Paul McIntyre | Page 2

Paul is a great guy. He did his best to help me out during the purchase. Unfortunately, I can’t say the same about Bob Horn. Since the beginning of the negotiations. A He did his best to help me out during the purchase. Unfortunately, I can’t say the same about Bob Horn. Since the beginning of the negotiations. After agreed with the price, he made Paul call me and ask to increase my down payment in almost $2000. We end up agreed to increase $1000 and raise the monthly lease in $10. I traveled 2h to Daytona to get the car, when I get there they ask me to increase the lease AGAIN! I said NO! They agreed. Once Bob print the lease he had already INCREASED the lease without my consent. Fortunately, I realized that before sign it. Absolutely uncomfortable situation. Very upsetting. The guy literally tried to trick me. Second problem: the car was supposed to be NEW, when I got inside it had already almost 200 miles. Something that SHOULD be informed in advance. Finally Bob Horn agreed to give me the all weather mats ($150 value), once Paul went to get it, he told him he didn’t agree with that. He lied on my face. In other words, absolutely not reliable person that doesn’t care about customer loyalty, and do everything for peanuts. Unfortunately people do everything for money and don’t care about respect and honesty. I would definitely buy a car from Paul, but not on that store. In 24 months I will be returning this car and guess what? I won’t buy again from them. Mitsubishi needs to work hard and learn from the other companies. That is why I’m 20years loyal to BMW. That never happened to me. More

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Outstanding, great service, professional and very helpful!, great place to do business when needing a car! helpful!, great place to do business when needing a car! More

by antoinebrewster86 Verified Customer Verified Customer

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The car dealship was clean and also accommodating to my son and I as we waited for our car to be finished. They said it would take a hour, maybe a hour and 30 minutes. My car was done within a hour right o son and I as we waited for our car to be finished. They said it would take a hour, maybe a hour and 30 minutes. My car was done within a hour right on the dot. The sales people were kind when trying to see if I would like a new vechical, and the lady that checked us out a the service center was very kind and helpful. More

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This location has very friendly staff and amenities available. They offered us snacks and drinks while waiting and were straight forward in their communication. available. They offered us snacks and drinks while waiting and were straight forward in their communication. More

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amazing cars! love what i left with, i am very happy ! will refer all my friends love what i left with, i am very happy ! will refer all my friends More

by MIKALEHTO Verified Customer Verified Customer

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The service I got at first from Trent was great. The service I got after I purchased was horrible from the upper people. The service I got after I purchased was horrible from the upper people. More

by Ang Verified Customer Verified Customer

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Staff is very courtesy and do all they can to see you drive away in a new car drive away in a new car More

by MPEDERSON239 Verified Customer Verified Customer

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Worst Dealership I have ever been two. They say they want to help you. Instead, they xxxx you over. Buyer beware, don't truth them. I was so pist caused me health problems. They took the c They say they want to help you. Instead, they xxxx you over. Buyer beware, don't truth them. I was so pist caused me health problems. They took the car back. They wanted me to tell the bank on my other car to come to get the car. Then I have credit problems for the next seven years. But the best thing they did was they wrote up a sale of the car in another person's name who wasn't there and didn't tell you what was on loan. Watch out. They will hound you until you buy a car More

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For being a first time buyer Paul really made it less stressful and walked me through the whole thing! Great sales person! stressful and walked me through the whole thing! Great sales person! More

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Thank you the excellent and professional customer service. Everyone is so kind and helpful. Thank you so much. service. Everyone is so kind and helpful. Thank you so much. More

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