Paul Malley
Paul Malley at Marty's GMC
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Paul Malley | Page 9

Sales Consultant

Marty's GMC

5 Kingston Collection Way
Kingston, MA 02364

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4.7
176 Reviews

After many successful years publishing commercial real estate and parenting newspapers, I decided to shift career paths and pursue retail auto sales. I've been able to bring 25 years of solid business experience to a thriving team at Marty's. I look forward to helping you find the next nicer newer vehicle for you!

Dealership Experience

10 yrs, 4 mos

Industry Experience

10 yrs, 4 mos

Languages Spoken

English English

4.7

176 Reviews

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176 Reviews of Paul Malley

October 04, 2021

Dealership Rating
Employee Rating

Horrible service, stuff , never fix nothing ! I’m bringing my truck for over a year for the same problem More

by Limaquel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Brian Mello, Bob Mitchell , Peter Attea, Bill

Oct 04, 2021

Marty's GMC responded

We are very sorry that you find our service horrible. Over the last year we have had the opportunity to service your vehicle 6 times. Over the past year and 6 visits the vehicle has accumulated over 100,000 miles. While the engine light has come on several times with in the year and 100,000 miles it has never been for the same reason. The light comes on as a warning for various systems as a precaution indicating that a repair or maintenance is required. Weak batteries, glow plug issues, low coolant, and clogged air filters all trigger an engine light to come on. It does seem that it should not happen several times within a one year time period, but when balanced against the mileage usage it begins to become more understandable. Thankfully, your vehicle has performed admirably and has only needed repairs that are considered maintenance over its 165,000 total miles. For our part we seek always to serve you, and all our customers, with the utmost respect and timeliness. It is unfortunate that you do not feel the same way. Regardless, we are here and always willing to assist in all your automotive needs. If there are other issues that warranted this review please feel free to contact me directly at 781-585-7570. Kevin Ihlefeld- General Manager

Oct 04, 2021

Limaquel responded

I send the truck with 30 , 70 thousand miles with the engine light on, and then with 100 thousand miles , now the last time was for recall and of course on the letter that was send never said about miles , but they said was only until 150 thousand miles and my truck has 160 , with already fix the same issue with payment! I understand this a business and everybody want to make money but not This way !

September 25, 2021

Dealership Rating
Employee Rating

Professional and friendly as usual. Bought out my 2018 Terrain and had it serviced. Thanks More

by DLPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ihlefeld, John Backman , Michael kelleher

September 25, 2021

Dealership Rating
Employee Rating

Greeted promptly, more than willing to show us what we had in mind. No pressure to buy that day. Came back to confirm the sale the following day . I’m very pleased with Paul Malley. Thank you again, S More

by designsbysharonslm
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Petrosino

September 21, 2021

Dealership Rating
Employee Rating

Yesterday I got my new truck GMC Sierra from Marty’s dealership and super happy about it! Working with Paul from sales and Roberto from finance department was super enjoyable. The delivered suites servi More

by VRKHOKHLAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto / finance - A+

September 18, 2021

Dealership Rating
Employee Rating

Paul Malley was great to work with! I was especially happy the dealership wasn't price gouging by charging over MSRP like some dealerships because of the low inventory. I would recommend them. More

by Drkpighetti
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Petrosino

September 09, 2021

Dealership Rating
Employee Rating

The experience was a pleasure. Paul was a knowledgeable and informative salesman. Took the time to explain how things were going to happen,and made it happen in a timely fashion. Will deal with Paul again. More

by MELCHJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 03, 2021

Dealership Rating
Employee Rating

Great salesmanship and service personnnel. Not sure why I need twenty five words when I just summed it up in my first five words. Idk More

by DBS104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Service dept

July 22, 2021

Dealership Rating
Employee Rating

I had a very pleasant experience at Marty’s. My salesman Paul Malley was knowledgeable about the vehicle I was interested in. He was friendly, a pleasure to do business with. I will definitely see him for m More

by Elsie Furtado
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Ihlefeld , Finance manager

July 20, 2021

Dealership Rating
Employee Rating

The service today was on time and professionally accomplished I am very pleased with the service in this facility. I enjoy doing business with the family owned business and very happy with it More

by RBPOWERS922
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: M kellehrr

July 15, 2021

Dealership Rating
Employee Rating

Great service! My brake light was out and they got me in ASAP which was very much appreciated! Fixed it very quickly and I had it back in a few hours More

by kimdangelo73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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