Paul Frey | Page 46

Recent car repair. My car was recently in for repair and annual maintenance. All the car problems were addressed and solved. It is always a pleasure to deal with thi My car was recently in for repair and annual maintenance. All the car problems were addressed and solved. It is always a pleasure to deal with this dealership. They are very customer focused. More

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Testarossa Seat Belt Recall and Alignment Paul Frey is one of the best service advisors that I have ever worked with, at any place. Paul is a people person and we had a great relationship from Paul Frey is one of the best service advisors that I have ever worked with, at any place. Paul is a people person and we had a great relationship from the start. He took care of my fully restored 1987 Ferrari Testarossa like it was his own and he went above and beyond with everything I told him to do. I'm very happy with my latest experience, Paul Frey and Steve Fordham did an impeccable job. The dealership has a great atmosphere, and all of the employees are very kind and friendly. More

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Buying my dream car was a dream experience with these guys ! I love my cars and have always bought cars that are beyond my means.. now I am almost sure that I am not the only one here :). The Maserati is my BIGG I love my cars and have always bought cars that are beyond my means.. now I am almost sure that I am not the only one here :). The Maserati is my BIGGEST one ... yet ! With a big brand, you expect BIG ! Big on customer service, knowledge, friendliness, experience and sometimes big value for money, I got all of them and more at Boardwalk. Right from the time I called in to the time I drove off (which was incidentally the next day), Jeff was on top of things. The amount of professionalism and care that was taken was so much that I could not believe that it was his first week on the job ! An absolute gentleman who made my car buying a dream experience. Lorenzo did the demo for me the next day when I was taking delivery and he has a wealth of knowledge about these cars. I also think he pronounces 'Maserati', the way Italians do ! After driving my car for a couple of days, I was very unhappy with the sound quality and did some research on the fixes. The next day I called Jeff who arranged for my visit where I met Paul from service. The dream experience continued here and not only was the sound taken care of, it was the way in which they addressed my concern that made me feel great, being associated with the brand. I guess it all boils down to the experience and the exhilarating felling of owning and driving a Maserati. They ensured that I was smiling from ear to ear. These guys at Boardwalk know their stuff and ensure you have a wonderful experience. Something that is befitting the BIG brands they sell ! More

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Relaxing, Informative, Responsive...Suberb experience It was time to get rid of our CLS550 and drove many cars (MB CLS550, Jaguar XF-R, Audi A7, Porsche Panamera) and wanted to drive a Maserati, I always It was time to get rid of our CLS550 and drove many cars (MB CLS550, Jaguar XF-R, Audi A7, Porsche Panamera) and wanted to drive a Maserati, I always wanted one. After walking into the dealership I was greeted by Jeff Enderle and he was very helpful. We asked questions, he answered, we drove one and he answered more questions. When we decided we liked the car and were ready to talk money, Jeff introduced me to David and the three of us chatted. It was really quite simple. went thru options, choices, etc and came to an agreement on numbers. I am not one for making split second decisions on large purchases so I expressed to them that I wanted a day or two to review the contract , pricing etc and do some additional research. They said "sure, take all the contracts home and let us know". What? did I hear that correctly? Basically their philosophy was one that "no one needs a Maserati or a Ferrari, they want one, and its a great thing and should be an enjoyable experience..." Well, I did not tell them at the time, but that sealed the deal for me. Two days later I picked up the car and absolutely love it and the experience. When I get ready to get upgrade my other CLS 550 I will be back to look at that Quattroporte which absolutely stole my heart. Overall, one of the best experiences I have had purchasing a car, Jeff , David, Mike and the whole team there were fantastic! You cant go wrong with the team at Boardwalk ! More

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Great annual service on 458 Many thanks to Paul Frey (service adviser), Steve Fordham (service manager) and Boardwalk Ferrari in general for an impeccable annual service on my '1 Many thanks to Paul Frey (service adviser), Steve Fordham (service manager) and Boardwalk Ferrari in general for an impeccable annual service on my '14 458 and a great customer experience, as well. Everything was completed properly and efficiently including a couple additional requests. I've always used the service at the dealership for everything from the annual service to aftermarket parts and services, and I've always been satisfied with the end result. Once you deal with the people at Boardwalk's service organization, it quickly becomes obvious that they strive to exceed expectations. More

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Uncommon and exceptional Uncommon great service and care provided by Steve and crew is superior in every way and we made Boardwalk Ferrari home for our entire family' care car Uncommon great service and care provided by Steve and crew is superior in every way and we made Boardwalk Ferrari home for our entire family' care care needs for years. Exceptionally honest and personal sincere service provided by Steve is what keeps us coming back to Boardwalk Ferrari. The greatest asset to any corporation is it's service people and Boardwalk Ferrari has found it's crown jewel in Steve Fordham and crew. More

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85 testarossa fluid change, ac repair,Concorso prep Appreciate the attention to detail to keep this 30 y.o car purring and turning heads. Keeping me informed of progress throughout workup via email was Appreciate the attention to detail to keep this 30 y.o car purring and turning heads. Keeping me informed of progress throughout workup via email was greatly appreciated. More

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Great Service and Great Support! I purchased my first Ferrari 6 months ago from Boardwalk Ferrari and I am very pleased with service I've received. They have went out of their way to I purchased my first Ferrari 6 months ago from Boardwalk Ferrari and I am very pleased with service I've received. They have went out of their way to show they truly care about my experience as a Ferrari owner. I am also very appreciative of the support they give to the local DFW FCA Chapter. Without their support, the Chapter wouldn't be as strong as it is! More

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Excellent as always Excellent service. My battery had died and Boardwalk Ferrari sent over a mechanic to first change the battery but when they couldn't get to it in my Excellent service. My battery had died and Boardwalk Ferrari sent over a mechanic to first change the battery but when they couldn't get to it in my tight garage they jumped it and took it back to the dealership for repair. Impeccable as always. Tosh More

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Best of the Best! Steve, Paul, and the entire Boardwalk Team work to exceed their clients expectations. My car came back perfect, and it was detailed better than new. I Steve, Paul, and the entire Boardwalk Team work to exceed their clients expectations. My car came back perfect, and it was detailed better than new. I highly recommend this Dealer. More

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