Paul Dixon | Page 7

Paul handles the entire service process, is professional & courteous and he takes the time when explaining the completed service. & courteous and he takes the time when explaining the completed service. More

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On time, efficient, did not proceed with a service that mechanic felt could easily wait until next year. mechanic felt could easily wait until next year. More

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This place costed me a few grand because the guy Paul wasn’t competent enough to tell the claims people correct info. He more interested in getting paid instead of helping me. They gave me a loaner this wasn’t competent enough to tell the claims people correct info. He more interested in getting paid instead of helping me. They gave me a loaner this guy had the nerve to say we need to resolve this because loaners were for paying customers! SMH More

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This is the most professional and efficient business of any kind that I deal with. Never a problem. Always a pleasure. any kind that I deal with. Never a problem. Always a pleasure. More

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Herb Chambers Volvo Cars Norwood hits it out of the park when it comes to high quality customer service! when it comes to high quality customer service! More

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Wasn’t happy with my last service. I was told the work was done and we arrived at the dealership within 15 minutes. The car hadn’t been inspected as I indicated I wanted when asked. I I was told the work was done and we arrived at the dealership within 15 minutes. The car hadn’t been inspected as I indicated I wanted when asked. I was told it would be 15 minutes as one car was ahead of me. I waited about a half hour. There was miscommunication apparently between the inspection bay and the service desk. When my car was finally brought to me I was asked about the Volvo on-call service light. Turns out this is different from the normal service needed message, unbeknownst to me. The service advertised sir and the service tech had not noticed the light and now I have to make a separate appt to have this addressed. I left the dealership more than an hour after receiving the text stating the car was ready the car is two years old and I don’t drive a lot of miles. Not happy I have to go back and it will take a month to get an appt if I need a loaner for the day. More

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Colin and the crew at Herb Chambers Volvo bailed me out when my Volvo was towed there for service. They are always professional, helpful and informative. The cost of repairs are reasonable without surpri when my Volvo was towed there for service. They are always professional, helpful and informative. The cost of repairs are reasonable without surprises. I highly recommend this Herb Chambers location. More

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Paul in Service did a great job explaining the reason for the dashboard warning light the dashboard warning light More

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Professional, knowledgeable, efficient and pleasant. Hassle-free service. Will definitely return and recommend others here. Hassle-free service. Will definitely return and recommend others here. More

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I arrived on time for my appointment for the car to have the annual service. I left the car to be serviced. I came back once I received the call that the car was serviced. I recommend this Volvo dealer to the annual service. I left the car to be serviced. I came back once I received the call that the car was serviced. I recommend this Volvo dealer to all my friends. More

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