Paul Lawal | Page 2

Everyone was very nice professional and attentive. Was a clean place and well organized. Was happy with the service Was a clean place and well organized. Was happy with the service More

by ALBERTSALA1218 Verified Customer Verified Customer

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They were very honest and forth comming with the price and didnt hide anything. Very good experience. Mike sestito was a great salesman and worked with us. and didnt hide anything. Very good experience. Mike sestito was a great salesman and worked with us. More

by PAULPETERSEN0203 Verified Customer Verified Customer

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The dealership is very clean and the workers appear to be friendly and honest but it is all a show. The workers are fast talkers and dishonest. They invite you in to look at vehicles that are mysteriously friendly and honest but it is all a show. The workers are fast talkers and dishonest. They invite you in to look at vehicles that are mysteriously sold by the time you arrive and then offer you more expensive options. They are not transparent at all, make you wait all day and then rush you out the door before they close. I would not recommend this place at all. Say yourself the headache and choose another dealership. I worked with Paul in internet Sales, Will as a salesman, Michelle In management and Thomas in finance. More

by JERMAINE Verified Customer Verified Customer

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From the front desk ( Ericka and Victoria ) to sales ( Corey) finance to the car porters , Fantastic service all around. Will be coming back Corey) finance to the car porters , Fantastic service all around. Will be coming back More

by Jackiejaq Verified Customer Verified Customer

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Sales was good, finance was good, the truck was not cleaned very good and I was promised a full tank of gas and there was only half a tank. cleaned very good and I was promised a full tank of gas and there was only half a tank. More

