Paul Rockett
Paul Rockett at Westside Lexus

Paul Rockett | Page 5

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
99 Reviews
5.0

99 Reviews

Write a Review

Dealership Experience

25 yrs, 2 mos

99 Reviews of Paul Rockett

April 08, 2020

Dealership Rating
Employee Rating

My experience with this dealership has always been great. The buying experience is easy and I was made to feel important and the service Dept is top notch. More

by Llubbock
Recommend Dealer
Yes

Other Employees Tagged: Merrell Middleton, Lauren Goldman , Andrew Tran

Apr 14, 2020

Westside Lexus responded

Thanks so much, Llubbock! Our passion is making people happy and at home. We are so glad that you enjoyed your visit with us!

April 03, 2020

Dealership Rating
Employee Rating

This my 8th vehicle bought at this dealership. I would recommend Westside Lexus to anybody who is looking for good efficient service. You will be surprise how they are providing special service doing this More

by Alexisrob
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Teodoro

Apr 14, 2020

Westside Lexus responded

WOW! 8 vehicles! Amazing! Thanks so much @Alexisrob! We are so happy that you are happy and can't thank you enough for shopping with us again. It is indeed a crazy time in the world and we will continue to do our very best to care for our little part of it and everyone who visits us. Many thanks!

April 01, 2020

Dealership Rating
Employee Rating

Westside Lexus and especially Jeffery Byers and James Breaux continue to exceed expectations in the delivery of service in the automobile purchase experience for my family and me. More

by mrutledge
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Jeffery Byers , James Breaux, Charli Byers

Apr 02, 2020

Westside Lexus responded

Thank you so much for shopping with us, mrutledge! We are so glad that you enjoyed your experience with us. Please let us know if you need any additional assistance. Thank you again and stay safe.

January 07, 2020

Dealership Rating
Employee Rating

The sales person Desmond was professional and not pushy. Same goes for Finance Manager. They worked with us on trying to find us a Build that we wanted and succeeded by getting it from another dealer. Ne More

by ynikulin
Recommend Dealer
Yes

Other Employees Tagged: Desmond Johnson

Jan 10, 2020

Westside Lexus responded

Thanks for the great review! We're very happy to have you in the Westside Lexus family!

December 29, 2019

Dealership Rating
Employee Rating

THE BEST CUSTOMER SERVICE Westside LEXUS is by far the premier and only place I will ever want to go to lease or buy a vehicle. Everyone was amazing including Mary and Merrell. More

by hoover72379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Hershman, Merrell Middleton, Mary Margaret McGowan , Gerald Chomer, Kevin Jacobson, Bob Juge, Dale McMullen

Jan 10, 2020

Westside Lexus responded

Wow!!! What a great review! We're so happy you've been so pleased with everyone here at WSL! Let us know if we can do anything else to help you!

September 15, 2019

Dealership Rating
Employee Rating

Excellent customer relation and no pressure sale. I was dealing with professional people. No pressure sale and with objective to have positive customer experience With the customer. Him and Ty went an More

by MATTPOURAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2019

Westside Lexus responded

Hi there! Jim, Ty, Wilber, and Paul are all a joy to work with, we are so thrilled that they were able to get you into a vehicle you love! Car-buying should be a smooth, stress-free experience, and we are so glad that we could provide that for you! Thank you for your review.

June 30, 2019

Dealership Rating
Employee Rating

Fabulous Great personal service when buying. Great personal service when servicing. They take the time to listen to your questions, address your concerns and More

by PDYER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Bissonett, Jeffery Byers , Josh Guerra, Bob Juge, Emily maus

Jul 02, 2019

Westside Lexus responded

We are so pleased that our team took such great care of you, and got you into a vehicle you love! Congratulations on your new vehicle!

June 02, 2019

Dealership Rating
Employee Rating

Great customer service! Mike was great to work with as he made the process smooth and genuine. Finance portion with Kevin was efficient Paul is ever the professional More

by khardin0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Gonzales , Kevin Jacobson

Jun 05, 2019

Westside Lexus responded

Hi there, I am so pleased that Mike, Kevin and Paul all took such great care of you and gave you a proper Westside Lexus experience! Congratulations on your new vehicle and thank you for your review!

March 21, 2019

Dealership Rating
Employee Rating

Great sales experience Great service overall. Everything was done in a timely and concise manner. I am very pleased with my my experience at West Side Lexus. Will definitely More

by thytran0973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sinh Pham

February 21, 2019

Dealership Rating
Employee Rating

Great deals!! Everyone was supper helpful!!! Price was perfect, did and got everything I could ask for! Worked with me on price of car, scheduled all my appointment More

by ANDROWF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Parnell, Michael Lorch, Tracy Harbes, Jeremy Reardon, Wilber Escobar , Josh Guerra, Frank Mata, Hans Schackmann, Ross Zuerner

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