Paul Lecher
Paul Lecher at Russ Darrow Nissan of Milwaukee

Paul Lecher

Service Manager

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.7
88 Reviews

Loves to watch and play sports, Have a wife and 2 kids.

Dealership Experience

18 yrs, 10 mos

Industry Experience

25 yrs, 4 mos

Languages Spoken

English English

4.7

88 Reviews

Write a Review

88 Reviews of Paul Lecher

November 21, 2025

Dealership Rating
Employee Rating

Everything was done correctly and efficiently. Service person was very nice. Car is running good. More

by lcutting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Weil

Nov 21, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of Milwaukee. Abdul Sen abdul.sen@russdarrow.com

November 03, 2025

Dealership Rating
Employee Rating

The people who work there are very professional and courteous. However the prices you charge are more than I can afford. That is why I only make an appointment when I think it’s necessary. More

by MANLIODESANTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Abdul Sen abdul.sen@russdarrow.com

October 11, 2025

Dealership Rating
Employee Rating

The location was easy to find, and very customer friendly, with snacks and drinks for you while you wait, they even did one better and took me home until my car got the repairs done More

by No26
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

Oct 11, 2025

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, we look forward to having you as a valued customer for many years to come! Abdul Sen abdul.sen@russdarrow.com

October 09, 2025

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AMAZING SERVICE LITERALLY COULD NOT GET BETTER. CAR FEELS LIKE NEW, WAY CLEANER THAN I BROUGHT IT, THANK YOU! More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise, Erin Poulos, Shaun Sellers , Karen

Oct 09, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Abdul Sen abdul.sen@russdarrow.com

September 17, 2025

Dealership Rating
Employee Rating

Everyone is so hospitable they offer me a free car wash I time I visit. They keep me on point with service reminders. Love their professionalism ❤️ More

by kendleb69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

Sep 17, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of Milwaukee. Abdul Sen abdul.sen@russdarrow.com

September 11, 2025

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Employee Rating

Excellent customer service and always friendly paid very good attention to my vehicle and took care of all of my concerns More

by Eddycar
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Erin Poulos, Shaun Sellers , Matthew Hansen

Sep 11, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Abdul Sen abdul.sen@russdarrow.com

August 17, 2025

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did nothing. But slow everything down my credit was ok age probably not! Could not even get into a used car More

by CANONKID1
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jerad Brockel

Aug 20, 2025

Russ Darrow Nissan of Milwaukee responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Matt Hansen matt.hansen@russdarrow.com

August 07, 2025

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The worst Nissian dealership in Milwaukee! Terrible customer service first off, inexperienced Menicanic that don’t know what the xxxx there doing and this place always misdiagnose a simple pro More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Weil, Erin Poulos, Shaun Sellers , Gerald Schiller

Aug 08, 2025

Russ Darrow Nissan of Milwaukee responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns. Matt Hansen matt.hansen@russdarrow.com

August 05, 2025

Dealership Rating
Employee Rating

I've worked with Erin, Travis, Joe, and Shaun in the service dept and they are all wonderful. Knowledgeable, informative, and helping me out by telling me what to budget for in the future. I've been More

by Suetholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Weil, Travis Wise, Erin Poulos, Shaun Sellers , Cyrus Farahbakhsh, Gerald Schiller

Aug 05, 2025

Russ Darrow Nissan of Milwaukee responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen matt.hansen@russdarrow.com

July 26, 2025

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Employee Rating

Great service tech. Kept me informed of every repair and change in repair timeline thank you More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Weil, Travis Wise , Cyrus Farahbakhsh

Jul 26, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen matt.hansen@russdarrow.com

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