Paul McDonald
Paul McDonald at Luther Family Buick GMC

Paul McDonald | Page 80

Assistant Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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827 Reviews
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827 Reviews

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827 Reviews of Paul McDonald

July 18, 2018

Dealership Rating
Employee Rating

Great, Dependable Service! Paul was wonderful. He was reassuring and knew immediately what was wrong. Fixed everything up at a very busy time in my life. No Hassel! More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2018

Luther Family Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 16, 2018

Dealership Rating
Employee Rating

Oil change Just needed oil change on our Acadia. I didn’t have appointment but Paul was able to get us in and he completed very quickly. Always top shelf service More

by jonrwhiting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2018

Luther Family Buick GMC responded

Thank you for the great review, Jon. Please come visit us if you need anything else, be it service or sales. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 16, 2018

Dealership Rating
Employee Rating

Service of 2013 Acadia for front tire pull Extremely pleased with work / service completed. Paul was amazing to work with and went above and beyond with customer service. Technician Jeremy wa More

by Binny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I believe service tech was Jeremy

Aug 01, 2018

Luther Family Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 07, 2018

Dealership Rating
Employee Rating

Oil change Great service and the associates were friendly. The waiting area was comfortable And was nice to have beverages if you wanted. The waiting time was More

by Lars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2018

Luther Family Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 05, 2018

Dealership Rating
Employee Rating

Appreciated Above and Beyond Service!!!! The malfunction light came on while driving the car. Though I had an oil change scheduled for two days later, and planned to leave my car until then a More

by PATTEACH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy

Jul 10, 2018

Luther Family Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 03, 2018

Dealership Rating
Employee Rating

Paul is the Best Service Manager Paul is always their when I need advice, service and knowledge of my motor vehicle. I trust his recommendations. He walks the talk and talks the wal More

by TLMLMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Medley

Jul 05, 2018

Luther Family Buick GMC responded

It’s great to know that Paul provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 30, 2018

Dealership Rating
Employee Rating

Fixed air conditioner Very friendly and prompt. I got a nice brand new vehicle to use until my truck was repaired. I would recommend Luther service center to everyone More

by kthome99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Jul 03, 2018

Luther Family Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Drive safely. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 30, 2018

Dealership Rating
Employee Rating

suspension fix Was able to get in quickly and identified what was wrong and took care of it. Had my car back in time for the weekend. More

by DMARTINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Jul 03, 2018

Luther Family Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 20, 2018

Dealership Rating
Employee Rating

It was nice day Thank you Wayne u r very respectfully person,lin in service great help and Robin helped too .thank u Paul for helping . Joe in finance very nice Mos More

by maryvolochenko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich, Robin Tollefson , Wayne Ellefson, Lin Pratschner

Jun 26, 2018

Luther Family Buick GMC responded

Thank you so much for your feedback, Mary>. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Wayne. Please let us know if we can ever help you in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 19, 2018

Dealership Rating
Employee Rating

Paul the service agent outstanding. Good guy to work with Paul is an outstanding service agent. Never had problems with him. He always treats everybody with the up most respect and will take the the time and More

by BCREISENAUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Medley

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