Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Paul Hernandez
Paul Hernandez at Land Rover Santa Monica

Paul Hernandez | Page 4

Service Advisor

Land Rover Santa Monica

3020 Santa Monica Blvd
Santa Monica, CA 90404

Contact Me
4.9
53 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

17 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.9

53 Reviews

Write a Review

53 Reviews of Paul Hernandez

December 16, 2022

Dealership Rating
Employee Rating

I received super fast and efficient service. He also provided me various options to fix my car More

by mona_yazdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 17, 2022

Land Rover Santa Monica responded

Hi Mona, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a smooth service experience! I will be passing the kind message along to Paul. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

November 25, 2022

Dealership Rating
Employee Rating

Paul was great at helping fix my issues in a timely and professional manner. he was very engaged and kept me updated of the progress and my options. More

by rani0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 25, 2022

Land Rover Santa Monica responded

Hi Rani, thank you for taking the time to give us feedback. We are thrilled to hear you had a smooth service experience! I will be passing the kind message along to Paul. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Satna Monica Service Center.

October 13, 2022

Dealership Rating
Employee Rating

Highly recommend, top Jaguar dealership for purchasing & service. Very friendly, helpful and easy to deal with. More

by thaddeusheade
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JLR Marketing , Grigor Georgizian, Stelian Tomozei

Report | Print
Oct 14, 2022

Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear you had an amazing service experience! I will be passing the kind words along to Grigor! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Satna Monica.

October 05, 2022

Dealership Rating
Employee Rating

Paul is always on top of everything. He always tries to accommodate me in any situations More

by GMORICEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 06, 2022

Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback. We are thrilled to hear you had a great service experience. I will be passing the kind words along to Paul! Looking forward to servicing you again in the future. Best Regards, Jaguar Land Rover Santa Monica Service Center.

September 30, 2022

Dealership Rating
Employee Rating

Paul was great. Thanks for listening, flexibility and professionalism. By far the best service rep with whom I’ve worked. More

by jgk_007
Friendliness
Recommend Dealer
Yes
Report | Print
Sep 30, 2022

Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a smooth service experience! I will be passing the kind message along to Paul! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service.

September 14, 2022

Dealership Rating
Employee Rating

very efficient and helpful, car was taken care of quickly- will be back soon soon More

by diane.silver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jefferson Ascencio, John Bevardos, Mario Garcia, Armando Saenz Jr, Jorge Rojas

Report | Print
Sep 14, 2022

Land Rover Santa Monica responded

Hi Diane, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a smooth experience! I will be passing the kind words along to our team here at service. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

August 14, 2022

Dealership Rating
Employee Rating

Paul Hernandez did a great job of managing my maintenance visit. He made sure that all of the factory recommended service was done, got me caught up on recalls & software updates. He took care of providing t More

by geoffrey4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 16, 2022

Land Rover Santa Monica responded

Hi Geoffrey, thank you for taking the time to leave us feedback! I will be passing the kind words along to Paul! We look forward to servicing you again in the future. Best Regards, Jaguar Land Rover Santa Monica Service.

August 03, 2022

Dealership Rating
Employee Rating

Great Range Rover service! The team was super professional and clear with what was going to be fixed but also checked through. Having the onsite rental also a huge help. Great More

by ethan18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jefferson Ascencio, John Bevardos, Mario Garcia, Armando Saenz Jr, Jorge Rojas

Report | Print
Aug 04, 2022

Land Rover Santa Monica responded

Hi Ethan, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Best Regards Jaguar Land Rover Service.

August 01, 2022

Dealership Rating
Employee Rating

Everything worked out great except for the wait time. Call my service writer was great. More

by petropete33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Rojas

Report | Print
Aug 03, 2022

Land Rover Santa Monica responded

Hi Pete, we're happy you found our staff to be so supportive during your experience here at Jaguar Land Rover of Santa Monica Service.

July 30, 2022

Dealership Rating
Employee Rating

As always, excellent service and great customer service. Very accommodating with their client's needs. More

by vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jefferson Ascencio, John Bevardos, Mario Garcia, Armando Saenz Jr, Jorge Rojas

Report | Print
Aug 03, 2022

Land Rover Santa Monica responded

Hi Vanessa, reviews like this give us motivation and help us ensure we provide high-quality care. Best Regards Jaguar Land Rover Santa Monica Service.

1
...
3
4
5
6

Dealership Inventory (116 Vehicles)

new 2026 Land Rover Range Rover Sport car, priced at $111,570
2026 Land Rover Range Rover Sport
new
Santorini Black exterior
Automatic
All-wheel Drive
$111,570
View Details
used 2019 Nissan Altima car, priced at $12,883
2019 Nissan Altima
used
Gun Metallic exterior
CVT
Front-wheel Drive
$12,883
View Details
used 2026 Land Rover Range Rover Velar car, priced at $49,081
2026 Land Rover Range Rover Velar
used
Santorini Black exterior
Automatic
All-wheel Drive
$49,081
View Details
new 2026 Land Rover Range Rover Sport car, priced at $91,130
2026 Land Rover Range Rover Sport
new
Varesine Blue exterior
Automatic
All-wheel Drive
$91,130
View Details
used 2021 Chevrolet Suburban car, priced at $42,583
2021 Chevrolet Suburban
used
Shadow Gray Metallic exterior
Automatic
Four-wheel Drive
$42,583
View Details
used 2023 Porsche Cayenne car, priced at $59,581
2023 Porsche Cayenne
used
Black exterior
Automatic
All-wheel Drive
$59,581
View Details
View All Inventory