Tom Iles
Tom Iles at Coulter Cadillac Buick GMC
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Tom Iles

Pre-Owned Sales Manager

Coulter Cadillac Buick GMC

1188 E Camelback Road
Phoenix, AZ 85014

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4.8
23 Reviews
4.8

23 Reviews

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23 Reviews of Tom Iles

March 10, 2024

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Employee Rating

I had a wonderful experience with Andrew Emerson purchasing my new GMC Yukon. He went over all of the features thoroughly and was very transparent on all pricing. I highly recommend Andrew and the r More

by Car guy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

January 06, 2024

Dealership Rating
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Jon, Tom, Wes, and will were a great help and made this process very easy More

by cammoser16
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Wes Pogue, Jon Bierd

Jan 07, 2024

Coulter Cadillac Buick GMC responded

Thank you so much for your kind words and your business. So very proud of the team at Coulter Phoenix. Paul Glans GM

November 07, 2023

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The dealership was great from start to finish. Jon in sales, Tom the manager and Jeff in finance. Professional through and through. More

by Jsouders71
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jon Bierd

Nov 08, 2023

Coulter Cadillac Buick GMC responded

Thank you for your kind words! We are fortunate to have a great TEAM! Paul Glans GM

October 28, 2023

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I worked with Jessie Otanez and his manager, Tom, on getting the right car for me. They were both very knowledgeable and very friendly. They were very straightforward and didn't play games. I got a grea More

by ryan.salyer
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: JESSE OTANEZ

Oct 29, 2023

Coulter Cadillac Buick GMC responded

Tom our used car Director and Jesse our sales person are two wonderful individuals. They are dedicated to their profession. Thank you for your kind words and your business. Paul Glans GM

October 10, 2023

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Jesse and Tom were great a pleasure to meet and deal with The owners can be proud of standard they exemplify Thanks More

by Mcpenns112
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: JESSE OTANEZ , Tom Lane

Oct 14, 2023

Coulter Cadillac Buick GMC responded

I'm so proud of Team Coulter! All the employees you mentioned are always so willing to go the extra mile. Thank you, Kind regards, Paul Glans GM

October 05, 2023

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Employee Rating

Tom Iles, Mark Martino, and Will Lane were excellent in helping us with our Buick purchase. In fact, we came back three days later and bought a second Buick. They were patient answering any questions we More

by Mike and Dawn S.
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mike Martino - 5 stars; Will Lane (Finance) - 5 stars

Oct 05, 2023

Mike and Dawn S. responded

The Coulter team we worked with (Tom Iles, Mark Martino, and Will Lane) were second to none in their knowledge, understanding, patience, professionalism, and attention in the purchase of our new Buick.

September 10, 2023

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Best customer service ever. I had a problem and made them aware and they jumped through hoops to help me and make me a lifetime customer. More

by pattylakeelmo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 11, 2023

Coulter Cadillac Buick GMC responded

Thank you for your business and your kind words. We appreciate you! Paul Glans GM

August 28, 2023

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Employee Rating

Very professional, very considerate, no hassle and no pressure. This dealership is by far the best in the whole metro Phoenix area. Our salesman was Jon Bierd who didn’t hesitate to answer any questions More

by Samantha
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Recommend Dealer
Yes

Other Employees Tagged: Jon Bierd, Onan Tabardillo

Aug 29, 2023

Coulter Cadillac Buick GMC responded

Wow! Thank you for this review! I am fortunate to have such an amazing team. Jon, Onan and Tom are true professionals and truly care about our customers. We hope you enjoy your GMC. Kind regards, Paul Glans GM

July 22, 2023

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Highly reputable - very good people. Purchased a CPO truck from this dealership two weeks ago. We both knew the original owner smoked when I took delivery after a thorough cleaning. More

by jeffrey.m.fleischer
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sarah Burt, Jon Bierd , Brittney Gray

Jul 23, 2023

Coulter Cadillac Buick GMC responded

We have a great Team! So much appreciate your business Thank you for taking the time to write this review. Paul Glans GM

July 10, 2023

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Employee Rating

Bill and Tom and Sara were great to work with! Great price, super responsive, knowledgeable, and they all provided old school customer service throughout and after the sale. What more could you wa More

by bltritle
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sarah Burt, Bill Durst

Jul 19, 2023

Coulter Cadillac Buick GMC responded

Love "OLD SCHOOL" Bill, Tom and Sarah are some of the "BEST"" in the Automobile industry. We appreciate your kind words and your business. Kind Regards, Paul Glans GM

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