Dan Eichler
Dan Eichler at Matthews Ford
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Dan Eichler

Service Manager

Matthews Ford

175 E Main St.
Norwich, NY 13815

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4.9
13 Reviews
4.9

13 Reviews

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13 Reviews of Dan Eichler

April 25, 2024

Dealership Rating
Employee Rating

Luke was all over it, emailing me on his days off, getting the truck warmed up and ready for a test drive before I even arrived at the dealership on 4/19, he was ready for me at every turn. His dedica More

by ryan.kappauf
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Smith, Ed Zimmerman , Luke Perrin 5 stars

January 08, 2024

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its always a pleasure doing business with Matthews ford sales and service is always great More

by deichler0
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Lindenmuth, Jesse Smith

Jan 30, 2024

Matthews Ford responded

Thank you for the great review!

December 10, 2023

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Employee Rating

My wife and I have purchased and leased 16 vehicles from Mathews ford in Norwich absolutely the best More

by GLADD
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Dec 15, 2023

Matthews Ford responded

Thank you for your continued business! We truly appreciate your business and the perfect review!

October 26, 2023

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Great service in a timely manner with competitive pricing. Professional and courtesy staff. Thank you. More

by bob.hagenbuch
Service Price Transparency
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Recommend Dealer
Yes
Oct 30, 2023

Matthews Ford responded

Hi Bob- Thank you for choosing Matthews to service your vehicle and the great review!

September 18, 2023

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Very pleased. They did an awesome job on my car. They picked up and dropped off my car and a perfect time frame. They are so patient and very friendly. More

by beverlymiller2015
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Tackabury

Oct 02, 2023

Matthews Ford responded

We're so glad you had a pleasant experience with us, Beverly! We truly appreciate your business and the perfect review!

September 08, 2023

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Great service pick up and return great customer service with Ed and Dan awesome dealership More

by kevinhauptmann
Service Price Transparency
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Recommend Dealer
Yes
Oct 02, 2023

Matthews Ford responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and the great review!

August 28, 2023

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Employee Rating

Great service and great work! The work was taken care of with no issues at all. More

by dowdall33
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Mendolia

Oct 02, 2023

Matthews Ford responded

We're catching up on reviews and appreciate yours and your business!

August 01, 2023

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Employee Rating

They are a great place to deal with, always willing to help you out, service is great More

by pgates0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2023

Matthews Ford responded

Thanks for choosing Matthews to service your vehicle. We appreciate the review and look forward to serving you again soon!

July 05, 2023

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Employee Rating

The body shop and the service center did a fantastic job. The employees at Matthews the I dealt with had great attitudes. The service I get is why I've bought 5 vehicles from this location. I wish More

by MATTGROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The body shop and the service center did a fantastic job. The employees at Matthews the I dealt with had great attitudes. The service I get is why I've bought 5 vehicles from this location.

Jul 06, 2023

Matthews Ford responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

July 01, 2023

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Employee Rating

Matthew's has Awesome service in every department, I wouldn't bring my vehicle anywhere else. More

by Fink_danielle11726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Smith, Robert Parker, Mike Grant , Ed Zimmerman

Jul 06, 2023

Matthews Ford responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

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