Paul Davila
Paul Davila at Big Star Hyundai

Paul Davila | Page 6

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.5
83 Reviews
4.5

83 Reviews

Write a Review

83 Reviews of Paul Davila

March 23, 2025

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Employee Rating

Service is great, sales is slow, in sales you sit waiting on people, not so with service More

by JACK.CRISSEY002
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa

Mar 25, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

March 22, 2025

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Paul very unfriendly and rude. No snacks available. Other team members friendly and helpful.. thanks More

by neldaygarza71
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Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Bryan Malave , zzKaleb zzChadwell

Mar 25, 2025

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

March 18, 2025

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Service was on time and efficient. Really appreciate the video explanations. Recommendations will be applied on our next service. More

by MDEWVEALL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 18, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 14, 2025

Dealership Rating
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Excellent service and great dealership! We always rely on the professional expertise the dealership provides. More

by pegomez71
Service Price Transparency
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Recommend Dealer
Yes
Mar 14, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

March 04, 2025

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Great service from the front desk team to the mechanic explaining every detail and work needed to be completed on the car. More

by KIFBETTY
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Juan Vasquez, Steffy Hernandez, Bryan Malave , Kohl Young, zzKaleb zzChadwell

Mar 04, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

February 27, 2025

Dealership Rating
Employee Rating

Bueno atento y muy rápido para hacer los mantenimientos a los carros , muy amplio el espacio More

by ruben001109
Service Price Transparency
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Recommend Dealer
Yes
Feb 27, 2025

Big Star Hyundai responded

Muchos Gracias!

January 31, 2025

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Professional from emphasis on safety to importance on listening to the customer.. even if all I have is a question, my comments matter. More

by JUDOPP
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Juan Vasquez, Steffy Hernandez, Bryan Malave, Jessica Harber , Kohl Young, zzKaleb zzChadwell, zzLeanna zzKerr

Feb 03, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

January 31, 2025

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Employee Rating

Great service, did exactly what I needed, Service Advisor was very helpful. I look forward to working with him in the future. A good Service Department is extremely important when buying a new car. More

by JAM.MCC857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

January 27, 2025

Dealership Rating
Employee Rating

The service manager, Kohl Young, took care of us in a very timely manner. Great service. Greatly appreciated. More

by winnie0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Juan Vasquez , Kohl Young, zzKaleb zzChadwell

Jan 27, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 27, 2025

Dealership Rating
Employee Rating

This dealership is always been nice and kind to me treating me with respect and understanding. I thank you guys for all that you do.. More

by ninaw09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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