Paul Johnson
Paul Johnson at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Paul Johnson | Page 4

Service Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
4.6
66 Reviews

Dealership Experience

27 yrs, 1 mo

Industry Experience

27 yrs, 1 mo

Languages Spoken

English English

4.6

66 Reviews

Write a Review

66 Reviews of Paul Johnson

January 16, 2025

Dealership Rating
Employee Rating

While the service went very quickly ~ I was surprised that my carpet was vacuumed. I have never experienced this since I have been getting my oil changes at James Wood. I will definitely reconsider where More

by GJPLOEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 17, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the service at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you experienced quick service, but I understand your surprise with the carpet vacuuming. We aim to provide thorough service, and your concerns are important to us. If you'd like to discuss this further or share more details, please feel free to reach out. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 11, 2025

Dealership Rating
Employee Rating

We have always been pleased with the service provided by James Woods. Dason was our service technician and worked with us as we tried to work with our insurance provider. He was professional and understa More

by sgjdk92262
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dason Howard

Jan 13, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you've always been pleased with the service at James Wood Chevrolet Buick GMC Decatur. It's great to know that Dason was able to assist you effectively while navigating the insurance process. If you ever need anything else, please don't hesitate to reach out. We look forward to seeing you again! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 27, 2024

Dealership Rating
Employee Rating

James Wood Decatur is an outstanding dealership both in sales and service. Their service department had done inspections and work on other previously vehicles purchased at other dealerships and were so th More

by o4nutmeg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Billy Balderas, Bryan Stanley , Zach Rhine, Cecil

Dec 30, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about James Wood Chevrolet Buick GMC Decatur and I am thrilled to hear about your positive experiences with both our sales and service departments. It's fantastic to know that our team has been thorough and personable in caring for your vehicles. I look forward to serving you again in the future and thank you for choosing us for your last two vehicle purchases! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 17, 2024

Dealership Rating
Employee Rating

Bryan Stanley my service writer helped me get the routine service that I was looking for. I love the fact that James Wood Motors in Decatur, Texas has that small town recognition, but they deliver big town More

by robcox15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

Dec 17, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Bryan provided you with excellent service and that you trust James Wood Chevrolet Buick GMC Decatur for your routine maintenance. It's great to know that our small-town touch resonates with you, while still delivering big results. I truly appreciate your loyalty since 2007 and encourage others to experience the same quality service. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 13, 2024

Dealership Rating
Employee Rating

Great service every time. Friendly people and knowledgeable mechanics. I will continue to bring my cars to this dealership. More

by mleehelms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes , Krystal Gipson, Zach Rhine

Dec 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic feedback! I'm thrilled to hear that you consistently receive great service at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in being friendly and knowledgeable, and I look forward to continuing to serve you and your cars in the future. Please come see us again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 12, 2024

Dealership Rating
Employee Rating

Krystal and all of the other advisors in service are kind and knowledgeable. Always exceptional service! More

by KG7723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley , Krystal Gipson, Zach Rhine

Nov 14, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I appreciate your kind words about our service team here at James Wood Chevrolet Buick GMC Decatur. It’s our goal to provide exceptional service, and I'm thrilled to hear that you experienced just that. I look forward to seeing you again next time! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 11, 2024

Dealership Rating
Employee Rating

The service was very good, kept me up to date on everything. I will be back. More

by RICK@DMWCURVING.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

Nov 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team at James Wood Chevrolet Buick GMC Decatur. We appreciate your trust in us and look forward to welcoming you back on your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 05, 2024

Dealership Rating
Employee Rating

They have the best customer service, hands down! ! They are always friendly, knowledgeable and helpful!! More

by TXKRIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes , Krystal Gipson, Zach Rhine

Nov 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate your feedback and I am thrilled to hear that you had a great experience with our customer service at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide a friendly and knowledgeable environment for all our customers. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 31, 2024

Dealership Rating
Employee Rating

They are great! They always take good care of me. Always keeping me informed of what they do to my vehicle More

by PGMCDANIEL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe, Bryan Stanley, David Stokes , Zach Rhine

Nov 02, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I am thrilled to hear that you feel well taken care of at James Wood Chevrolet Buick GMC Decatur. It's our priority to keep you informed about your vehicle's service. I appreciate your trust in us and look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 19, 2024

Dealership Rating
Employee Rating

The service department was very considerate and helpful. They are very friendly and knowledgeable of what needs to be done. More

by CORDELIA.HOLCOMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley , Krystal Gipson, Zach Rhine

Oct 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you found our service department at James Wood Chevrolet Buick GMC Decatur to be considerate, helpful, and knowledgeable. Our team strives to provide top-notch service, and your feedback means a lot to me. I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

...
4
...

Dealership Inventory (841 Vehicles)

new 2026 GMC Yukon car, priced at $92,956
2026 GMC Yukon
new
Sterling exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $57,240
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
used 2024 Nissan Rogue car, priced at $22,977
2024 Nissan Rogue
used
Black exterior
CVT
Front-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $67,685
2026 Chevrolet Silverado 1500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2026 GMC Acadia car, priced at $49,723
2026 GMC Acadia
new
Summit White exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Suburban car, priced at $90,874
2026 Chevrolet Suburban
new
Black exterior
Automatic
Four-wheel Drive