Paul Frey
Paul Frey at Ferrari Dallas

Paul Frey | Page 24

Service Advisor

Ferrari Dallas

6300 International Pkwy
Plano, TX 75093

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5.0
513 Reviews
5.0

513 Reviews

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513 Reviews of Paul Frey

June 07, 2020

Dealership Rating
Employee Rating

Replacement key I'm guessing that under normal circumstances getting a new key for your Ferrari would not be so difficult. However, with the factory shut down due to More

by tomc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham , Amanda Marie Tovar

Jun 08, 2020

Ferrari Dallas responded

Tom, thank you for your review of Boardwalk Ferrari and your patience with the circumstances around the factory being shut down. Please let Paul, Amanda, and Steve know if we may be of further assistance. Make it a great week!

June 07, 2020

Dealership Rating
Employee Rating

Great job on state inspection Paul was my advisor and he got me in quickly and helped out with the paperwork. My only suggestion for improvement is for them to update the waiting More

by Arash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2020

Ferrari Dallas responded

Thank you for sharing your experience with us on DealerRater. Please let Paul know anytime we may be of further assistance. And don't hesitate to let any staff know about your request for the TV the next time you're in, and we will be happy to accommodate. Make it a great week.

May 26, 2020

Dealership Rating
Employee Rating

Great experience! I just had a 612 cam shaft belts replaced, and everything was performed to my satisfaction. The final bill was exactly the cost that was quoted. Job More

by mcdco2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2020

Ferrari Dallas responded

Gary, we love your 612 and thank you for sharing your service experience with us on DealerRater. Please let Paul know anytime that we may be of further service to you. Make it a great week!

April 20, 2020

Dealership Rating
Employee Rating

Professional, knowledgeable, accommodating and efficient! Paul is an absolute pleasure to work with. I'm very appreciative; highly recommended! Highly accommodating during my last visit to the service depar More

by bobbarnard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2020

Ferrari Dallas responded

Bob, thank you for the nice review of Paul Frey and our service department at Boardwalk Ferrari. We appreciate you and your continued loyalty! Let us know anytime we may of further assistance. Make it a great (and safe) week!

April 19, 2020

Dealership Rating
Employee Rating

Impressed with Service Dept. and Paul Frey at Boardwalk! Paul Frey got me into the shop to inspect and warranty my car very quickly! I appreciate their customer orientation and professionalism! Highly Recomm More

by Rich B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2020

Ferrari Dallas responded

Rich, thank you for your recommendation of Paul Frey and our service department here on DealerRater. Please let us know anytime that we may be of further service to you. Make it a great (and safe) week.

April 16, 2020

Dealership Rating
Employee Rating

Paul Frey -> Friendly, professional and VERY knowledgeable on Maseratis. I trust Paul 100% with his recommendations for repairs. Boardwalk Ferrari/Maserati - first in class for service. They More

by Lz33w7
Recommend Dealer
Yes
Apr 17, 2020

Ferrari Dallas responded

Thank you for sharing your experience with Paul Frey and Boardwalk Maserati. We sure appreciate your business and recommendation here on DealerRater. Please let us know anytime that we may be of further service to you. Make it a great (and safe) weekend.

April 14, 2020

Dealership Rating
Employee Rating

Great service, better than most! Took my car in for routine maintenance and door that wouldn't lock. Paul's communication on the status of the car was spot on. Once complete, he fol More

by jtkeller01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 14, 2020

Ferrari Dallas responded

We were glad that we could be of service to you! Thank you for sharing your experience with us and for recognizing Paul. Please let us know anytime that we may be of service. We appreciate you!

March 30, 2020

Dealership Rating
Employee Rating

Porsche 911 annual service My Porsche 911 needed its annual service, and new tires, so I dropped it off while picking my California up from its annual service. Super convenient. More

by tomc_mets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham , Amanda Marie Tovar

Mar 30, 2020

Ferrari Dallas responded

Tom, thank you for sharing your experience on DealerRater. We're glad we can be of service to you with your Ferrari and other vehicles. We appreciate your continued business, even during these times with COVID-19 affecting so many. We hope you and your loved ones stay healthy and safe!

March 24, 2020

Dealership Rating

Excellent Service as always! As Ferrari owners most all of us expect excellent service from the Ferrari Dealers, but when taking my car to Boardwalk, I KNOW that my experience wil More

by LNewland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham, Quentin Forge , Brian Benjamin, John Kimberly, Chris Mitchell

Mar 24, 2020

Ferrari Dallas responded

Thank you for sharing your experience with Boardwalk Ferrari. We appreciate your loyalty as a Boardwalk Ferrari client. Please let us know anytime if we can be of further assistance. Enjoy the sunshine today!

March 06, 2020

Dealership Rating
Employee Rating

Excellent customer service Excellent dealership, good attention to all the fine details and always fun to walk around the showroom. Paul is my service manager, he is great...com More

by ahabash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham

Mar 10, 2020

Ferrari Dallas responded

Thank you for sharing your experience and recommendation of Boardwalk. We look forward seeing what's new and fun on the showroom as well! Please let Paul know anytime we may be of further assistance to you. Enjoy the spring weather this week!

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