Paul Kolleck | Page 59

I enjoyed my overall experience with The BMW Store in Cincinnati. I've never purchased a BMW (or any other "Luxury" brand) before now. My other dealership experiences were at GM, Subaru, Toyota or Mazda Cincinnati. I've never purchased a BMW (or any other "Luxury" brand) before now. My other dealership experiences were at GM, Subaru, Toyota or Mazda dealerships. I was impressed with the attention to detail, cleanliness and the professional atmosphere in the dealership building itself. My sales contact was certainly knowledgable about the cars and was helpful and unhurried with the process. Once we had come to an agreement on car and price, I was taken around the dealership to see where the service department is located. White lab coats? Nice german touch! Free car washes? Woo hoo! My experience with the finance manager was very pleasant - no surprises. All in all, it was an easy transaction. Now that I have the car, I love everything about it. I just went in for my first car wash and service consultation (just questions about the car) and the people in the service bay were super friendly. The car rolls in after the wash and, voila...my new car experience all over again! The best part: they made me feel like I was buying something special. That this was not an ordinary car or an ordinary dealer relationship. I look forward to continuing this relationship. After only one week, I'm a very happy customer. More

Print

Unbelievably helpful sales team and low-pressure buying environment! Paul Kolleck is friendly and professional. Super informative test drive/shopping experience and all around pleasant process. Would do it environment! Paul Kolleck is friendly and professional. Super informative test drive/shopping experience and all around pleasant process. Would do it over again... More

Print

I recently leased a BMW and had a great experience testing several options and finally choosing the right car for my needs. I dealt with Paul Kolleck. He was extremely helpful and really knows all t testing several options and finally choosing the right car for my needs. I dealt with Paul Kolleck. He was extremely helpful and really knows all the vehicles inside and out. I have purchased and leased many cars over the years and I can honestly say this was the easiest experience to date. I would certainly recommend the BMW Store and Paul to anyone. More

Print

This is my third BMW purchased at the BMW store. I was interested in a used 2011 x3 to replace my 2004 x3. Wow! What a different vehicle -- but all the changes are for the better. Paul did a great job interested in a used 2011 x3 to replace my 2004 x3. Wow! What a different vehicle -- but all the changes are for the better. Paul did a great job explaining it all to me and I immediately fell in love with the car. Based on my research prior to visiting the BMW Store, the price of the car was in line with Blue Book and Edmunds. The deal was done quickly and painlessly. Connor was super pleasant and efficient with the paperwork -- and just a nice person to chat with. I picked up my car the following day and it was spotless. Paul made sure I understood how to operate the navigation, phone and radio system before I left the lot. I immediately drove straight across country (to Colorado) and the car was a joy. Thanks BMW Store. I'll be back. More

Print

I recently came in to pursue BMW as an option for the first time. I've owned VW's for a long time, so this was a really big step for me. I met Paul and over the month of December he was extremely helpfu first time. I've owned VW's for a long time, so this was a really big step for me. I met Paul and over the month of December he was extremely helpful and was able to familiarize me with BMW's. I was really specific about the car that I wanted, and Paul was very thorough and professional while guiding me through the process. More

Print

I bought a 550 from Paul 3 years ago and enjoyed the car. I came back for my second BMW. Paul was very helpful and set me up with a car that I really like (335 M package). Paul has a vast amount of knowle I came back for my second BMW. Paul was very helpful and set me up with a car that I really like (335 M package). Paul has a vast amount of knowledge concerning BMW. The car is great and the service at the BMW store is first class. I highly recommend Paul and the BMW store on Stewart Ave. More

Print

This is the fourth car I've purchased from the BMW store. Three of them were purchased from Paul. He works with integrity and I have been completely satisfied with my experience with the BMW Store a store. Three of them were purchased from Paul. He works with integrity and I have been completely satisfied with my experience with the BMW Store and Paul. More

Print

When it came time to get a new car, I would like to replace my 3rd BMW 328I due to the high mileage. I stopped by the BMW Store and Paul remembered me from my first visit a few month ago and was very replace my 3rd BMW 328I due to the high mileage. I stopped by the BMW Store and Paul remembered me from my first visit a few month ago and was very helpful with my questions. He never pushed or pressured, I appreciate this attitude. Paul knew the options I would like, then he found a BNW 328 Ix black but unfortunately not available immediately. So he found another one available immediately, a silver sport better and no much more expensive. Finally I made choice of this car and I got this car in a time period promised. Both Paul Kolleck and the finance manager made the process a great experience so I would definitely recommend the BMW Store to others. More

Print

Excellent to work with. 100% satisfied with the entire experience...Very knowledgable, helpful, & clearly committed to my complete satisfaction. Prep was also very thorough & immaculate. experience...Very knowledgable, helpful, & clearly committed to my complete satisfaction. Prep was also very thorough & immaculate. More

Print

Second buying experience at the BMW Store. Worked with Paul Kolleck to purchase a 2014 X1. Paul is knowledgeable, professional and easy to work with. Test drove the car and had a deal done in less than Paul Kolleck to purchase a 2014 X1. Paul is knowledgeable, professional and easy to work with. Test drove the car and had a deal done in less than an hour. What a difference from our local BMW dealer. Well worth the drive from Louisville. More

Print