Paul McDonald
Paul McDonald at Luther Family Buick GMC
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Paul McDonald | Page 82

Assistant Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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4.9
827 Reviews
4.9

827 Reviews

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827 Reviews of Paul McDonald

June 07, 2018

Dealership Rating
Employee Rating

In and out before scheduled appointment Took vehicle in for oil change, and vehicle inspection. Was 40 minutes early for appointment, checked in, and was prepared to have a wait. Luther's More

by danderson17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2018

Luther Family Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Luther Family Buick GMC's Service Department. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 26, 2018

Dealership Rating
Employee Rating

Fixed tire They did the job but offered a free carwash. Then when I picked it up the car was still dirty. It took almost 2 hours to complete but they quoted arou More

by JAMES5032002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2018

Luther Family Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Luther Family Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 26, 2018

Dealership Rating
Employee Rating

Terrible My truck was in for transmission problems than I had seal go out the next day. I was very dissatisfied when I got my truck back. Grease all over m More

by WOODMANJL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 05, 2018

Luther Family Buick GMC responded

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about your experience. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 02, 2018

Dealership Rating
Employee Rating

Sales and Service Best Autodealership in the Region! Sales and Service and Parts. No reason to shop anywhere else. Thank you to entire staff! Recommend to all my fr More

by Spreabt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2018

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 17, 2018

Dealership Rating
Employee Rating

Thoroughbred and friendly service The service center is always friendly and helpful. They get me in quickly and accommodate my busy schedule. Their good communication with the progress More

by Ellilake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2018

Luther Family Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

April 14, 2018

Dealership Rating
Employee Rating

Best service experience in the region The service writers at Luther GMC are the hardest working. They are always In communication. I can’t believe the hours they put in. The technicia More

by Biffdotorg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

Jun 01, 2018

Luther Family Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Jun 01, 2018

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business.

Jun 01, 2018

Luther Family Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

April 10, 2018

Dealership Rating
Employee Rating

Service Paula McDonald is excellent in service. Personable, helpful, and really wants to help the customer have a good experience. Definitely Paul is my go to More

by sheetsallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2018

Luther Family Buick GMC responded

Thank you for the feedback! We are happy to hear of your positive experience, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!

April 04, 2018

Dealership Rating
Employee Rating

Tire problem Got in my car for my lunch break and it said to put air in my rear right tire now. Drove straight to dealership and they fixed it within an hour, gave More

by ANDERSONSTACYJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

Jun 01, 2018

Luther Family Buick GMC responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

April 04, 2018

Dealership Rating
Employee Rating

Top notch service Had appt for oil change and was able to get in/out as scheduled. Always enjoy visiting with Randy in Sales while I’m there, too, to learn of any new d More

by KSCHUMACHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Johnk

Jun 01, 2018

Luther Family Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service.

April 03, 2018

Dealership Rating
Employee Rating

Review Everyone there is very helpful and friendly. My experience at Luther has always been great working with Paul. He is a very stand-up and honest guy. More

by bryantd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2018

Luther Family Buick GMC responded

We appreciate the kind words. We look forward to seeing you again in the future!

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