Paul Glans

I have purchased 4 new Cadillacs from Coulter and this experience was just as smooth and pressure-free as all of the others. My sales professional, Bill handled my transaction efficiently and provided a experience was just as smooth and pressure-free as all of the others. My sales professional, Bill handled my transaction efficiently and provided a thorough explanation of the features of my new car. The overall culture and atmosphere at the dealership reflects the leadership of the general manager, Paul. He is very relationship oriented and that is reflected in his sales team as well. That's what keeps me coming back to Coulter even though there is another Cadillac dealership closer to my home. More

Report | Print

I have been a client of Coulter Cadillac since 1960. I have always had excellent service. My agent this last week worked really hard to make this a speedy and pleasant experience. He worked around my sc I have always had excellent service. My agent this last week worked really hard to make this a speedy and pleasant experience. He worked around my schedule which was a little crazy.. I love my new XT5. Thank you Joe for doing all the heavy lifting to make this purchase speedy and successful. More

Report | Print

Fantastic selection of cars, helpful and knowledgeable staff and an overall amazing experience. We have now bought two cars from here and won’t consider going anywhere else to shop! staff and an overall amazing experience. We have now bought two cars from here and won’t consider going anywhere else to shop! More

Report | Print

From my first phone call to the dealership, and meeting our Salesman, Bill Durst, we had an extraordinary buying experience. We came from to Coulter from another dealership where they had little product our Salesman, Bill Durst, we had an extraordinary buying experience. We came from to Coulter from another dealership where they had little product knowledge and were unable to help us. Bill found our dream ride in his inventory, and worked together with us to make the sale happen. At first the finance companies quoted a high interest rate. Bill did not accept the rate that was quoted, and fought for us with his GM, bringing the rate down to an acceptable level. He was able to answer to our satisfaction all of our questions and eased our doubts. He never asked us or pushed us for the sale, but he had the right car at the right price, and earned our business. It was amazing to see all the awards above Bill's desk which were well earned with years of experience and customer service. We highly recommend Bill and his sales team at Coulter Cadillac! More

Report | Print

I retired from the Car Business after 20yrs. I contacted Coulter asked for a Sale Mgr. Kyle Stevens handled my Sale via Phone, we purchased sight unseen. Kyle was very professional, respecful an I contacted Coulter asked for a Sale Mgr. Kyle Stevens handled my Sale via Phone, we purchased sight unseen. Kyle was very professional, respecful and courteous. After we agreed on terms he asked Andrew to reach out and set a time for delivery. Arriving we were greeted by Andrew and we spent over 2hrs going over our NEW to us Certified Pre-Owned 2022 XT6. Very knowledgeable, professiona and courtesy. We then were welcomed by "Will" in Finance he answered all our questions disclosed everything properly and I purchased a 72/72 GMP Ext Svc Contract. Ther entire experience could not have been any better, thank you so much. Yvette & Willie Lass More

Report | Print

Our recent new car purchase at Coulter Cadillac in Phoenix was one of the smoothest transactions we’ve had purchasing a vehicle. The GM, Paul Glans, made everyone feel welcomed as if you’re part of t Phoenix was one of the smoothest transactions we’ve had purchasing a vehicle. The GM, Paul Glans, made everyone feel welcomed as if you’re part of their family. His professionalism, friendly demeanor and positive attitude showed in the entire staff we interacted with. Dureen Olson, our Sales Consultant, was very knowledgeable and took the time to explain the smallest details of our new car. It always takes us a long time to decide, but Dureen was very patient. She showed us various options that fit our wants and needs. We never once felt pressured to make the purchase. Olan in Finance did a great job explaining the paperwork and our different options. We highly recommend Coulter Cadillac! More

Report | Print

I bought a vehicle here for the first time in 2022 and there's a reason I just got my next one from there today. Actually, many reasons. Every single person that I have worked with at the dealership is on there's a reason I just got my next one from there today. Actually, many reasons. Every single person that I have worked with at the dealership is on the ball. From sales to service to management, literally-it's everyone that made me want to come back. 5 stars isn't enough and I am not exaggerating, which is why I send all of my friends here. I appreciate everyone's hard work and dedication there to take care of customers, it's certainly a lost art these days. They make the buying process so incredibly easy. Thank you to everyone at Coulter. Sam Mendoza, Wes Pogue, Roberto Garcia, Paul Glans, Onan Tabardillo and anyone I missed (which I did and I apologize). More

Report | Print

Coulter Cadillac, Paul Glans and Bill Durst exceeded my expectations during the purchase/trade for a new 2024 Cadillac Escalade. expectations during the purchase/trade for a new 2024 Cadillac Escalade. More

Report | Print

What an amazing dealership! This is not our first car purchase from them but we keep coming back due to the salesforce there. Bill Durst's integrity, honesty and commitment to This is not our first car purchase from them but we keep coming back due to the salesforce there. Bill Durst's integrity, honesty and commitment to us and our needs each time is what keeps us coming back. Bill is also a genuine nice guy and definitely a pleasure to work with. He patiently responded to each of our questions we had, which we generally have many when making this type of costly purchase. Bill did also take the time to explain in detail all of our available options. Bill as well as Paul Glans were very professional and made choosing and purchasing a new car from this dealership such an easy process. A no-brainer for us-thank you Bill and Paul! More

Report | Print

Had an excellent experience at Coulter Cadillac. Andrew Emerson and Paul Glans were very professional. Highly recommend this dealership. Andrew Emerson and Paul Glans were very professional. Highly recommend this dealership. More

Report | Print