Paul Piliero
Paul Piliero at Acura by Executive
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Paul Piliero | Page 2

Service Manager

Acura by Executive

527 Washington Ave
North Haven, CT 06473

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4.7
17 Reviews

I love the automotive business. Been in this industry since 1981. My brother and I were partners for 20 years in the independent world. Started with American Honda in 2002 and will never work with another manufacture. Working at Executive Acura is a great pleasure for me. Everyone I work with is awesome and puts in 100% customer satisfaction. We are ALL here to help each other and especially our customers.

Dealership Experience

3 yrs, 4 mos

Industry Experience

43 yrs, 3 mos

Languages Spoken

English English

4.7

17 Reviews

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17 Reviews of Paul Piliero

August 11, 2022

Dealership Rating
Employee Rating

Everyone is is knowledgeable and they communicate it very well to the customer. Very pleasant and keep you informed on the situation in your vehicle More

by Island
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paul Piliero

Aug 12, 2022

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

August 10, 2022

Dealership Rating
Employee Rating

Great service and fast. Good communication and was able to clearly tell me the problems with my car and suggestions. More

by hydiaht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Aug 11, 2022

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 07, 2022

Dealership Rating
Employee Rating

I received fast service. Arrived and was told to drive my car into the service area. Car was ready in 45 minutes. Everyone I interacted with was friendly and professional. More

by svalentin1189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, Manny Lugo , Paul Burkman

Aug 08, 2022

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

August 02, 2022

Dealership Rating
Employee Rating

Excellent Service and Staff very Professional they explain everything to your understanding and answer all your questions Love Them! You even get your car washed after they are done! Now that’s the More

by MONABLUMELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Lavacca, Michael Heath , Tyler

Aug 03, 2022

Acura by Executive responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Mona, please let us know.

July 29, 2022

Dealership Rating
Employee Rating

Service was great. Very friendly and helpful. Able to fix the problem and also found another issue which we were unaware of. Was able to make another appointment very More

by DRCAP417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Lavacca

Aug 01, 2022

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 04, 2022

Dealership Rating
Employee Rating

Very good service all departments Especially Service Tyler was always there to take care of whatever I needed he will be missed was an excellent worker I never had to worry when I talked to him he alway More

by MONABLUMELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tyler

Jul 05, 2022

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

June 15, 2022

Dealership Rating
Employee Rating

Unprofessional, poor workmanship with installation of a new factory spoiler. Spoke with the service advisor about new install brakes making loud screeching noise, his response was for me to wait until anot More

by IDOITNICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nick Lavacca, Michael Heath

Jun 16, 2022

Acura by Executive responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

2

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