Paul Lai
Paul Lai at Mercedes-Benz of Princeton

Paul Lai | Page 17

Sales & Leasing Representative

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

Contact Me
5.0
480 Reviews

“ I’ve been with Mercedes Benz of Princeton since 2006” “ Master Certified—Standards of Excellence” “ New & Pre-Owned Sales Consultant” “ Reside at Hamilton Township New Jersey since 1986” “ Married with wife since 1983 and three girls”

Dealership Experience

20 yrs, 5 mos

Industry Experience

37 yrs, 5 mos

Languages Spoken

English English

Mandarin Mandarin

Employee Video

5.0

480 Reviews

Write a Review

480 Reviews of Paul Lai

April 28, 2021

Dealership Rating
Employee Rating

My overall experience on upgrading my car was great because the excellent treatment from Paul Lai. He made the process seems so smooth and easy. I would recommend Mercedes Benz of Princeton with no hes More

by catalina_monroy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales and service experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 27, 2021

Dealership Rating
Employee Rating

We are very happy with the experience we hadwhen we We are very happy with the experience we had when we signed a new lease. Paul Lai is one of the best salesman we have met. We have dealt with him for More

by cherriebarretto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2021

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 27, 2021

Dealership Rating
Employee Rating

As usual, I had a wonderful experience with MB Princeton! Paul Lai was a pleasure to work with and was very caring in all the dealings with us. Paul was very responsive whether we contacted him via e-mail o More

by rajan_desai
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Napierkowski Sr

Apr 27, 2021

Mercedes-Benz of Princeton responded

Thank you for your 5 star review! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 21, 2021

Dealership Rating
Employee Rating

My entire purchasing experience with Paul Lai was top notch. Paul truly went above and beyond to ensure this process was seamless. He was patient, kind, knowledgeable and answered every single question More

by aneat32
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Apr 27, 2021

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 17, 2021

Dealership Rating
Employee Rating

This dealer is so professional and dedicated. I came back for another vehicle and the same excellent service where they go above and beyond! They are great to work with! More

by lindamilia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2021

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 12, 2021

Dealership Rating
Employee Rating

I had the best car buying experience at this dealership that I’ve ever had. The customer service they provided was excellent! They went over and beyond to make sure I was satisfied and give me the most for More

by keeshay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2021

Mercedes-Benz of Princeton responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 10, 2021

Dealership Rating
Employee Rating

Paul lai best salesman I’ve dealt with.Does not play Paul lai best salesman I’ve dealt with. Does not play games , gives you fair deal. I will definitely refer my friends to him ! Runs circles around More

by eisingerslawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Apr 13, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to leave us a review! We are glad you had a excellent experience working with our team at Mercedes-Benz of Princeton, and we will certainly pass along your kind words. We hope that you continue to enjoy your new Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 30, 2021

Dealership Rating
Employee Rating

Paul Lai best salesman ever! Having been dealing with Princeton Mercedes since 2008. Will not go anywhere else 6th car from them. Great experience! If you thinking about getting a new car see Paul! More

by angelalamorte33
Customer Service
Recommend Dealer
Yes
Mar 31, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star review about your Mercedes-Benz of Princeton experience!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 28, 2021

Dealership Rating
Employee Rating

Paul Lai is the guy! This is our 4th Mercedes and I can't imagine going anywhere else. Paul gets you the car you want and does it all with a smile. Leasing/buying a car has never been easier. If you are even More

by dtarantino0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

Mercedes-Benz of Princeton responded

Thank you for your stellar review! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 27, 2021

Dealership Rating
Employee Rating

Best experience. I have been dealing with Paul Lai he is the best salesman ever. This is the 6th car I have purchased from Princeton Mercedes. I will not get another car anywhere else but there. I was in an More

by angelalamorte33
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Mar 29, 2021

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star review about your Mercedes-Benz of Princeton experience!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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