Paul Frey | Page 45

130% attention to details. If you know a little bit of what Enzo Ferrari instilled in his employees, well this guys at Boardwalk are the essence of that. They went above and bey If you know a little bit of what Enzo Ferrari instilled in his employees, well this guys at Boardwalk are the essence of that. They went above and beyond and exceeded my expectations. My vehicle is a 35 year old Ferrari. They took the time to inspect every single aspect of the vehicle and not only did they do a great job solving all the issues, they treated me very good in terms of price. Checked the prices of the parts on similar businesses and you would be amazed on how competitive they are. I definitely recommend them, and when I buy my next Ferrari it will definitely will be Boardwalk. Plus you get to see an F1 vehicle the Schumacher drove and also a beautiful ENZO. More

Report | Print

Best Service Ever I recently purchased a new car with Boardwalk Ferrari. After 48 hours of taking the car home the check engine light came on. I called Boardwalk Ferr I recently purchased a new car with Boardwalk Ferrari. After 48 hours of taking the car home the check engine light came on. I called Boardwalk Ferrari and Paul Frey in service took my call. He had me come down and ran a quick diagnostic and said it was nothing major and that I can drive the car and bring it in on Monday. Within 4.5 days they figured out the issue. Keep in mind these cars are not your typical service issues. All their services are ran through Ferrari of America. Paul did a great job keeping in contact with me. Made my car a priority to get in and out of their shop / service that week. I was happy to hear that everything was repaired / fixed within 4.5 days. Thank you Paul Frey for all you help and assistance. S. Nosrati Frisco, TX More

Report | Print

Great service and advice I was considering trading in my California (which had been meticulously serviced and cared for by Boardwalk Ferrari) and purchasing a pre-owned 458 It I was considering trading in my California (which had been meticulously serviced and cared for by Boardwalk Ferrari) and purchasing a pre-owned 458 Italia. I discussed the servicing costs, extended warranty options and the general reliability history of 458’s. Paul Frey and Steve Fordham were extremely helpful and went above and beyond to answer all my questions. They were very knowledgeable, professional and above all made me feel very comfortable about making a decision that I would be happy with. I purchased a 458 in part due to the positive feedback these two gentlemen provided me. The car that I purchased, went through a rigorous checking process. The service department did all the work that was necessary to get the car into “as new condition” so that it could qualify for the Ferrari “new power” warranty. Boardwalk Ferrari must be very proud of their service department whose expertise and attention to every detail is incomparable to any other dealer out there. Last but not least, a special thank you to Lorenzo Amaya for all the time spent helping me find a car. More

Report | Print

Good experience Overall we had a great experience and Jeff worked his tail off for 3 days to get us numbers on the car and trade, However I do feel Jeff should have h Overall we had a great experience and Jeff worked his tail off for 3 days to get us numbers on the car and trade, However I do feel Jeff should have had better knowledge of what the car had and did. More

Report | Print

Service above all others When I was thinking of buying a first Ferrari 458 I had a ton of questions about the car. Paul Frey and Chris (Service Tech) was very extremely helpfu When I was thinking of buying a first Ferrari 458 I had a ton of questions about the car. Paul Frey and Chris (Service Tech) was very extremely helpful and went out of their way to answer all my questions. They were professional, knowledgeable, friendly and very very informative. Chris went as far to that a ride in the car to explain in more detail for me and Paul gave me wonderful suggestions and advice to help me in my decision. In addition, Quentin and his team are amazing. They had my car looking brand new. The attention to detail and expertise in making a car look new is only something you have to experience yourself. I will never take my car anywhere else. Quentin is very professional and friendly and will take all the time necessary to answer all your questions and give you information to best take care of your car at home. Finally, I want to talk about the Parts department and Stewart Foster. He was very nice and took the time to look up any parts I had questions about. He gave me options when parts wasn't available. He was easy to work with. Thanks Craig More

Report | Print

Excellence Service As usual, Boardwalk Ferrari Service Department once again exceeded my expectations with timely and professional service. My Service Technician, Mike, As usual, Boardwalk Ferrari Service Department once again exceeded my expectations with timely and professional service. My Service Technician, Mike, did an outstanding job and I very much appreciate his meticulousness and care with my car. Since I drive the 100 miles round trip from Ft. Worth for service, I waited in Boardwalk's pleasant showroom and reception area for the work on my car to be finished. While waiting, I had some great conversations with Brian Benjamin, Lorenzo Amaya, Julie Summers, and Shad Warren. All in all, a great experience from a guy who brings a 'sack lunch' to Ferrari Dealership! Leo Newland More

Report | Print

Honest, convenient and efficient Boardwalk Ferrari does a wonderful job from the initial sales process through the service experience. My recent service experience proved to be excell Boardwalk Ferrari does a wonderful job from the initial sales process through the service experience. My recent service experience proved to be excellent , with fast check-in, easy communications, fast check out and a job well done. Thanks Boardwalk. More

Report | Print

Purchased our Ghibli! We went in first time and by the first visit I had the deal I wanted and purchased it right away. Easy smooth deal. Best dealership ever. Lorenzo Am We went in first time and by the first visit I had the deal I wanted and purchased it right away. Easy smooth deal. Best dealership ever. Lorenzo Amaya was the best person to work with I would recommend everyone to him! More

Report | Print

The flat tire that was saved. I brought my car in sure that I needed 4 tires as the right rear tire was losing air & and the 4 tires had 8000 miles. Paul Frey took the car to servi I brought my car in sure that I needed 4 tires as the right rear tire was losing air & and the 4 tires had 8000 miles. Paul Frey took the car to service to put on a lift. A half hour later Paul came out to me on the showroom floor with a Cheshire cat smile on his face.The right rear tire had a fixable screw and the other tires had plenty of tread. Thanx Paul. More

Report | Print

Excellent review of communication and timelyness of service Prompt response to road assistance in towing and further diagnostic of car's needs. Repaired overnight with multiple contacts to me of status. Car was Prompt response to road assistance in towing and further diagnostic of car's needs. Repaired overnight with multiple contacts to me of status. Car was returned cleaned and detailed. Finest service of ALL dealerships in the DFW area! Mark Carney 214 914 4700 More

Report | Print