Paul Johnson | Page 7

I am a repeat customer now for years and they are Amazing!! I drive 2 hours one way to this specific dealership to have all my maintenance and service work done on my vehicle!! I have been burned bad Amazing!! I drive 2 hours one way to this specific dealership to have all my maintenance and service work done on my vehicle!! I have been burned badly by others in the past and I truly appreciate their honesty and integrity. My service advisor, Shawn, is so awesome…he is always willing to go above and beyond when needed. I recently had a problem arise with my new vehicle and timing became an issue, as I was leaving rather quickly to go out of state for work. However, It was imperative that my new vehicle be looked at and for any necessary repairs/warranty work to be done before I could safely leave for a 800+ mile road-trip and Sean, along with the Service Department Manager Paul Johnson, and the entire service team made it happen!! They were phenomenal at not only making sure that the needed work was done on my vehicle, by the best service tech for the job, but also ensured that it was ready to go when I needed to leave for the trip! That I could have the peace of mind knowing my vehicle was safe to drive across the country, well is just beyond words and I am Forever Grateful to the James Wood - Decatur Team!! I would also like to Thank Starla Johnson and Drew Ward for their help!! Sincerely, Janelle Glover More

by Janelle Verified Customer Verified Customer

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Very quick, very helpful. Rocco set us up and we were able to get in and out on a Saturday! Rocco set us up and we were able to get in and out on a Saturday! More

by cole007 Verified Customer Verified Customer

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My service manager Sean always does a great job taking care of me. Even when he is out, the rest of the team is amazing. Also, the ladies taking payment are top notch... care of me. Even when he is out, the rest of the team is amazing. Also, the ladies taking payment are top notch... More

by SHAUNDavie Verified Customer Verified Customer

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Great job by all from scheduling to service tech and cashier. That’s why I drive 30 miles each way for service work cashier. That’s why I drive 30 miles each way for service work More

by DEFENDERONTHEROAD Verified Customer Verified Customer

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Beautiful dealership and I had a wonderful time visiting with sales and service people while they got my new car ready. with sales and service people while they got my new car ready. More

by JMELTON3 Verified Customer Verified Customer

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Personnel are pleasant and knowledgeable with good follow-up to the previous survey I was sent. follow-up to the previous survey I was sent. More

by lynnhashomes Verified Customer Verified Customer

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