by schmippie4229 Verified Customer Verified Customer

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PURCHASED JEEP WRANGLER 10/2020, 2 DAYS AFTER EXHAUST SNAPPED OFF ON BELT PRKWY ALMOST HIT MEDIAN, COULD OF DIED, NO HELP WITH TOW, ARGUED WITH OVER THE RENTAL, MIND YOU THIS IS TWO DAYS AFTER LEAVING TH SNAPPED OFF ON BELT PRKWY ALMOST HIT MEDIAN, COULD OF DIED, NO HELP WITH TOW, ARGUED WITH OVER THE RENTAL, MIND YOU THIS IS TWO DAYS AFTER LEAVING THE LOT. TRUCK WAS PURCHASED WITH DUAL EXHAUST, UPON PICKING CAR UP FROM DEALER THEY SWAPPED IT OUT WITH A FAULTY REPLACEMENT FROM THE JUNKYARD, I ENDED UP BRINGING IT TO A MEINEKE WHERE I WAS INFORMED THAT THE MUFFLER WAS FAULTY, AND USED AND SHOULD OF BEEN ISSUED, AFTER THE MANAGER CONTACTED THE LOCATION WHERE IT WAS INSTALLED HE FOUND THAT IT WASN'T EVEN DOCUMENTED IN THE SYSTEM, IN ADDITION TO THE MULTITUDE OF BAIT AND SWITCH TACTICS, I WAS INFORMED BY A MANAGER THE DAY I PICKED UP THE CAR AFTER THE MUFFLER INSTALL THAT ALTHOUGH THE CAR WAS LISTED AS CERTIFIED PREOWNED, WHEN I COMPLAINED THEY THREATENED ME WITH STORAGE FEES IF I DID NOT TAKE THE CAR OFF THE LOT, I GUESS THEY FEEL THEY CAN TALK TO BLACK PEOPLE ANYWAY THEY WANT, AS IF THERE INTELLIGENCE IS SUPERIOR, YOU EVEN SEE IT IN HOW THEY BULLY THERE BLACK EMPLOYEES, SHORTLY AFTER I WAS FORCED TO TAKE THE CAR, THE TIRED ROD SNAPPED WHILE DRIVING 50MPH LUCKILY I WAS ON A STRAIGHT ROAD OR I WOULD OF AGAIN CRASHED AND RISK MY LIFE. I THEN I CONTACT THE CORPORATE CENTER AND HERE IS WHERE IT GETS GOOD, I CONTACT JEEP CORPORATE TO COMPLAIN, THEY UPDATE MY NAME TO THE ACCOUNT, AND FROM THERE I WAS TO RECEIVE A CALL BACK, I DIDN'T SO I CALL AGAIN, THIS TIME I WAS CONNECTED TO PAULA AND I WAS PUT ON A 3 WAY CALL WITH THE DEALERSHIP, WHERE THE DEALERSHIP MANAGER BEGAN TO TELL ME MAYBE I WAS LOOKING AT A WATER STAMP SEEING THAT AS CERTIFIED, WHICH I ASSURED HIM WAS NOT THE CASE, I THEN TOLD HIM ABOUT A CUSTOMER PAUL WHO OWNED A GYM ACROSS THE STREET THAT REFEREED ME TO THE DEALERSHIP, INFORMING HIM IT WAS A BAD LOOK ON THE LACK OF PROFESSIONALISM THEY EXHIBITED THROUGHOUT MY SALES PROCESS AND SHORTLY AFTER. HE THEN SAID HE WOULD WORK IT OUT AND HAVE SOMEONE CALL ME BACK, I RECEIVED A CALL FROM A RANDOM SALES AGENT, I INFORM HIM THAT HE COULD NOT HELP ME AND ONLY MANAGEMENT COULD. HE SAID SOMEONE WOULD CALL ME BACK AND THIS WAS IN NOVEMBER OF LAST YEAR. NO CALL BACK FROM DEALER, AND WHEN I CHECKED MY EMAILS I SAW THAT THE NAME AND INFORMATION WAS CHANGED BACK TO THE OLD OWNER OF THE CAR, BY ACCIDENT I RECEIVED A SATISFACTION EMAIL WITH THE WRONG NAME. THIS IS ALL DOCUMENTED AND AT THIS POINT I HAVE EXHAUSTED ALL OPTIONS TO DEAL WITH THE DEALERSHIP, EVEN BEING TOLD THROUGH DEALERRATER THAT I WOULD BE CONTACTED AND NEVER CALLED. MICHELLE WAS THE NAME OF THAT STAFF MEMBER. I PROMISE YOU THIS THOUGH. MY DOCUMENTATION GAME IS REAL, AND TODAY I CALLED JEEP AGAIN AND RECORDING THE CONVERSATION WHERE IT SHOWS A COVER UP. IN THAT SENSE I GUESS ILL SEEK LEGAL HELP TO RECTIFY THIS EGREGIOUS ATROCITY. More

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Very easy to work with and quick turnaround. Bob N was wonderful to work with. Made the process very easy. Was available for questions and very quick with replying. Hopefully I can lease my next vehicl wonderful to work with. Made the process very easy. Was available for questions and very quick with replying. Hopefully I can lease my next vehicle with them as well. More

by NONE3 Verified Customer Verified Customer

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Helpful efficient and friendly. Security dodge has helped me find my perfect vehicle at a great price. The salespeople and finance associate were friendly and courteous to my needs. me find my perfect vehicle at a great price. The salespeople and finance associate were friendly and courteous to my needs. More

by MIGUELLLORENTE3 Verified Customer Verified Customer

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The detail work on the truck was not great. The tonneau cover and rear windows were very dirty. I expected more at that price point on a vehicle. The deal was completed at the close of business, felt rush cover and rear windows were very dirty. I expected more at that price point on a vehicle. The deal was completed at the close of business, felt rushed. I would have preferred to return the following day to complete the paperwork and look the truck over in the daylight. More

by ED.CAHILL Verified Customer Verified Customer

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A coworker referred me to the dealership after she purchased a Ram pickup truck. She said that she got a great price. I just leased a vehicle and I negotiated a good price and the service was good but purchased a Ram pickup truck. She said that she got a great price. I just leased a vehicle and I negotiated a good price and the service was good but not perfect. More

by JIMMY.LOUIS Verified Customer Verified Customer

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