Paul Martin
Paul Martin at Matthews Ford
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Paul Martin

Sales Consultant

Matthews Ford

175 E Main St.
Norwich, NY 13815

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4.8
8 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

3 yrs, 4 mos

Languages Spoken

English English

4.8

8 Reviews

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8 Reviews of Paul Martin

April 14, 2024

Dealership Rating
Employee Rating

The sales process was very straight forward and quick. We were happy with our trade in value and interest rate. We were disappointed that our insurance company didn’t receive the documents they requested More

by pthorne1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2024

Matthews Ford responded

Hello, Thank you for your feedback. Our goal is that every Customer leave satisfied and we apologize that you did not. If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!. We appreciate your business.

February 20, 2024

Dealership Rating
Employee Rating

I feel the team was honest and straight forward. I would have liked to get more for my trade in but u realize my sales person had nothing to do with that. More

by cowgrledup34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Smith

Feb 27, 2024

Matthews Ford responded

We're glad to hear overall you had a good experience with us and our Team! We appreciate your business and feedback.

December 10, 2023

Dealership Rating
Employee Rating

My wife and I have purchased and leased 16 vehicles from Mathews ford in Norwich absolutely the best More

by GLADD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2023

Matthews Ford responded

Thank you for your continued business! We truly appreciate your business and the perfect review!

August 01, 2023

Dealership Rating
Employee Rating

They are a great place to deal with, always willing to help you out, service is great More

by pgates0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2023

Matthews Ford responded

Thanks for choosing Matthews to service your vehicle. We appreciate the review and look forward to serving you again soon!

July 20, 2023

Dealership Rating
Employee Rating

Paul Martin was awesome to work with. He was very kind and answered all of the questions that we had. More

by kaylabennett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2023

Matthews Ford responded

Hi Kayla- We're so glad to hear your experience with Paul was a good one. Thank you for the great review and your business!

June 22, 2023

Dealership Rating
Employee Rating

service is great. Everything that was asked for was completed on time and I was kept informed as to when my vehicle would be ready. They even offer pick up and deliver More

by GHATFIELD
Service Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Matthews Ford responded

Thanks for choosing Matthews to service your vehicle. We appreciate the recommendation and look forward to serving you again soon!

June 09, 2023

Dealership Rating
Employee Rating

Excellent work and completed on the schedule that was planned. All issues were repaired and was kept informed of any changes. More

by jrrob2137300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Eichler

Jun 26, 2023

Matthews Ford responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 07, 2023

Dealership Rating
Employee Rating

Jesse and the entire staff at Matthews Ford did an excellent job with our newest purchase. They always go above and beyond and take the time to go over all the new technologies in the vehicle. Would r More

by dflcad72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 26, 2023

Matthews Ford responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

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