knew I wanted a new SUV and after my research I knew it had to be a Mazda. During the COVID-19 scare money was tight. So, My Sales Rep. didn't give up on me and found me just what I wanted. When driving up from Oceanside to the Dealership I was very impressed with beauty of the Dealership (ok, I'm a girl, we all know girls like clean and shinny things)... But, once I met my Sale Rep. Whitney in person this Dealership won me over. Whitney greeted me with a smile (even if it was under a mask) and we hit it off. She had the perfect CX5 sitting out there waiting off me. Cleaned and sanitized ready for me to test drive. And of course that test drive got me signing at the dotted line. Oh and of course Thanks to Tom (manager) and the finance (Paul) was quick and harmless with a laugh or two. Thank You very much all of you!!! Anita Bradford More

by neatlovinoside Verified Customer Verified Customer

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I have had several transactions with Capo Mazda. The entire team is filled with top notch professionals. They never disappoint. Looking forward for my son to purchase a car from them soon. entire team is filled with top notch professionals. They never disappoint. Looking forward for my son to purchase a car from them soon. More

by pren.agent Verified Customer Verified Customer

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Everything was perfect from beginning to end. This was our second time buying a car from Capistrano Mazda. I will continue to go back again and refer Capistrano Mazda to my family and friends. Thank you! our second time buying a car from Capistrano Mazda. I will continue to go back again and refer Capistrano Mazda to my family and friends. Thank you! More

by neenee71 Verified Customer Verified Customer

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We felt taken care of at the time - but We were extremely happy with the service and care at the time of purchase of our vehicle - the associates were lovely and attentive. But we were extre We were extremely happy with the service and care at the time of purchase of our vehicle - the associates were lovely and attentive. But we were extremely disappointed when we learned over a month later that the extended warranty we purchased requires us to take the car to Capistrano Mazda for service, which is 40 miles from our home. This detail was not disclosed to us when we purchased the vehicle and were asked if we wanted to purchase the extended warranty. Had we known this detail, we likely would not have spent the money on this extended warranty. Also we still have not received details on how this warranty actually works - no detailed paperwork, just a phone number to call and a card to carry with us. This has put a sour taste in our mouthes for this purchase. We also purchased the dent protection policy, and then later someone who works for Mazda told us we might have to pay a surcharge to get dents or scratches touched up if it needs painting because we bought a car that has a premium paint color (Soul Red). This also makes us less than pleased. We had a disappointing experience at a different Mazda dealer (plus they required us to go to their dealership in Puente Hills for extended warranty coverage) so we walked out and came to Capistrano Mazda, which had been highly recommended to us. More

by jramont Verified Customer Verified Customer

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Best dealership ever! This is an absolutely gorgeous showroom! The staff is all top-notch. I worked with Forouz and loved everything about her. She is so kind, patient an This is an absolutely gorgeous showroom! The staff is all top-notch. I worked with Forouz and loved everything about her. She is so kind, patient and knowledgeable. She is a definite asset to the dealership and I would recommend her to anyone! More

by jrmoatz Verified Customer Verified Customer

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