Paul Lecher | Page 8

Remarkable service Ordered a new tire for my car; great employees and even better service!! This entire team went above and beyond to help me! Would recommend 10/10 time Ordered a new tire for my car; great employees and even better service!! This entire team went above and beyond to help me! Would recommend 10/10 times More

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Awesome experience Came in for oil change and needed tie rod ends for my truck. Got it all done in one visit. Great Service!!! Thank you I’ll be back Came in for oil change and needed tie rod ends for my truck. Got it all done in one visit. Great Service!!! Thank you I’ll be back More

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Great Service The service department always does a great job with my car. I have been taking my car there for years and I will not go anywhere else. The service department always does a great job with my car. I have been taking my car there for years and I will not go anywhere else. More

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Airbag replacement I was met with kindness and professionalism. I appreciated the extra awareness I was given about other issues with my car. I chose to leave my vehicle I was met with kindness and professionalism. I appreciated the extra awareness I was given about other issues with my car. I chose to leave my vehicle until I got off work. The cashiers were also kind and prompt. I was in and out in less than 5 minutes. More

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I probably switch dealership for my service Mechanic doesn’t use gloves leave lotta oil marks on my car he have hard time open safety panel. Even when he see me watching him through the window Mechanic doesn’t use gloves leave lotta oil marks on my car he have hard time open safety panel. Even when he see me watching him through the window she is start rough inspection of my car by bumping my muffler by his feast . You can see Hugh not really care about my vehicle and this happened at this dealership many times before More

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Quick and kind This was my first time here and was worth the drive, I had a 60k maintanence done on my vehicle and it was done in a favorable time. The workers are This was my first time here and was worth the drive, I had a 60k maintanence done on my vehicle and it was done in a favorable time. The workers are also very kind and informative on the phone and in person! Will be going back for future major maintance service. More

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In the end all is well that ends well. The management there I needed a car and nissan worked to have financing approved. So i will be forever thankful, because i had just junked my previous car ans needed a rel I needed a car and nissan worked to have financing approved. So i will be forever thankful, because i had just junked my previous car ans needed a reliable ride to work and the nissan i was approved for is wonderful. Thank the saleman. I don't know there name, but I'm thankful. More

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Top notch service and communication I decided to visit Russ Darrow Nissan in Milwaukee to look for a new vehicle since I had excellent experiences with their service department. Their Se I decided to visit Russ Darrow Nissan in Milwaukee to look for a new vehicle since I had excellent experiences with their service department. Their Service Manager, Paul is very knowledgeable and definitely understands the customer experience is most important. My initial visit was made to test drive an Armada and get a value for my trade-in. During the visit they spent a lot of time with my wife and I after close to lay out all the options from purchase to lease. The store’s General Manager, Eric was actively involved and very friendly. After we left that night, we had a very good idea that leasing was the best option for us. We did visit other local dealerships to see what they could offer as far as price. Once I made those visits, I did get some very competitive offers but had the best experience during my visit at Russ Darrow, so I contacted them to see where they stood on a vehicle that had a few more options than those I was quoted on ($3,000 worth). I tried to contact our salesperson and Eric the General Manager called me back to let me know that he had the day off. During the call Eric spoke with me about the offers in detail and worked with me over the phone, giving me nearly the same price for the vehicle with more options that they had in their inventory. When I arrived there were no surprises and the price quoted was what I received. While I was filling out the paperwork, I was informed of the service plan options by Jerad, which was pressure free as well. This was the best car buying experience I’ve ever had. More

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Fast Service Quick and easy oil change. Under an hour, no appt. All my regular maintenance is covered through my lease. I love knowing my next oil change, or ro Quick and easy oil change. Under an hour, no appt. All my regular maintenance is covered through my lease. I love knowing my next oil change, or rotation is always free. More

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Very Satisfied I can't say thank you enough from the beginning while looking for a vehicle, to the purchase of the vehicle and for the experience of the service depa I can't say thank you enough from the beginning while looking for a vehicle, to the purchase of the vehicle and for the experience of the service department having an oil change done and not having too wait for hours to have the service completed as I've had in the past with a previous dealership which I will not name any name; having appointment means you should be able to get in, in a timely manner and get out in a timely manner not have to sit. Russ Darrow Nissan did just what they say they will do and not have to sit and wait for long. Thank you so much for the great service I will be recommending the dealership to more people More

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