Paul McDonald
Paul McDonald at Luther Family Buick GMC

Paul McDonald | Page 81

Assistant Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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827 Reviews
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827 Reviews

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827 Reviews of Paul McDonald

June 18, 2018

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Employee Rating

New Tires The person I made the appointment with really went out of his way to make sure I was able to get in when it worked for me. The courtesy drivers were f More

by Alijo07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Stern

Jun 19, 2018

Luther Family Buick GMC responded

We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our staff at Luther Family Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 18, 2018

Dealership Rating
Employee Rating

Great customer service Service advisor Paul and the service shop at Luther GMC were professional, courteous and expeditious in conducting repairs to my vehicle. Best shop I More

by johnbalkovatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service supervisor

Jun 19, 2018

Luther Family Buick GMC responded

John, we strive to provide the best service possible and are glad Paul was able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Luther Family Buick GMC's Service Department. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 18, 2018

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Employee Rating

Best service shop in town. I had brought my non gm vehicle into Luther Family Buick GMC to get my AC recharged. Everyone was very friendly and treated me with respect. The recep More

by LHoefs86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens , Dill Baasch (service tech)

Jun 19, 2018

Luther Family Buick GMC responded

It’s great to know that our staff provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 18, 2018

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Employee Rating

Repair Vary good service. They worked on my vehicle that day and did not expect them to Did not have appointment will go back next tim for work More

by GRHLOM7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2018

Luther Family Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Luther Family Buick GMC's Service Department. We'll see you next time! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 16, 2018

Dealership Rating
Employee Rating

Oil change and tire rotation Very good service. Very fast and Friendly. Great job! Will come back for more service as needed. Easy to schedule. Easy check out. Love the free carwa More

by ajbotnen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2018

Luther Family Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 14, 2018

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Employee Rating

Quick The service was quick and employees were friendly. They offered to wash my vehicle and did but left dirt on back of car and spotted windows. More

by denise.ishaug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2018

Luther Family Buick GMC responded

Denise, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 14, 2018

Dealership Rating
Employee Rating

They treat their customers very well. They are very courteous, friendly, and helpful. I appreciated Paul letting me know I could come in and talk to their IT people anytime, after I had me More

by aheimark
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 18, 2018

Luther Family Buick GMC responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their courteous, friendly, and helpful customer service and will be happy to hear that you left Luther Family Buick GMC satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 11, 2018

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Employee Rating

Warranty - Great Work! We had a few rattles and squeaks in the vehicle and they were able to fix them all! Great team and very pleasant to deal with! More

by moorheadmafia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2018

Luther Family Buick GMC responded

We appreciate your kind words about the entire service team. Thank you for choosing Luther Family Buick GMC for your vehicle needs. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 07, 2018

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Employee Rating

Excellent customer service Paul went out of his way to make sure I was aware of what needed to be done at the next appointment and also checked on my car since it had come out s More

by ANDERSONSTACYJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2018

Luther Family Buick GMC responded

Hi and thanks for the great feedback! We're very happy that Paul was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 07, 2018

Dealership Rating
Employee Rating

Very knowledgeable The service dept was great to work with. Very willing to accommodate when car is being serviced. They do a great job of diagnosing car concerns. Also More

by Valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2018

Luther Family Buick GMC responded

Valerie, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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