Paul Lecher | Page 9

Car repair headache Tried to get in touch with the service department prior to getting the car towed withh no response. Once the call was their they called right away to Tried to get in touch with the service department prior to getting the car towed withh no response. Once the call was their they called right away to talk about pricing. Repairs were extremely expensive so chose to go somewhere else. When I got there they couldn’t find my keys and was just overall rude. Will never return there if I don’t have too. More

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maintenance every time i go to this location charles, joe, and paul treat me with respect and give great customer service. besides that i dont have to wait long f every time i go to this location charles, joe, and paul treat me with respect and give great customer service. besides that i dont have to wait long for work to be completed on my vehicles. i have been coming here for years and plan to continue to come back for routine maintenance as needed. 2 thumbs up!!! -Norman Suber More

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It’s like having a spa day for your car! Better than the be It’s like having a spa day for your car!!! Better than the best!!! Plus they take of you the customer! I would recommend Russ Darrow Nissan cars, ne It’s like having a spa day for your car!!! Better than the best!!! Plus they take of you the customer! I would recommend Russ Darrow Nissan cars, never a problem and the service department is #1 in my opinion!! They do an awesome job of maintaining my car! More

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Convenient, fast and reliable I stopped by two other locations that turned me away saying they stopped taking walk in’s for oil changes at 4:30 p.m. and they couldn’t get me a appo I stopped by two other locations that turned me away saying they stopped taking walk in’s for oil changes at 4:30 p.m. and they couldn’t get me a appointment until next week sometime. More

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The salesman just don't have time for customers to many At one time so i wasn't to happy at all no one had time for me so wasn't to happy at all thanks At one time so i wasn't to happy at all no one had time for me so wasn't to happy at all thanks More

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Difficult to work with. Dealership would not honor warranty commitment. Disappointing to say the least. Am working through the courts to get reimbursement for the damage they Dealership would not honor warranty commitment. Disappointing to say the least. Am working through the courts to get reimbursement for the damage they caused to my vehicle. Would not recommend this dealership. EDIT: The dealership reached out to me to assist. Nissan North America refunded the charges after I had my lawyer contact them. Changing the rating from 1 star to 2, as it still was not a good experience as the dealership did not / does not advocate for their customers with Nissan North America. Further, the original issue with the transmission, a "judder", returned once since the repair was made. More

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Awesome Great, fast and friendly service from all the employees that i met. They gave me advise on what was needed and explained why it show be done Great, fast and friendly service from all the employees that i met. They gave me advise on what was needed and explained why it show be done More

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Great It’s good for business. Somethings are convincing. Good deals great advertising, nice cars , good options , understanding management. Etc many things It’s good for business. Somethings are convincing. Good deals great advertising, nice cars , good options , understanding management. Etc many things to offer. Thank you! More

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Great service every time! They are prompt, friendly and trustworthy...I like their automated texting keeping me updated on my vehicle while in service. I would recommend servic They are prompt, friendly and trustworthy...I like their automated texting keeping me updated on my vehicle while in service. I would recommend service from Russ Darrow Nissan to all my friends and family! More

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I have experience Excellent Customer Service to perfection I Give paul and his staff an OS for outstanding services from talking to customer sevice agents,mechanics and ending with the advisors. Great JOB.. I Give paul and his staff an OS for outstanding services from talking to customer sevice agents,mechanics and ending with the advisors. Great JOB.. More

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