Paul Kampfer | Page 3
Service Advisor
Secor Chrysler Dodge Jeep Ram
409 Broad St
New London, CT 06320
Industry Experience
39 yrs, 7 mos
43 Reviews
Write a Review43 Reviews of Paul Kampfer
March 12, 2024
Time efficient and service with a smile has been my experience at Secor so far. Pre registration was smooth experience at Secor so far. Pre registration was smooth More
Other Employees Tagged: Melissa Cole, Lynn Dole, Lauren Samok
March 08, 2024
Paul was fantastic throughout, I felt bad for him honestly. My car was in there for over a month, took 2 weeks just to get it looked at. He was communicative the whole time but can’t say I’d come bac honestly. My car was in there for over a month, took 2 weeks just to get it looked at. He was communicative the whole time but can’t say I’d come back here given the timeframe for a repair More
March 07, 2024
First time at this Service provider due to recentmove, ill be back. I'm a life long Jeep owner and am brand loyal so will continue to evaluate this service center but as per above, great First time expe ill be back. I'm a life long Jeep owner and am brand loyal so will continue to evaluate this service center but as per above, great First time experience. More
February 24, 2024
The service department is professional and friendly. They kept me informed and cared about my satisfaction as a customer. They kept me informed and cared about my satisfaction as a customer. More
Other Employees Tagged: Melissa Cole, Lynn Dole, Lauren Samok
February 20, 2024
Excellent customer service kept me informed when the part came in worked with my schedule to get it installed will buy again great place great people came in worked with my schedule to get it installed will buy again great place great people More
Other Employees Tagged: Melissa Cole, Lynn Dole, Lauren Samok
February 19, 2024
Excellent. Great customer service. I enjoyed my experience at Secor. I will buy another Ram 1500. Great customer service. I enjoyed my experience at Secor. I will buy another Ram 1500. More
Other Employees Tagged: Melissa Cole, Lynn Dole, Lauren Samok
February 15, 2024
Always very helpful regardless of the scenario. No matter what the effort and attitude is always perfect.. No matter what the effort and attitude is always perfect.. More
Other Employees Tagged: Melissa Cole, Lynn Dole, Lauren Samok
February 12, 2024
Lauren was super friendly, helpful and accommodating. Her manager and the gentleman working next to her weren’t very nice however. At one point Lauren asked the man working next to her a question, and he Her manager and the gentleman working next to her weren’t very nice however. At one point Lauren asked the man working next to her a question, and he gave her a short, rude response. I honestly felt bad for her at that point and my feeling was Lauren may be dealing with a hostile work environment. Lauren was able to accommodate my service request and even called to follow up after the fact. More
Other Employees Tagged: Melissa Cole, Lynn Dole, Lauren Samok
February 02, 2024
We brought our Jeep in for clutch recall. The dealership had our parts in within a week and immediately called to schedule the repair. We were provided a loaner. Staff was well organized, The dealership had our parts in within a week and immediately called to schedule the repair. We were provided a loaner. Staff was well organized, professional, and polite. Thank you for a great experience. More
Other Employees Tagged: Melissa Cole, Lynn Dole, Lauren Samok