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Paul Roderman
Paul Roderman at Ciocca Ford of Souderton
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Paul Roderman | Page 2

Service Advisor

Ciocca Ford of Souderton

3470 Bethlehem Pike
Souderton, PA 18964

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4.7
42 Reviews
4.7

42 Reviews

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42 Reviews of Paul Roderman

May 03, 2024

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Employee Rating

Helpful responsive team with on time work completion. Quality work. Have never had a problem after 5 years as a customer More

by TONY.MARZUCO
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Recommend Dealer
Yes

Other Employees Tagged: JP Stowman

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May 06, 2024

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Tony! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 02, 2024

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Employee Rating

Bought my truck in for a random alarm issue that went off every couple of hours, they put it on diagnostics and found nothing and since then it not happened again. But they were more than helpful to and fi More

by jtether
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Recommend Dealer
Yes
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May 06, 2024

Ciocca Ford of Souderton responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

May 01, 2024

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Great job on repairs. Love the video on problems that need to be addressed Thanks More

by KARL.KEITSOCK
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Tim Adams

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May 06, 2024

Ciocca Ford of Souderton responded

Karl, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 01, 2024

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Service was great. Completed and returned in a timely fashion. Always appreciate the interactions. Thanks More

by LISARDELONG
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Recommend Dealer
Yes
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May 06, 2024

Ciocca Ford of Souderton responded

Thank you so much for the great review, Lisa! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 01, 2024

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Employee Rating

Very helpful and Professional would tell others to go there very considerate and polite and let’s you know what is going on. More

by RLNASE
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Recommend Dealer
Yes
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May 06, 2024

Ciocca Ford of Souderton responded

Thank you for the great review, Rlnase! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 01, 2024

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Good service and friendly staff. Had a better experience with the purchase at Toyota for wife’s vehicle. More

by RYAN30DYER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison Berrier, JP Stowman, Tim Adams

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May 06, 2024

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, Ryan! If there is anything else we can do to help just let us know! Have a great day!

April 30, 2024

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Employee Rating

Always pleasant , and very knowledgeable employees. Very helpful and make sure that owner is satisified. More

by TWELVE.GRANDKIDS@
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Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Tim Adams

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May 06, 2024

Ciocca Ford of Souderton responded

We're so glad to hear it, thank you for the great review! We're always here to help if anything else comes up!

April 26, 2024

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My Maverick has been with the dealer now for a total of 16 days with no resolution in sight Ford has dropped the ball and I am ready to become a never Ford customer More

by JWENINO
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: JP Stowman, Tim Adams

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April 26, 2024

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The service is very good also service manager is very helpful the garage is clean and they do good work More

by RDEBUYS
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Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Tim Adams

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Apr 30, 2024

Ciocca Ford of Souderton responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

April 23, 2024

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Employee Rating

Excellent job they always take care my car and show me on a video what needs to be fixed More

by MARIAISBEL1965
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Tim Adams

Helpful
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Apr 26, 2024

Ciocca Ford of Souderton responded

Thanks Maria, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

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