Paul Frey | Page 28

Electrical Issue Resolved I had planned several months ago to attend the inaugural FerrariChat gathering in Miami, FL. A critical part of this was having my Ferrari transporte I had planned several months ago to attend the inaugural FerrariChat gathering in Miami, FL. A critical part of this was having my Ferrari transported there to drive in a number of events. Fate took a horrible twist for me as my car began to experience a serious electrical problem only a few days before it was to be loaded on the transport truck. But Boardwalk came to the rescue and worked literally day and night to identify the issue and fix it. The best news ever is that my car was repaired in time for my trip to be a total success. I cannot praise Boardwalk and their incredible service team enough. They are the best I have ever seen because they were willing to go way above and beyond the norm to make a satisfied customer. More

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A++ service team I just wanted to leave a review about my highly positive experience at the service center. My Maserati was a few days out of warranty and I had experi I just wanted to leave a review about my highly positive experience at the service center. My Maserati was a few days out of warranty and I had experienced a small issue with the car. When I took it in Steve Fordham worked me in within minutes and found out what the issue was and Paul Frey followed up to make sure the issue was taken care of - which later turned out to be a smaller issue than initially thought. They we’re ready to go to bat for me regardless. No wonder they have 5 star review. Will definitely be a loyal customer for the foreseeable future. Hoping to upgrade my Ferrari there soon as well. More

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Most trusted service dept Steve Fordham and Boardwalk Ferrari is the only place I will take my cars to for service. There is no problem too large or no question too small that Steve Fordham and Boardwalk Ferrari is the only place I will take my cars to for service. There is no problem too large or no question too small that they will not cheerfully address it. The quality of service and the friendliness of all of the staff is superior to any other dealership I have dealt with in my 40 years of automobile ownership. More

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Great service again As always, Boardwalk takes care of my car. No need to worry when I drop off. And it always comes back looking better than new. Paul Frey does a grea As always, Boardwalk takes care of my car. No need to worry when I drop off. And it always comes back looking better than new. Paul Frey does a great job handling my needs. More

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Excellent Customer Service Had a minor scratch on my front and rear rim - dropped my 2018 488 spider off 10/01/2018 at 10:30 a.m. and it was ready and completed by 10/03/2018 10 Had a minor scratch on my front and rear rim - dropped my 2018 488 spider off 10/01/2018 at 10:30 a.m. and it was ready and completed by 10/03/2018 10:00 a.m. Excellent customer service and highly recommended. More

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Terrific maintenance experience Took my Maserati Gran Turismo in for its first service. Paul was wonderful to deal with and extraordinarily knowledgeable about my car. He explained Took my Maserati Gran Turismo in for its first service. Paul was wonderful to deal with and extraordinarily knowledgeable about my car. He explained everything that was to be done and the work was completed on time. Also had the car detailed and it looked awesome when I picked it up. Boardwalk had a very sharp employee take me to and from my office. Boardwalk is the only place I will go for my Masi’s services. More

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MASERATI Service Experience The Best Trained and Courteous Service Personnel! I have 2 Ferrari Cars....Best Ever Service!!!! ****1 MASERATI - Need Loaner Car when in for Serv The Best Trained and Courteous Service Personnel! I have 2 Ferrari Cars....Best Ever Service!!!! ****1 MASERATI - Need Loaner Car when in for Service Too long to turn around MASERATI in for service More

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Service needs to live up to brand Ferrari Whenever the car goes down, I have a fear of taking the car to service, as I never get a timely estimate of how long do I need to rent a car for. Upgr Whenever the car goes down, I have a fear of taking the car to service, as I never get a timely estimate of how long do I need to rent a car for. Upgrading from Porsche and BMW to Ferrari I expected stellar customer service, but frankly had been disheartened. Overall Naz Hormozi has been a blessing as she breathes a fresh breath of customer service. More

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Just when you thought it couldnt get better! I thought my LaF couldn't get any better... ! then Nick and Steve got a hold of it! Three days later... it's not just much better! it's AWESOME! W I thought my LaF couldn't get any better... ! then Nick and Steve got a hold of it! Three days later... it's not just much better! it's AWESOME! WOW! Thanks guys! You keep raising the bar, and it is appreciated. JCS More

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Pleasant, easy experience Upon entering the dealership on the day of my purchase, I was greeted with a smile immediately from one of the ladies at the reception desk. She immed Upon entering the dealership on the day of my purchase, I was greeted with a smile immediately from one of the ladies at the reception desk. She immediately selected someone, Jhanifor Griggs, to assist me. What a breath of fresh air to have a sales representative greet with genuine care to help me find the perfect car, listening to my personal desires for my next car. She was very patient and strived to present the perfect product. The whole experience was accomplished in one visit. Never overbearing..... quite pleasant. She's one of those people that makes you feel like you've known her for some time. No awakardness. Very efficient and timely getting things done. This is my second Maserati purchase and I'm so in love with my new car! Thank you Jhanifor Griggs, and the whole Maserati family for "making my day"! More

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