Paul Frey | Page 38

New shoes for my Porsche 911! Taking a long road trip, and I was worried about the tires on my 911, since they have 18 K miles on them. Paul Frey graciously looked them over for me Taking a long road trip, and I was worried about the tires on my 911, since they have 18 K miles on them. Paul Frey graciously looked them over for me and recommended new rear tires. Tire Rack shipped them to Boardwalk the next day. Installed the day after. Car back quickly and sparkling clean. Not a bad deal. More

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Great Service Experience Once again the Service Department at Boardwalk exceeded my expectations. Paul and the service team are easy to work with, communicate effectively, an Once again the Service Department at Boardwalk exceeded my expectations. Paul and the service team are easy to work with, communicate effectively, and are always friendly. It is easy to schedule service and to arrange pickup when the car is ready. More

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Paul Takes Great Care of Me and My Car Although you might expect a Ferrari to be temperamental, mine has been terrific. When anything came up, Paul did his best to accommodate me and kept Although you might expect a Ferrari to be temperamental, mine has been terrific. When anything came up, Paul did his best to accommodate me and kept me informed throughout. I'm within 50 miles of 10,000 (high milage for a Ferrari) and it continues to be a joy. More

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The Service Dept. is Amazing My car had several issues that needed to be resolved. Paul and his team kept me appraised each step of the way, and the work was done in a timely fash My car had several issues that needed to be resolved. Paul and his team kept me appraised each step of the way, and the work was done in a timely fashion. More

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It Does Not Get Any Better I have owned several Ferrari and Maserati vehicles over the past 20+ years, and can assure you that the Boardwalk Custome Service Team headed by Steve I have owned several Ferrari and Maserati vehicles over the past 20+ years, and can assure you that the Boardwalk Custome Service Team headed by Steve Fordham, is second to none ..... anywhere. These are Special machines that should be considered 'almost family'......and the Boardwalk crew will welcome you! Always spot on, always dependable and always eager to help.....whether minor details or major items...you will get their best advice and action to take. My advice.....take Boardwalk's....you will not regret it! Steve takes this business as if it were his own, as do his Partner co-workers. A truly rare find in this Go Go World. You will be a long term client and friend of these people....I have and will be as long as I own and care for these Wonderful works of Art and Performance. Join up and see for yourself. More

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Great Service department at Boardwalk Best Service department in DFW for Ferrari and Maserati. I have brought my cars to the dealership for over 5 years, the staff are always friendly, pr Best Service department in DFW for Ferrari and Maserati. I have brought my cars to the dealership for over 5 years, the staff are always friendly, professional, and perform excellent work on my vehicles. More

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CaliT Service The service guys are awesome. Spoke with Paul to set up the date for its annual service. Took the car on the date agreed. Went out of town for a coupl The service guys are awesome. Spoke with Paul to set up the date for its annual service. Took the car on the date agreed. Went out of town for a couple of days...the day I was returning I got a note off Paul letting me know the car was ready. Picked up the car when I returned. Everything done....car washed, waiting for me to drive home. No fuss, no hassle..just professional courteous service with no drama. Keep it up guys. More

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Premium detail I have an older "special" car (not Ferrari) that I wanted carefully detailed. Discussed with Steve if he knew where I could get this work delicately p I have an older "special" car (not Ferrari) that I wanted carefully detailed. Discussed with Steve if he knew where I could get this work delicately performed. He replied "right here, bring it in". I did not realize that they would work on other brand cars. So, I brought the car to the dealership, left it for a couple of days and boy, what a fabulous job they did. The car looks 10 years younger :) Not only do they treat your Ferrari with kid gloves, they do it for other "babies" you may own. Steve and Paul are unbelievably helpful, nothing is too much. More

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Another great service interaction The guys @ Boardwalk were nice enough to do the required annual state inspection on my Porsche, while I took advantage of an unseasonably nice Februar The guys @ Boardwalk were nice enough to do the required annual state inspection on my Porsche, while I took advantage of an unseasonably nice February day to drive around the Metroplex in my Cali. So, I dripped off the Porsche @ Boardwalk, then went joyriding with the wife in our Ferrari California. When I got the Porsche back, they not only inspected it, but had it cleaned and detailed! To put this into proper context, for newer cars the Texas inspection involves plugging some doodad into the ODB port to check for fault codes. And, state law only allows a flat fee of about $25, regardless of whether you get it done at a Ferrari dealership or a Jiffy Lube! So, to put it mildly, I was not expecting them to go above and beyond to perform this routine task and then on top of it clean my Porsche. Then again, after nearly a year working with them in the care and maintenance of my Ferrari California, shame on me, for being surprised. Steve and his team are the gold standard in service in DFW. It's a pleasure doing business with them. More

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Great Service on a Classic High Performance Machine Having a rare car of a type that the dealership had not serviced before, Paul made sure to schedule my maintenance on a day that worked for me and whe Having a rare car of a type that the dealership had not serviced before, Paul made sure to schedule my maintenance on a day that worked for me and where he and the person most qualified to work on my car were present. I was concerned as this was the first service after a two-year restoration and rebuild. The service manager personally walked through the car with me showing him specifics of this particular vehicle and asked good clarifying questions to ensure that everything was completed in a satisfactory manner. Paul called me a few hours later to let me know the work was completed and the car was ready to go. When I arrived the service manager summarized the work, which was performed perfectly. Now that the engine is properly broken in and fully serviced, I can drive it the manner it was designed to perform with complete confidence that everything is as it should be under the hood. I am very pleased and would not hesitate to recommend Boardwalk to anyone with an uncommon high performance vehicle needing service. As an aside, I had to put "Recreational Vehicle" in the brand box as Jensen was not listed. More

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