Paul Frey | Page 39

Gold Star Service Teamwork at its best!!!!! I have been servicing my car at Boardwalk for a few years now and every time I come here for service I am more impressed Teamwork at its best!!!!! I have been servicing my car at Boardwalk for a few years now and every time I come here for service I am more impressed than the last time I visit. The service staff is very friendly, courteous, helpful, and patient. They take the time to answer all my questions. They are good listeners and more importantly they CARE. I know that I am not the only customer but they do a great job making me feel like I am. The team work is amazing! On my most recent visit, I took a lot of time talking to Paul about a long list of things I wanted to have done to my car, the next day Paul did not make it to work BUT, Larry was on top of it and knew everything that I wanted done and had everything lined up and ready to go. This shows me the great communication and teamwork the service advisor have. Paul has been amazing to work with, he answers my calls and follows up in a timely manner. He never over promise and under delivers. in fact, he often exceed my expectations. The Technicians are the BEST in the business. Chris and Nic I have worked with the most and are the true definition of customer service, professionalism and job knowledge. on my recent visit I had the pleasure of working with Mark Bond and he is a carbon copy of Chris & Nic, just easy to work with, answered all my questions and explained the process in easy to understand way. Those three guys are true professionals and have earned my complete trust- thanks guys!!! Finally I would like to talk about Quentin, this man is nothing short of magic. The things he can do to your car to make it look like it's brand new and "showroom" condition is amazing. He always takes the time to explain the proper way to care for your car and has went out of his way to make sure I am satisfied on so many occasions that I have lost count. Thanks for always making me look good buddy! I would also like to mention Stewart in parts. He has search around the country to find me parts that I need and got them shipped in just a few days, when others were taking weeks to do. He is always very helpful and friendly. I really appreciate ALL of you and thank you from the bottom of my heart for your excellent customer service and professionalism. I am and always will be a customer for life!!! Craig Lockett More

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service for 458 spyder the service staff...larry and paul are outstanding! I have purchased two Ferraris from boardwalk and would go no where else!! the guys that do the w the service staff...larry and paul are outstanding! I have purchased two Ferraris from boardwalk and would go no where else!! the guys that do the washing and detail are so kind and efficient..always smiling!!! More

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Recent annual maintenance My Ferrari F430 was in recently for the annual maintenance. I am very comfortable with this dealership that only the necessary work will be done. My Ferrari F430 was in recently for the annual maintenance. I am very comfortable with this dealership that only the necessary work will be done. It is a pleasure to do business with this dealership. More

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Annual service Friendly and professional. Paul explained the service and extended warranty information to me in a very clear manner. All the work was completed on ti Friendly and professional. Paul explained the service and extended warranty information to me in a very clear manner. All the work was completed on time as promised. These guys are the best ! More

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Great to work with! Steve and the guys went above and beyond to ensure a great experience. Very accomodating and easy to work with. Friendly atmosphere and extremely c Steve and the guys went above and beyond to ensure a great experience. Very accomodating and easy to work with. Friendly atmosphere and extremely clean, organized, and professional service department. More

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Ferrari Service My Ferrari F12 tif was in for installation of clear shield and minor body damage repair. As is always the case the staff was courteous, knowledgeabl My Ferrari F12 tif was in for installation of clear shield and minor body damage repair. As is always the case the staff was courteous, knowledgeable and prompt in checking my car in for service and seeing that the items requested were performed just as requested and all work was completed in a timely manner. The finished product of the work requested was up to their usual high standards. More

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Exceeded my expectations......AGAIN Steve and Paul were able to get my 488 Spider in and clear shield installed within 48 hours so that I could attend the Tributo Finali Mondiali Rally w Steve and Paul were able to get my 488 Spider in and clear shield installed within 48 hours so that I could attend the Tributo Finali Mondiali Rally with a protected car. Boardwalk Service department is second to none!! More

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New front tires for the wife's ride! Noticed a bubble in the front driver's side tire of my wife's Benz. Eek! Tires were 3+ years old, so it was time for new front tires. Ordered the tire Noticed a bubble in the front driver's side tire of my wife's Benz. Eek! Tires were 3+ years old, so it was time for new front tires. Ordered the tires from Tire Rack, had them delivered to Boardwalk, dropped off the wife's car when the tires arrived about 3 days later. Went joy riding in my Cali while they installed her tires. Easy peasy. As always, done perfectly, quickly, courteously and no complaints on price. More

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Another great experience with Boardwalk I've been doing business with Boardwalk since 2004, and they consistently impress and often exceed expectations. In talking with others around the I've been doing business with Boardwalk since 2004, and they consistently impress and often exceed expectations. In talking with others around the country, I've come to believe we (Dallas residents) are lucky to have such a great dealer serving us. Thank you again, Boardwalk. More

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Very friendly and knowledgeable staff Boardwalk Maserati has a great staff especially in the service department. The service member Paul Frey especially, is a great service advisor who wa Boardwalk Maserati has a great staff especially in the service department. The service member Paul Frey especially, is a great service advisor who was super friendly and has made me feel like I was the most important customer that he has ever had. Every interaction that I had with him and all of the staff at Boardwalk Maserati has made my experience very pleasant. The great service that I receive will be the reason why I will continue to do my business with Boardwalk!!! More

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